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AFAIK you should be able to download everything from your NI account.
And regarding that extra 20%, are you referring to PluginBoutique or to the PluginAlliance site?

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Whoops. I always get pluginboutique and plugin alliance mixed up. Names are too close.
I mean Plugin Alliance. Thanks for catching that.

And the NI updater only downloads updates, not the full installer files. So there is no way for me to reinstall my products from scratch.
When I cloned my original mac hd to a new 1tb SSD and renamed it, it seems to have broken the ability to update the products successfully. The products updates will download and attempt to install and then fail. NI says the only fix is to reinstall fresh from my Komplete 9 Ultimate hard drive. ...which is dead thanks to their poor choise of HD. Kinda in limbo now. (Or buy Komplete 11 they say).

But I did find a post where someone mentioned that I can download the demo's from their site. So that finally worked last night after 10 days of waiting on their customer support and still no resolution. (Why didn't their support guy tell me that instead of trying to upsell me?) What's crazy is I had to enter my email address individually for each and every demo in order to download it and then wait for the email to arrive with the links that only last 48 hours. I paid more than $1000 for my ultimate so i WOULDN"T have to go through this nonsense. Seems like it didn't help. Silly. Come on NI. Do better for us.

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Look in your account on NI's site and you may find the downloader there for the full version. That may have only started with Komplete 10 Ultimate, though. I have the physical K10U, yet it's also available as a download in my account on their site.
Last edited by Vintage73 on Sat Sep 24, 2016 5:43 am, edited 1 time in total.
Blue Phase Music

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FYI - I was able to download all of the K9 (not Ultimate) installers a couple of weeks ago from my NI account.
Gaslighting...is a form of mental abuse in which information is twisted or spun, selectively omitted to favor the abuser, or false information is presented with the intent of making victims doubt their own memory, perception, and sanity.

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Thanks Blue. I appreciate it.

Yeah, I was looking hard since this started. Only updates are in my products area.

In their initial response to my ticket they state: "Unfortunately, there is no download link for these products. The downloading service available for Native Access is for Komplete 10 and 11 users only. If you do not want to update to a more modern version of Komplete to download the product, please reply with the ticket number to that initial replacement correspondence and I will see if I can re-instate the replacement." (That was on the 15th of Sept. Today is the 24th. They still haven't initiated this relacement yet 9 days later. 11 after ticket start.)

So I'm glad they're going to replace the hard drive for me. I've replied 3 times now to proceed since opening the ticket, only still no action as yet. That's fine, I can be patient with awaiting a replacement HD. Just not liking how slow they are to respond while I couldn't use my products. Then not offering download links. Ultimate 9 is only two years old. There's absolutely no reason not to offer full downloads for this other then they are trying to get users to upgrade. And I understand. They need to keep the cash coming in. But not this way. Not when they started my issues by selling me a bad drive in the box.

But thank you Blue and Ed. It does seem they offer this option for users of Komplete 10+ finally. To me though, they should have been offering this with at least 9 and before. This isn't a limitation of Internet bandwidth, nor a technological limitation. It's feeling more like an artificial hurdle to spur upgrades.

I actually wouldn't mind upgrading from Ult 9 to 11 for about $200. Just not going to do it for $400. I just don't see the value in it for that.

The good news is I finally got all my products to update on my own via forum research and hard work. Not because of their assistance. Sadly they missed a chance to delight a loyal, long-term customer and have now left a bad taste in my mouth about future purchases with them. And I'm one who despises complaining about things. But in this case it's really got me miffed. I guess my esteemed evaluation of them has come crashing down and that's probably most of the disappointment.

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Aneywaaaayyyy....

Here's a deal I just found. Have you heard of this guy? I just found out about him. Nick Murray.



Seems that he does a lot of NFL spots, trailers and other cues. Very open guy. Sharing everything he does. Doesn't hold back.
Excited to see his workflow and tools. Just opened up on Patreon. For $5 a month it seems like a huge bargain to learn from someone at the top doing great work. Thought I'd share.

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Rational wrote:Thanks Blue. I appreciate it.

Yeah, I was looking hard since this started. Only updates are in my products area.

In their initial response to my ticket they state: "Unfortunately, there is no download link for these products. The downloading service available for Native Access is for Komplete 10 and 11 users only. If you do not want to update to a more modern version of Komplete to download the product, please reply with the ticket number to that initial replacement correspondence and I will see if I can re-instate the replacement." (That was on the 15th of Sept. Today is the 24th. They still haven't initiated this relacement yet 9 days later. 11 after ticket start.)

So I'm glad they're going to replace the hard drive for me. I've replied 3 times now to proceed since opening the ticket, only still no action as yet. That's fine, I can be patient with awaiting a replacement HD. Just not liking how slow they are to respond while I couldn't use my products. Then not offering download links. Ultimate 9 is only two years old. There's absolutely no reason not to offer full downloads for this other then they are trying to get users to upgrade. And I understand. They need to keep the cash coming in. But not this way. Not when they started my issues by selling me a bad drive in the box.

But thank you Blue and Ed. It does seem they offer this option for users of Komplete 10+ finally. To me though, they should have been offering this with at least 9 and before. This isn't a limitation of Internet bandwidth, nor a technological limitation. It's feeling more like an artificial hurdle to spur upgrades.

I actually wouldn't mind upgrading from Ult 9 to 11 for about $200. Just not going to do it for $400. I just don't see the value in it for that.

The good news is I finally got all my products to update on my own via forum research and hard work. Not because of their assistance. Sadly they missed a chance to delight a loyal, long-term customer and have now left a bad taste in my mouth about future purchases with them. And I'm one who despises complaining about things. But in this case it's really got me miffed. I guess my esteemed evaluation of them has come crashing down and that's probably most of the disappointment.
When I upgraded from Ultimate 8 to 10, I got 25 new libraries for 400$. Hard to complain, you won't find this anywhere else.

By the way, KU 9 was released in March 2013, not 2 years ago.

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Uncle E wrote:
citidela wrote:Uncle E are you there? I saw the exclusive price on T-racks Max. Any chance for something similar with the upgrade version? Thanks!
Sorry, it's only the full version that is on sale.
That's too bad, I already have a lot of IK stuff am hesitant to buy the full (non-upgrade) version of Max even at discount, but an upgrade would be tempting.
A well-behaved signature.

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@Rational: In my NI account there's a blue download button beside the K9 Update entry. Clicking it gives me a list of downloadable iso files. If you don't have that, I'm sure you can get support to add it as I imagine it should be there. Unless I have them because it was an update version.

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My how time files. Thanks Ryan. Yeah, it seems I bought it on 10 Dec 2013. Almost 3 years now... I think I'm getting older faster these days as time feels like half that.

I'll have to compare the difference between the versions. Not sure there are 25 more libraries between 9 Ultimate and 11 Ultimate. I thought there were just a few new ones.

And I did sign up to support Mr. Murray above for $5 per month to start out. Already learning some new things. Great guy.
Already learning which libs he's using. Stuff I hear on TV. I can match it now to the source. So that's worth it right there just to know.

Also, Nick's buddy Jeremiah Pena is the creator of the free Kontakt engine Photosynthesis.
http://www.exoticstates.com/photosynthesis/engine
I had no idea you could create your own kontakt libraries!!! This is about to get fun. And just realized that the lastest vstbuzz.com sale of this http://vstbuzz.com/deals/60-off-scenes- ... o-imperia/ was made with it. So it seems quite powerful for a free engine. Cool beans! Thought I'd share that.

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I was looking at the audiodeluxe IMSTA FESTA deals, specifically the T-TRACKS CS Classic pack (comp, MB limiter, clipper, EQ, and metering) and realised that if you download the free T-RACKS Custom Shop, you get the metering and the EQ for free anyway:

http://www.ikmultimedia.com/products/trcs/

I'm liking the sound of this analog modelled EQ - and can't argue with free.

it also downloads demos of everything, so you'll probably want to either delete the other stuff or move it to a different folder in your plug-ins directory.

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Best value ATM are the Saturator and the Limiter.

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sprnva wrote:@Rational: In my NI account there's a blue download button beside the K9 Update entry. Clicking it gives me a list of downloadable iso files. If you don't have that, I'm sure you can get support to add it as I imagine it should be there. Unless I have them because it was an update version.
My point exactly.

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JerGoertz wrote:
Uncle E wrote:
citidela wrote:Uncle E are you there? I saw the exclusive price on T-racks Max. Any chance for something similar with the upgrade version? Thanks!
Sorry, it's only the full version that is on sale.
That's too bad, I already have a lot of IK stuff am hesitant to buy the full (non-upgrade) version of Max even at discount, but an upgrade would be tempting.
I am on the same page, perhaps Peter has more information. Or just wait till an official sale on updates :P
Last edited by citidela on Sun Sep 25, 2016 3:53 am, edited 1 time in total.

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Thanks sprnva. I've started a second ticket just now with NI asking them to add the blue download button next to my Komplete 9 Ultimate update line item. Currently it has no download button. Since you have one I am asking that they also give it to me. Thanks for this suggestion.

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