I'm trying to install the latest version bitwig but instead I got this error message
I think it has something to do with the msi installer
I asked people for discord, they don't know what to do. Tried the support from bitwig, they are no help either.
I need to get this fixed immediately before I start to lose my patience. Can you guys PLEASE help me?
Why can't I install bitwig?!
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- KVRist
- 61 posts since 11 Jun, 2011
There's not a lot of info to go on, so any advice anyone can give you will probably be extremely generic and will probably have you going 'I already tried that'.
- Which version of windows are you running?
- Did you try to download the file again? From a different browser?
- Are you sure you downloaded the correct installer (x86 or ARM)?
- Did you encounter any problems installing an earlier version of Bitwig? Do you still have that version installed?
- Did you try installing it as administrator instead of just double clicking?
- Did you try running the MSI from a different directory (for instance moving/copying it to c:\temp_bitwig and then running it)?
- What kind of antivirus software are you running? Have you tried temporarily disabling it before installing?
- Is it every version of bitwig? Did you try any of the older versions (https://www.bitwig.com/previous_releases/) like 6.0.4 or 6.0.5?
- You say that bitwig support is no help, but what exactly did you ask? And what was their response?
- Which version of windows are you running?
- Did you try to download the file again? From a different browser?
- Are you sure you downloaded the correct installer (x86 or ARM)?
- Did you encounter any problems installing an earlier version of Bitwig? Do you still have that version installed?
- Did you try installing it as administrator instead of just double clicking?
- Did you try running the MSI from a different directory (for instance moving/copying it to c:\temp_bitwig and then running it)?
- What kind of antivirus software are you running? Have you tried temporarily disabling it before installing?
- Is it every version of bitwig? Did you try any of the older versions (https://www.bitwig.com/previous_releases/) like 6.0.4 or 6.0.5?
- You say that bitwig support is no help, but what exactly did you ask? And what was their response?
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- KVRer
- Topic Starter
- 2 posts since 11 Dec, 2022
I tried everything you said that's listed on your comment, nothing works on this latest version, unlike the previous version. I am so screwed right now
This is what the support said:
If that should not work, I am afraid we are completely out of suggestions here.
Best regards,
Jogi
Bitwig Technical Support Team
This is what the support said:
If that should not work, I am afraid we are completely out of suggestions here.
Best regards,
Jogi
Bitwig Technical Support Team
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- KVRist
- 61 posts since 11 Jun, 2011
Hmm, that is a headscratcher. 6.1 went into beta yesterday, no luck with that one either?
Logically it has to be a problem with the file (that happens during download), a different process that is blocking the install (like a virus scanner / defender), or a corrupted setting in Windows (which could happen anytime during usage).
Only suggestions I have left (apart from reinstalling Windows) are long shots:
- have you tried downloading the file on a different device (like a tablet) and then copying it to your pc?
- have you tried shutting down every app/program that is running? Installers, things like steam, etc? Just shut down processes you see running
But honestly: I get the feeling something somewhere in your windows went wrong along the way and it's blocking your install.
Sucks, I hope you find a solution!
Logically it has to be a problem with the file (that happens during download), a different process that is blocking the install (like a virus scanner / defender), or a corrupted setting in Windows (which could happen anytime during usage).
Only suggestions I have left (apart from reinstalling Windows) are long shots:
- have you tried downloading the file on a different device (like a tablet) and then copying it to your pc?
- have you tried shutting down every app/program that is running? Installers, things like steam, etc? Just shut down processes you see running
But honestly: I get the feeling something somewhere in your windows went wrong along the way and it's blocking your install.
Sucks, I hope you find a solution!