I'm sorry to hear this. If you paid with Paypal, file a claim. If you paid with a credit card, file a claim. Don't let them get away with this.Trancit wrote: Mon Apr 13, 2026 11:23 am So, I yet have sent them again my daily reminder as there wasn´t still any reaction to my refund request and it seems they have blocked me now...
Normally if you write support you get shortly after that an automatic message that they received the mail...blablabla...
This I haven´t received for the last one and I guess it´s because of some blocking like putting me on the Spam list...
Means I have now actually no way anymore to push them a bit to respond to my request...
There Live Chat thingie on their website doesn´t show up anymore and the emails seem to go yet nowhere ...
I can just warn everybody to deal with them if you might want to use their money back guarantee to eventually get your investment back if you don´t like it...
I leave it for now as it is and will wait and see if they got time probably in half a year to refund me or if not at least I got my license for it...
I always found this company suspicous for the kind of advertising alone but I wanted to test myself...
I think the result says it all!![]()
Shame. I like the synth. But if the company is this reprehensible, I don't know what to tell you.
This is very disappointing.
