Tracktion Software

jabe · Post by **jabe** » Thu Feb 12, 2015 5:42 pm

Gi.son wrote:Traction 5 bought in November 2014 whether I have the ability to upgrade toTracktion 6 - free of charge?

I believe the cut-off date is Jan 1st this year, so it looks like a no.

U4Ya · Post by **U4Ya** » Thu Feb 12, 2015 5:55 pm

" U4Ya wrote:in my upgrades there is no T6 option???

Tracktion Software - v4 $60.00
Tracktion Software - v4 Linux Free
Tracktion Software - v5 $60.00
Tracktion Software - v5 Linux Free
Tracktion Software - v5 + v6 Combo $60.00
Tracktion Software - v5 + v6 Combo Linux Free

those are the only options im getting when i click on upgrade 30$ botton on traction website???
there are only fuul price options.

Anybody else has the same options?

jabe;wrote:Do you not already have a licence for an earlier version?

Email support@tracktion.com"

I own T5 that is why is strange, i did contact the support, waiting for answear.

dRowAudio · Post by **dRowAudio** » Thu Feb 12, 2015 6:01 pm

If you can't see the upgrade options, make sure you are logged in.

jabe · Post by **jabe** » Thu Feb 12, 2015 6:29 pm

U4Ya wrote:" U4Ya wrote:in my upgrades there is no T6 option???

Tracktion Software - v4 $60.00
Tracktion Software - v4 Linux Free
Tracktion Software - v5 $60.00
Tracktion Software - v5 Linux Free
Tracktion Software - v5 + v6 Combo $60.00
Tracktion Software - v5 + v6 Combo Linux Free

those are the only options im getting when i click on upgrade 30$ botton on traction website???
there are only fuul price options.

Anybody else has the same options?

jabe;wrote:Do you not already have a licence for an earlier version?

Email support@tracktion.com"

I own T5 that is why is strange, i did contact the support, waiting for answear.

An upgrade $30 button? Not seen that. Have you downloaded and installed T6?

Gi.son · Post by **Gi.son** » Thu Feb 12, 2015 6:54 pm

Nothing is fixed as not working Steven Slate Drums in Tracktion 5 and not working in Tracktion 6
I had high hopes. To pay $ 30 for this upgrade is wasteful.

U4Ya · Post by **U4Ya** » Thu Feb 12, 2015 7:10 pm

jabe wrote:
U4Ya wrote:" U4Ya wrote:in my upgrades there is no T6 option???

Tracktion Software - v4 $60.00
Tracktion Software - v4 Linux Free
Tracktion Software - v5 $60.00
Tracktion Software - v5 Linux Free
Tracktion Software - v5 + v6 Combo $60.00
Tracktion Software - v5 + v6 Combo Linux Free

those are the only options im getting when i click on upgrade 30$ botton on traction website???
there are only fuul price options.

Anybody else has the same options?

jabe;wrote:Do you not already have a licence for an earlier version?

Email support@tracktion.com"

I own T5 that is why is strange, i did contact the support, waiting for answear.
An upgrade $30 button? Not seen that. Have you downloaded and installed T6?

Its on the main page under the main pictures, it says "what do you want to do:
LEARN / TRY / REDEEM / UPGRADE / BUY
its the upgrade one

GaryG · Post by **GaryG** » Thu Feb 12, 2015 9:54 pm

andrew_dotdot wrote: ---------------------------------------------
Tracktion Software - v4 $60.00

Tracktion Software - v4 Linux Free

Tracktion Software - v5 $60.00

Tracktion Software - v5 Upgrade $30.00

Tracktion Software - v5 Linux Free

Tracktion Software - v5 + v6 Combo $60.00

Tracktion Software - v5 + v6 Combo Upgrade $30.00

Tracktion Software - v5 + v6 Combo Linux Free

They're the options I get and I only have a Tracktion 2 license... so I could upgrade all the way to v6 for $30? Not complaining but seems unfair to those who have updated in the last couple of years.

lkingston · Post by **lkingston** » Fri Feb 13, 2015 2:12 am

It seemed so easy. I just bought the T5 upgrade for $30 and ... I seem to have another T5 license! For anyone curious about the original poster's question, that fourth option is definitely not the right one. I know that firsthand now!

I guess when we do get the proper upgrade offer, I will be able to do it twice now.

TSC · Post by **TSC** » Fri Feb 13, 2015 2:43 am

The webmaster is fixing the list - should only show the 5/6 bundle for upgrades - known issue that will be resolved shortly

The one everyone wants to choose is the T5 & 6 bundle - ping the support line if you make a mistake and we will adjust your account

Enjoy

lkingston · Post by **lkingston** » Fri Feb 13, 2015 2:53 am

Not to be stupid, but when I click on the support tab at the bottom of the web page, I get the following options:

FAQ
Instructional Videos
User Forum
Feature Request
Language Wiki

How do I "ping the support line"?

lkingston · Post by **lkingston** » Fri Feb 13, 2015 3:02 am

So if you have T5, T6 is $60? Is that correct? What is the price for first time buyers?

TSC · Post by **TSC** » Fri Feb 13, 2015 3:25 am

Look for the floating 'help' button - its floating in place on all screens - that gets you to the email support

If you have T1/2/3/4 or 5 you are eligible for the $30 upgrade

jabe · Post by **jabe** » Fri Feb 13, 2015 4:25 am

U4Ya wrote:
jabe wrote: An upgrade $30 button? Not seen that. Have you downloaded and installed T6?
Its on the main page under the main pictures, it says "what do you want to do:
LEARN / TRY / REDEEM / UPGRADE / BUY
its the upgrade one

So it is. Don't see the point in it, but never mind. Did you get sorted?

GaryG · Post by **GaryG** » Fri Feb 13, 2015 10:07 am

TSC wrote:If you have T1/2/3/4 or 5 you are eligible for the $30 upgrade

That's generous, thanks!

Do all options include Melodyne Essential?

jabe · Post by **jabe** » Fri Feb 13, 2015 10:15 am

Tracktion Software

KVR Audio

Which upgrade option on the website when going from T5 to T6?