u-he site super slow

Official support for: u-he.com
Post Reply New Topic
RELATED
PRODUCTS

Post

Is it just me, or is the u-he site incredibly slow?

The pages barely open for me.

in face, this page http://www.u-he.com/cms/ace has stopped loading.

this has been yesterday and today.

dw

Post

Yes, it's usually very slow for me.
Wavsen.com - Professional mix delivery platform with client approval, watermarking, and portfolio page builder.

Post

I'm trying to download the ACE installer, but I can't get it to finish :(

Two days I've been trying now.

dw

Post

Pages load instantly for me. Ace installer downloaded in under 30 seconds. I am in the UK.

Post

It won't even open for me - maybe it's under maintenance? I was on it a few days ago and don't recall it being slow.

edit: ok, the ACE page opened after a minute or so.
Logic Pro | LUNA Pro | OB-X8 | Prophet 6 | OB-6 | Rev2 | TEO-5 | Pro 3 | SE-1X | Minitaur | Deepmind 12D | Slim Phatty | TR-1000 | Analog RYTM mk2 | Digitakt 2 | TD-3 MO | TD-3 | Maschine+

Post

cryophonik wrote:It won't even open for me - maybe it's under maintenance? I was on it a few days ago and don't recall it being slow.

edit: ok, the ACE page opened after a minute or so.

it takes a minute to open for me too.

dw

Post

obviously it works well for some, and not for others.

I just wanted to see if it was mostly my connection with u-he, which it seems like it might be.

I'll try again tomorrow.

dw

Post

Hmmm... we're renting a dedicated server but we often get those issues. Maybe it's one of the weekly attacks from botnets.

I'm also contemplating to have our downloads hosted in the cloud.

Post

We've finally gone for mirror servers.

At the moment we just serve ACE, Diva, Zebra, Uhbik, MFM and Filterscape downloads from there, just the official versions, not the betas. If anyone with download problems could have a look, that would be very appreciated.

We'll be replacing the binaries from tomorrow in preparation for the final release...

- Urs

Post

Urs wrote:We've finally gone for mirror servers.

At the moment we just serve ACE, Diva, Zebra, Uhbik, MFM and Filterscape downloads from there, just the official versions, not the betas. If anyone with download problems could have a look, that would be very appreciated.

We'll be replacing the binaries from tomorrow in preparation for the final release...

- Urs
A very noticable improvement here. Downloading Zebra2 for Mac, 25 MB, succeeded on first attempt, took a few minutes (~150KB/s).

For comparison, I also quickly tried the latest beta (using the same network conditions); the download started at 8 KB/s, stalled at 104KB; I cancelled and tried again, downloaded at ~12KB/s until it again stalled at 439KB. Looking again, minutes later: at 529KB, 10 hours to go...

A major difference. Good call. :)

Post Reply

Return to “u-he”