Unisynth - Unison Audio new fascinating synth

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Trancit wrote: Mon Apr 13, 2026 11:23 am So, I yet have sent them again my daily reminder as there wasn´t still any reaction to my refund request and it seems they have blocked me now...

Normally if you write support you get shortly after that an automatic message that they received the mail...blablabla...

This I haven´t received for the last one and I guess it´s because of some blocking like putting me on the Spam list...

Means I have now actually no way anymore to push them a bit to respond to my request...
There Live Chat thingie on their website doesn´t show up anymore and the emails seem to go yet nowhere ...

I can just warn everybody to deal with them if you might want to use their money back guarantee to eventually get your investment back if you don´t like it...

I leave it for now as it is and will wait and see if they got time probably in half a year to refund me or if not at least I got my license for it...

I always found this company suspicous for the kind of advertising alone but I wanted to test myself...
I think the result says it all! :tu:
I'm sorry to hear this. If you paid with Paypal, file a claim. If you paid with a credit card, file a claim. Don't let them get away with this.

Shame. I like the synth. But if the company is this reprehensible, I don't know what to tell you.

This is very disappointing.

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my fault... always check your spam folder! :dog:

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Just the final notice on my issue:

Again my apologizes to Unison... they haven´t done anything wrong and have replied in time!
I was just too silly to check my Spam folder where their responses were landing...
They tried multiple times to make me aware of this and luckily I wrote them as well from a second account where I finally received their reply without landing in Spam...
The refund was then done ... perhaps a bit cumbersome ...first they asked for the PayPal transaction number to come back one day later and requested the Unisynth license key...
But anyway... the initial delay was my fault not theirs...
They have perhaps a bit strange marketing habits but behaved correctly in regards of the refund!
Last edited by Trancit on Tue Apr 28, 2026 10:46 am, edited 1 time in total.

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Avoid the demo at all costs, as the ungodly amount of spam is entirely not worth it. I've "unsubscribed" multiple times, to no avail. Insta-block.
Duality without regard to physicality

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legendCNCD wrote: Fri Mar 20, 2026 9:20 pm More slop
Unison makes cringe, not slop.
THIS MUSIC HAS BEEN MIXED TO BE PLAYED LOUD SO TURN IT UP

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