Problem with DX10 v1.1.3

[PeterL]

As registered user of DX10, yesterday I downloaded the latest v1.1.3 of DX10 VSTi from MyFLStudio user area.
Following problem:
Installation goes to C:\Programme\Image-Line\DX10\....it's OK.
When I opened the VSTi in CubaseSX3 there comes an error,
that the VSTi request Background.bmp in Location C:\Program Files\Image-Line\DX10\....
I had to copy the artworks-directory to the requested path, then it worked.
It seems it's a bug in the installer for german OS.
You know what I mean:
German: C:\Programme\...
English: C:\Program Files\...

[reflex]

Could you create a report with our Diagnostic application (here) and upload it to this thread?

[PeterL]

Could you create a report with our Diagnostic application (here) and upload it to this thread?

I will try it over the weekend.

[PeterL]

Could you create a report with our Diagnostic application (here) and upload it to this thread?

Here it is:

SUMMARY
This is the summary. The details for each test can be found further down.


No valid installations of FL were found
1 invalid locations was found
No other instances were found
You have 7 registered FL plugins or tools
You are running Microsoft Windows XP
3 ASIO devices were found
You have DirectX 9.0
10 DirectSound devices were found
The program didn't look for DirectX plugins
Fruityloops will look for VST plugins in the following locations:

0 VST plugins were found, of which 0 synths, 0 effects and 0 unknown
No 3rd party applications that may interfere with FL were found

1 MIDI input and 2 MIDI outputs were found
The Ogg Vorbis codec is installed and enabled
SoftVoice is installed
SUPPORT
If you need help with any aspect of Fruityloops, try the following links: FL website: www.flstudio.com
Technical issues (bugs): TechSupport forum
Fruityloops community: Looptalk forum
Frequently asked questions: Knowledgebase
Registration problems: Support request


FL test results
No installations of FL were found
1. Invalid!
Location: "C:\Programme\Image-Line\FLStudio5"

FL will use the slicer tool located at "C:\Programme\FLStudio4\System\Tools\BeatSlicer\zx_bs_d.exe"
You have 7 registered FL plugins or tools
[22100] SimSynth Standalone
[31020] FL Studio Producer Edition
[33110] SimSynth Live
[33300] WASP
[33500] Slayer II
[37020] DX10
[99991] Test2


System test results
You are running Microsoft Windows XP, version 5.1 (32bit)
You have the following servicepack installed: Service Pack 2
Windows is installed in "C:\WINDOWS"
The program files location is "C:\Programme"
The default browser appears to be "C:\Programme\Internet Explorer\iexplore.exe"
Your system has 2 processors
The cpu is a Intel(R) Pentium(R) 4 CPU 2.80GHz running at 2806MHz
Instruction support: FPU CMOV SSE SSE2 SSE3 DAZ
You have 2047MB physical and 2048MB virtual memory
You have 1 monitor set to 32bit color for a desktop resolution of 2560x1024 pixels
You have administrator privileges

3rd party software
No 3rd party applications that may interfere with FL were found

DirectX test results
You have DirectX 9.0 installed
DirectX reported version 4.09.00.0904
You have 10 DirectSound devices
Primärer Soundtreiber
Multiface Analog (1+2)
Multiface Analog (3+4)
Multiface Analog (5+6)
Multiface Analog (7+8)
Multiface SPDIF
Multiface ADAT (1+2)
Multiface ADAT (3+4)
Multiface ADAT (5+6)
Multiface ADAT (7+8)
The program didn't look for DirectX plugins

ASIO test results
3 ASIO devices were found
1. ASIO DirectX Full Duplex
It has 0 input channels and 0 output channels
The following samplerates are supported:

2. ASIO Hammerfall DSP
It has 0 input channels and 0 output channels
The following samplerates are supported:

3. ASIO Multimedia
It has 0 input channels and 0 output channels
The following samplerates are supported:



VST test results
Global VST path: C:\Programme\Steinberg\VstPlugins
0 VST plugins were found, of which 0 synths, 0 effects and 0 unknown

ReWire test results
The ReWire dll was not found No ReWire devices were found

MIDI test results
1 MIDI input and 2 MIDI outputs were found
Inputs
Multiface Midi

Outputs
Microsoft GS Wavetable SW Synth
Multiface Midi

[reflex]

I've uploaded a new installer, which may or may not fix this (it uses a new version of the NSIS installer system).

[PeterL]

I've uploaded a new installer, which may or may not fix this (it uses a new version of the NSIS installer system).

No difference.
Strange that DX10 is the only Image-Line plugin with this behaviour.
No problems with Wasp, SimSynthLive.

[reflex]

I'll check it out further. I may need you to test this, as I haven't found anyone at IL who has "Program Files" in a different version.

[PeterL]

Yesterday I made a few more tests:
Previous versions v1.1.1 and v1.1.2 are OK after installation.
This bug has nothing to do with german WinXP as I thought first.
DX10 VSTi expects all graphics for the user interface from a fixed path called C:\Program Files\Image-Line\DX10\Artworks.
I think you can reproduce it easily:
Just install DX10 to another location than the default location (f.i. to C:\test instead of C:\Program Files\Image-Line\DX10). Be sure that the directory C:\Program Files\Image-Line\DX10\Artworks doesn't exist (or at least is empty).
Try to load DX10 VSTi in the desired host and you will get an error that DX10 can't load ****.bmp-File from location C:\Program Files\Image-Line\DX10\Artworks.

[reflex]

You're right. I've uploaded a new installer that fixes this.

[PeterL]

You're right. I've uploaded a new installer that fixes this.

Thank you. It's all OK now.