Standard full-boat Receptor - how much does it weigh, and what is the rackmount depth? I am partially disabled, and have difficulty transporting rack-size items.
Dasher
How much does it weigh?
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- KVRian
- 524 posts since 25 Aug, 2005
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- KVRian
- Topic Starter
- 524 posts since 25 Aug, 2005
Is there ANYBODY out there? HOW MUCH DOES IT WEIGH? You want to sell it, answer the question, or I have to assume you hane zero tech support, like so many other pieces of shoddy gear otu there, and I'm back to laptop hell again, but I'm a professional musician, don't waste my time...
Dasher
Dasher
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- KVRian
- 576 posts since 5 May, 2005 from Canada
Hi Dasher ~ and welcome.
The unit is 17 Pounds. (possibly a few ounces less)
Just for the record, this is a User site.
Ususally you get responses much more quickly, and occasionally from some of the tech people.
I'm a professional musician too, and again for the record, I've been one for 20 years ~ I've rarely experienced a better, more genuinely concerned technical and sales team.
Your having to wait a few days for a response, from this forum, is NO indication of the kind of 'care and concern' you receive from the folks at Receptor, or how they treat their customers.
This is a user site, and as I said before, usually you would have your responses in less than a few hours.
The upper left-hand corner of the site has a direct link to Receptor; that's where you could communicate directly with Muse Research.
We'll all try to treat you better : )
This is an awsome piece of hardware, and they really are great with their customers.
The unit is 17 Pounds. (possibly a few ounces less)
Just for the record, this is a User site.
Ususally you get responses much more quickly, and occasionally from some of the tech people.
I'm a professional musician too, and again for the record, I've been one for 20 years ~ I've rarely experienced a better, more genuinely concerned technical and sales team.
Your having to wait a few days for a response, from this forum, is NO indication of the kind of 'care and concern' you receive from the folks at Receptor, or how they treat their customers.
This is a user site, and as I said before, usually you would have your responses in less than a few hours.
The upper left-hand corner of the site has a direct link to Receptor; that's where you could communicate directly with Muse Research.
We'll all try to treat you better : )
This is an awsome piece of hardware, and they really are great with their customers.
JV
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- KVRAF
- 3971 posts since 19 Apr, 2005 from Brissie
Yes, it's very strange that both (a) no-one replied quicker (normally great here - is it a holiday in the US?) and (b) the manual doesn't list specs, like normal manuals. Those CWAZY folks at Muse shore have a stwange way of dooin' thangs!
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- MUSEician
- 682 posts since 20 Aug, 2004 from California
Yes, this is a user site, so there is no guarantee that there will be an official response. But, we do try to answer all questions in a timely manner. For any emergency you can call the support line during business hours and get an answer very quickly.
And thanks for the nice sentiments, JayVee.
And thanks for the nice sentiments, JayVee.
Dan Timis
Software Developer
Muse Research, Inc.
Software Developer
Muse Research, Inc.
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- KVRian
- Topic Starter
- 524 posts since 25 Aug, 2005
Thanks, guys - sorry for the kwetching. I thought this WAS the tech support forum, I followed a link from the Receptor site...
Dasher
Dasher
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Robert Karasek Robert Karasek https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=42885
- KVRist
- 308 posts since 1 Oct, 2004 from Germany
Absolutely, I can confirm that.JayVee wrote:
I'm a professional musician too, and again for the record, I've been one for 20 years ~ I've rarely experienced a better, more genuinely concerned technical and sales team.
so, don't "explode" to fast - otherwise MUSErs might change their attitude toward support
Rob