Problem with presets of Effectrix [resolved]

Official support for: sugar-bytes.de
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Hi,

I'm on mac os 10.5.5,
I use Ableton and Logic

I can't see and use the preset. Effectrix does'nt see the files .sbe.
I've installed several times but it doesn't change.
Why ?
Last edited by sweetpig on Thu Oct 09, 2008 10:50 am, edited 1 time in total.

Post

Hi,

it could be that the "arial" font is not activated on your system.

Another reason could be that the Effectrix plist file must be deleted before you reinstall Effectrix.

best,
Rico

Post

No, arial font is ok, I try to install the older version is the same problem, I can see "Save preset" and "--preset--" only in the presets windows, if I save a preset, it make a file .sbe, and if I want to select my preset it's impossible, effectrix don't see the .sbe files :shock:
I open effectrix in Logic, in older version of Live, nothing.
I don't understand.
When I delete it I put in trash all effectrix files in "application" in "components" and in "VST".
It's ok ?

:( :help:

Post

Hi, please send us the Effectrix plist file.
It can be found here: USER:Library:Preferences:com.sugar-bytes.Effectrix.plist.

best
Rico

Post

It's ok thanx, I delete the sugar byte file in User > preference > macromedia and now it's ok, I can see my presets.
:D
bye

Post

hello

can you help me ?

I have exactly the same problem with effectrix but in PC(no preset)

I'm french so I don't understand what's "plist file"

please help meeeeeeeeeee
:cry:


thanks

Post

Hi,

on PC, just uninstall and reinstall Effectrix.

Make sure that you downloaded the latest version.

The presets must be located here: program files/Sugar Bytes/Effectrix/Content.

Best regards
Rico Baade

Post

Hello excuse me for my english but im french.....

I've the same probleme with effectrix, in fact i use this with torq and i can't load preset ???

That's allright or not good

Thank's friends

Post

Hi,

on PC its enough just to uninstall and reinstall the program.

On mac the plist file must be deleted before reinstall, you
can find it here: USER/Library/Preferences/com.sugar-bytes.Effectrix.plist.

Please download the lates version before you reinstall the program.

best
Rico

Post

i've the last version and i allready installed and it's the same.
I use to in torq

Thanks

Post

up,

anydody can help me,

thanks

Post

Please make sure that you uninstall the program before you reinstall it,
for technical support please contact us via email.

best
Rico

Post

chegerg wrote:i've the last version and i allready installed and it's the same.
I use to in torq

Thanks
try going to "SUGAR BYTES" directory in "PROGRAM FILES" (in my case on Windows 7 64 bit "C:\Program Files (x86)\VSTPlugins\Sugar Bytes") and check Windows permissions.

I made myself the folder owner with full access, which fixed the problem because Windows by default only gives full access to the ADMINISTRATOR account.

:roll: :roll: :roll: :help: :lol: :lol: :? :? :help: :roll: :roll:

Post

Hello, I hope this post is still active.

I use both Logic and Ableton on Mac. I created several presets in Logic that got saved with extension .aupreset. What should I do in order to be able to load those presets in Ableton, since Ableton seems to recognize only .sbe files?

Is there a way to transform .aupreset file into .sbe?

Thank you!

Alexey

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Im on fl studio on windows and uninstalling and reinstalling doesnt work. Giving myself permissions of the folder doesnt work. Nothing here works what do i do?

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