MPluginManager - Mousepointer disappears

[KateWalker]

Hey there, has anyone else ever experienced this issue? The mousepointer completely disappears in Melda Installer app. I tried the usual: Re-intalling the MPluginManager; different mouses. Nothing helps. I just bought new Plugins and it wont let me mark them in order the install. Any ideas? Everyting is up to date: Windows11 and the app version is latest.

[martin-meldaproduction]

Not sure if it was you, we get similar report via the support, so here is the reply, it may help you and others as well:
Possible causes:

1. Corrupted application window state / cache Please try closing the app, then delete the folder: C:\Users\<yourusername>\AppData\Roaming\MeldaProduction\MPluginManager

After that, start the application again. It will recreate the default configuration.
2. Multi-monitor setup or custom DPI scaling
Do you use multiple screens or custom scaling (DPI) settings in Windows?

These can sometimes cause UI rendering issues such as a missing cursor or misaligned input.

3. Compatibility mode issue
Try running the application in compatibility mode:
Right-click the app executable
Select Properties → Compatibility
Try enabling Disable fullscreen optimizations and DPI settings of the app

4. Try update/reinstall you GPU drivers.

5. Finally, please try restarting the computer after applying these steps, as it may reset the graphics/UI state.

If nothing helps, we can instruct you how to disable GPU acceleration for the app, which will also potentially help.

[KateWalker]

thanks, martin. Yes, i was also the one contacting the support yesterday with this issue. I will try your suggestions and hope to get the problem solved soon. Question: I have bad sight and use enlargended mouse pointers on windows. Can this be the cause for my problem