cannot register

[dronnyboyd]

Hi - I just upgraded to Tracktion 6 (on Linux) and the application cannot register. It keeps saying "couldn't connect to the tracktion.com webserver ---- your internet connection is okay, but tracktion.com is not responding" when I enter my Tracktion username and password in the dialog. I don't know if there's any other way to get help, this seems to be the only obvious support channel I can find, apologies if it's in the wrong place...

Dave.

[crashedthecar]

I upgraded to T6 today as well. I was able to register but it was slow

[fortklang]

@dronnyboyd

Register online doesn´t work in linux, so choose the offline method on https://www.tracktion.com/account/member

[Jeff Benetti]

Hey all, my hard drive crashed and I just put a new SSD in. I downloaded Tracktion 6.2.3 (64 bit) and I logged in and downloaded a keyfile. Previously on T5 I had been able to unlock the software offline because the online registration has never worked for me.

So how do I register this now that I have the application up and running in demo mode and a keyfile in place ready to import or whatever.

Thanks,
Jeff

[dRowAudio]

Just drag the key file onto the Tracktion Projects page and it should unlock

[Jeff Benetti]

Cool thanks a bunch it worked!

[dronnyboyd]

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@dronnyboyd

Register online doesn´t work in linux, so choose the offline method on https://www.tracktion.com/account/member (https://www.tracktion.com/account/member)

Got it, thanks!