Alternatives to ShareIt/MyCommerce/Digital River

[sft234]

Their new contract came in on the 6th January? Did anyone have any email from DR about that taking affect?

Since they locked me out of my account I have not received any communications from them.

I'm the same. Was wondering if anyone who still has access to their account had received any email notification of the new contract - or are we expected to see it in the contracts area of the control panel menu.

Anyone seen the new contract? Anything interesting in it?

Yes, we received a dedicated email today.
But that's BS. A German GmbH registered in Amtsgerich Köln acts under german law, not US law.
So f*ck you Barry Kasoff.

[Pozo]

Received a notification from my solution center case confirming the account is now closed, only 2.5 months after I opened it. Of course they will charge me again for this notification. Also they will hold the money for another 180 days. That means from July to July they will have kept my money for a full year. Congratulations DR! What a fraud.

[twister336]

They did not honour the agreement when you had an active account and you assume they will now honour the agreement and pay you after 180 days when you no longer have an account?

[zccKlompf]

We are charged for this AI reply for 0.4 hour, lol

We apologize, we have not receive an update from MyCommerce support on your inquiry yet. We have also reached out to our accounting team to check this with them.

We'll keep you posted. Thank you.

[Pozo]

They did not honour the agreement when you had an active account and you assume they will now honour the agreement and pay you after 180 days when you no longer have an account?

No I am not expecting to see any of that money ever.

[sft234]

Some say that they will decrare bankruptsy on end of January since the loaned 100 millions can't be paid back. Then all money owed to us will be lost anyway.

If not, then I still hope that DR changes ownership and returns to normal conditions and behaviour again. This since the other MoRs we tried so far which also take smaller merchants technically are a clear step back from DR. Either they don't offer independent currency choice for the buyer, and if you create and send a file there's either only a temporary download link (which expires quickly, much faster than with DR), or only an attachement (which some email recipients don't accept). But not both at the same time as DR did. Also VAT handling is strange with some US MoRs. So very much hoping DR will return to normal after hopefully change of ownership, since DR has worked flawlessly for decades before this Kasoff took over and destroyed it.

[quikquak]

'Some say' ? Nobody really knows.
Unless I'm mistaken, you can choose currency with FastSpring purchases.

Can I ask, are you sending the plug-in to the user, rather than an unlock key code?

[george_d]

I still hope that DR changes ownership and returns to normal conditions and behaviour again.

How can this happen with so many customers already switched to another provider and the trust has been lost once and for all?

[alexgn]

I still hope that DR changes ownership and returns to normal conditions and behaviour again.

How can this happen with so many customers already switched to another provider and the trust has been lost once and for all?

I also have doubts that this can happen. And I am wondering on how many customers or percent of revenue they already lost with all the mess they created,
But I agree that it was one of the best platforms out there for a long time. Until end of 24 I was a very happy partner for 20+ years.

[sft234]

Maybe sell the platform core to someone else?
The failure of the company is crealy not because of the tech guys. It's because of the horrific management.

So it would be a pity to lose all the work clever programmers have done to build a highly reliable well featured platform.

[Resplendence]

They stole my money and refused to pay for 6 months. They refused to process my KYC documentation for months. Twice they told me that money had been transferred to my bank account and now, as an icing on the cake, they state that "as a result, we understand that you may be frustrated". This is just epic. Not expecting my money back but I do want Barry to go to jail so that he can be an example to others of his kind.

"Dear MyCommerce Partner,

Your MyCommerce account, which is important to us, has been deactivated because you did not complete the Know Your Customer (KYC) verification process required by December 31, 2024. Despite our previous reminders on September 17th, September 24th, October 15th, November 13th, and December 17th, we have yet to receive your documentation. There will be no payouts until the KYC is completed.

As a result, we understand that you may be frustrated. You can only access your account or process payments once you complete the KYC verification. We are here to assist you in getting your account reinstated as quickly as possible. To reactivate your account, complete the Due Diligence account verification form and submit the required information. See the Due Diligence Form Instruction PDF for instructions on completing the form.

If you have any questions or need assistance with the process, please don’t hesitate to contact our support team through the Solution Center. Thank you for your attention to this matter. We look forward to helping you get back on track.

Best regards,
Your MyCommerce team "

[lzlzlz]

Has anyone received the payment recently?

[toha]

No, one month after they announced the payment (11.12.2024) still no money there.

[Tone2 Synthesizers]

Has anyone received the payment recently?

In early December I have sent another dunning letter because of the missing September payment. They have reeived the dunning letter. Then they sent a notification on December the 11th that the payment for September would have been transmitted to my bank account - but it was a lie and no money arrived. I also checked it out again yesterday.
I have been at the police and made an annoucement because of fraud.

[alientec]

Today, on 10-01-2025 I've received a letter from the prosecutor office of Cologne saying - the investigation was terminated because a perpetrator could not be identified.

original text:
"das Verfahren ist eingestellt worden, da ein Täter nicht ermittelt werden konnte."

The letter is from 16-12-2024, the timestamp on the envelope says - it was sent on 08-01-2025 (over 3 weeks later).

Congratulation Barry Kasoff
Money rules the world!