Sylenth1 Windows 8 not working (fixed)

Official support for: lennardigital.com
KVRer
3 posts since 19 Oct, 2012

Post Fri Oct 19, 2012 2:22 am

Hello everyone,

So I just installed Windows 8 x64 on my PC two days ago and there's a problem with my version of Sylenth1, which worked absolutely fine on Win7. Registration with the license file seems to be successful but I always get that "Thank you for trying this demo" sound after a while. I already wrote a mail to Lennar but I have not recieved an answer yet.
Many people seem to have that problem. Is it a Windows 8 issue and how can I fix it?

Cheers

KVRAF
2662 posts since 14 Jul, 2005 from Australia

Post Sat Oct 20, 2012 2:03 pm

Hey mate, I'm running Windows 8 too and Sylenth1 appears to be OK for me in Cubase 6.5.

Be sure to start Cubase as Administrator and try again.

Let me know how you go :)

KVRer

Topic Starter

3 posts since 19 Oct, 2012

Post Sat Oct 20, 2012 3:15 pm

soundpalace wrote:Hey mate, I'm running Windows 8 too and Sylenth1 appears to be OK for me in Cubase 6.5.

Be sure to start Cubase as Administrator and try again.

Let me know how you go :)
I'm running my DAW with administrator privileges. Tried with Cubase 6 and Ableton. No success so far. Are you using Win8 x64?
What else could be the problem?

Cheers

KVRAF
2662 posts since 14 Jul, 2005 from Australia

Post Sat Oct 20, 2012 4:07 pm

nex300 wrote:
soundpalace wrote:Hey mate, I'm running Windows 8 too and Sylenth1 appears to be OK for me in Cubase 6.5.

Be sure to start Cubase as Administrator and try again.

Let me know how you go :)
I'm running my DAW with administrator privileges. Tried with Cubase 6 and Ableton. No success so far. Are you using Win8 x64?
What else could be the problem?

Cheers
Hey buddy, here's my current setup;

Windows 8 x64 Pro RTM (via MSDN)
Cubase 6.5 x64
Sylenth1 2.21 beta x64 (latest version)

Be sure you are using the full version and not the demo version.

I'm honestly not sure what else could be the issue to be honest. If you're hearing the robot say that you're running the demo version, then perhaps you have installed the demo instead of the full version.

KVRer

Topic Starter

3 posts since 19 Oct, 2012

Post Sat Oct 20, 2012 4:44 pm

soundpalace wrote:
nex300 wrote:
soundpalace wrote:Hey mate, I'm running Windows 8 too and Sylenth1 appears to be OK for me in Cubase 6.5.

Be sure to start Cubase as Administrator and try again.

Let me know how you go :)
I'm running my DAW with administrator privileges. Tried with Cubase 6 and Ableton. No success so far. Are you using Win8 x64?
What else could be the problem?

Cheers
Hey buddy, here's my current setup;

Windows 8 x64 Pro RTM (via MSDN)
Cubase 6.5 x64
Sylenth1 2.21 beta x64 (latest version)

Be sure you are using the full version and not the demo version.

I'm honestly not sure what else could be the issue to be honest. If you're hearing the robot say that you're running the demo version, then perhaps you have installed the demo instead of the full version.
I'm running the x86 version of Cubase/Ableton and Sylenth1. Maybe it's that?

KVRAF
2662 posts since 14 Jul, 2005 from Australia

Post Sat Oct 20, 2012 7:32 pm

nex300 wrote:
soundpalace wrote:
nex300 wrote:
soundpalace wrote:Hey mate, I'm running Windows 8 too and Sylenth1 appears to be OK for me in Cubase 6.5.

Be sure to start Cubase as Administrator and try again.

Let me know how you go :)
I'm running my DAW with administrator privileges. Tried with Cubase 6 and Ableton. No success so far. Are you using Win8 x64?
What else could be the problem?

Cheers
Hey buddy, here's my current setup;

Windows 8 x64 Pro RTM (via MSDN)
Cubase 6.5 x64
Sylenth1 2.21 beta x64 (latest version)

Be sure you are using the full version and not the demo version.

I'm honestly not sure what else could be the issue to be honest. If you're hearing the robot say that you're running the demo version, then perhaps you have installed the demo instead of the full version.
I'm running the x86 version of Cubase/Ableton and Sylenth1. Maybe it's that?
Ahh, well I can't really confirm that the x32 version works as I haven't tried it since installing Windows 8.

Be sure to try the beta version too.

User avatar
KVRAF
5573 posts since 13 Jan, 2005 from the bottom of my heart

Post Sat Oct 20, 2012 8:37 pm

known issue

KVRist
61 posts since 3 Aug, 2006

Post Mon Oct 22, 2012 5:02 am

Lennard won't reply to 'known issues' so good luck with this. Hopefully this is the push needed so Sylenth1 finally gets the update we've all been waiting for ;)

KVRer
2 posts since 22 Oct, 2012

Post Tue Oct 23, 2012 2:48 am

I highly doubt this simple issue will be fixed anytime soon. Lennard honestly doesn't really give a shit about supporting his costumers. Update might take another year or two, like with the other updates before.

KVRist
37 posts since 13 Nov, 2010

Post Mon Oct 29, 2012 12:00 am

Sent him a mail describing the problem. Hope he fixes this, cause i've bought the sylenth1 some hours before.

Will inform, if i get some reactions.

KVRer
6 posts since 29 Oct, 2012

Post Mon Oct 29, 2012 9:46 am

Same problem here.

Installed Windows 8 on Friday, Sylenth1 giving me the

"Thank you for trying this demo" message...

Uninstalled it and deleted left over folder in Program Files.

Installed a fresh,

applied license - Same problem.

It's obviously not compatible with Windows

Using FL Studio 10 - again bought and licensed.

Even uninstalled FL and installed afresh today because that's been causing problems, still I'm getting random crashes.

KVRer
2 posts since 22 Oct, 2012

Post Mon Oct 29, 2012 6:31 pm

ddcool, you won't get any response. His support is HORRIBLE. He doesn't respond to any eMail. From what I experienced, he doesn't care about his costumers at all. Expect a fix for this in a few years, like with every other update.
Gosh, I wish I wouldn't have blown so much money on that product.

KVRist
37 posts since 13 Nov, 2010

Post Mon Oct 29, 2012 10:58 pm

Bad to hear that, but a good news for me. If he wont respond in a couple of days and get a bugfix, i will cancel my payment.

I wont give him my money, if he is not supporting us. And a statement in this thread would inform all of us about the progress on fix or whatever.
But no reply is like deny all support and only taking money.

So Lennard I believe you read this and just laughed a few times.
If you want to have customers in future, you should support your customers and this includes responses on requests (mail, forum, etc.).

I wrote you via mail, forum and on your facebook page. So i think i've used every possibility to reach you.

Edit: And as you write, your behavior with informations about the development of Sylenth, is more than unfriendly to the customers.

Edit2: Everyone in this Forum, who is interested in a fix, please write a seperate mail to http://www.lennardigital.com/support/co ... p?type=def with problem details and a statement on his support. Probably a flood of mails regarding this, would let him hear his customers.

KVRAF
8448 posts since 4 Jul, 2012 from Alesia

Post Tue Oct 30, 2012 12:09 am

I would jump on board if the possibility for 64bit OSX was going to happen. Id also like to know of any potential updates as well. I refuse to purchase this in it's current state and I am put off more even more when I see threads like this.

Now I am pretty sure it would be in the best interest of any potential buyers and his customers interest if Lennard was to at least explain his slow responses. Furthermore If you can't handle the large amount of inquiries into your products future development, then maybe you need to hire someone to do this for you.
:borg:

KVRist
37 posts since 13 Nov, 2010

Post Tue Oct 30, 2012 1:29 am

I totally agree with you VORT3X. And i dont trust Lennards post about his ongoing development of sylenth. He dont provide any information/support, so how did the customers know, that he has interest in their problems or even whishes.

I dont think he will develop sylenth along. Over 1 year without updates.
Periodly forum posts and no answers on support requests, except those with the topic of payment or has to do with money he will get.

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