What is the official, approved procedure for restoring a Receptor (i.e. harddrive) to an original factory state? I may be in a position of having to sell one, and I would like to offer it that way. When I see used ones for sale, most of the time the state of the loaded software is ambiguous (probably intentionally...) and I want to be clear that I am not selling/including licenses for non-original plug-ins.
Deinstalling things one at a time is frankly a bit of a pain, so if there is a better way, I would be happy to learn what it is.
Thanks.
Restoring a Receptor to original/factory state
-
- KVRist
- 61 posts since 27 May, 2004 from Amherst, MA USA
-
- KVRist
- Topic Starter
- 61 posts since 27 May, 2004 from Amherst, MA USA
Thanks to previous responders.
Muse, please comment. This is one of those issues that has remained vague for the past 5 years.
Muse, please comment. This is one of those issues that has remained vague for the past 5 years.
-
- KVRist
- Topic Starter
- 61 posts since 27 May, 2004 from Amherst, MA USA
One more request for a Muse Research comment here; I find it a bit amazing and a bit silly that Muse can't bother to address this. I imagine that Bruce Springsteen's people get somewhat quicker if not better response.
In the past, generally speaking Muse has been reasonably good at answering questions and being helpful, at least to me. This particular question is in an area, i.e. the empowering of users to do certain things (fixes, upgrades, customization) to their own Receptors, in which Muse has pretty much just avoided any discussion. Too bad.
Putting a Receptor in packing and shipping it back and forth to be reset to an original state; if that's what the procedure is, at least have the courage and the courtesy to say it out loud. It's a stupid solution, but it is less stupid than silence. Maybe this forum is no longer the place to address issues, or has just run out of steam. Looking on Plugorama, I read "Of course you may still open a Help Desk support ticket but please be aware that payment of a One-Off Support Incident Fee of $39 may be requested before additional support is provided."
So what is the most reasonable way to get the answer to a question like this?
Thanks.
In the past, generally speaking Muse has been reasonably good at answering questions and being helpful, at least to me. This particular question is in an area, i.e. the empowering of users to do certain things (fixes, upgrades, customization) to their own Receptors, in which Muse has pretty much just avoided any discussion. Too bad.
Putting a Receptor in packing and shipping it back and forth to be reset to an original state; if that's what the procedure is, at least have the courage and the courtesy to say it out loud. It's a stupid solution, but it is less stupid than silence. Maybe this forum is no longer the place to address issues, or has just run out of steam. Looking on Plugorama, I read "Of course you may still open a Help Desk support ticket but please be aware that payment of a One-Off Support Incident Fee of $39 may be requested before additional support is provided."
So what is the most reasonable way to get the answer to a question like this?
Thanks.