U-He website has forgotten me.

[TomTwohy]

The website doesn't recognize my darn email address. ':x'

I could'a sworn I signed up proper when I bought Zebra, filled out all the forms and everything... gee wiz.

Makes a guy feel left out in the cold. Did you do some "haus" cleaning?

Just wanted to browse some patches... so no big deal. Just kinda odd after owning Zebra for a month and seeing the website on the way to the KVR forum.

My email is [edit: got it] if that helps.

[Urs]

Yep, you got Zebra

I've edited your email address... you might entice a spam bot to send you some.

You're in our system just normally, but you haven't yet got a user account on our website.

Maybe you tried to log in with your ShareIt/MyCommerce ID? - That's something completely different... we have no access to accounts you have with our reseller...

Cheers,

Urs

[TomTwohy]

I could'a SWORN I filled out every...


M,kay. Thanks for checking, Urs.


Back to the front door I go.

[TomTwohy]

Urs... OK, I'm doing everything again and the system is kicking me out... when I got my email and returned to the site... "Registration failed: Verification code not found."

I do remember visiting the uhe page for patches, which I can't get to now-- and I have seen the U-he sign-up before... I am not insane on this.

Now My user names have "twohy" built in so you might search "tdtwohy" or "tomtwohy" but...

... would my spam filter be causing trouble here?

[Urs]

Hmmmm that's kind of unusual...

Late night here, I'll try to wrap my head around it tomorrow... can you send us a screenshot to support at u-he dot com?

Thanks,

Urs

[TomTwohy]

Got it, it was my spam-filter...

... it was attenuating U-he.com.

Why would they DO that, don't they know U-he is special and GOOD??

The nerve of some people.

[Fritze]

I'm glad you got it sorted out and that everything is up and running.