biotek problems

[carllackey]

i purchased biotek about 5 months ago. i had problems with gui sticking Ie. not moving at all. then the vst started crashing all of my daws t7, mixcraft pro 7, studio one pro 3. when i try to move the gui around, it seems to move like a piece of audio with snap on, if that makes sense. andlast, i have to re register it everytime i open it in any daw. thoughts?

[carllackey]

wow! nobody having these problems?

[starflakeprj]

I'm testing the demo at the moment, but I don't have any crashes in any my DAWs (Studio One v3, Bitwig, Renoise and Reaper). Studio One crashed once though, when trying assign BioTek to a track while the song was playing.

[jabe]

You need to tell us more about your set-up. Think about putting those details in your signature so they're always there - operating system, version of Tracktion, version of Biotek, maybe some specs about your machine, etc.

[carllackey]

i have a amd processer, 16 g of ram, windows 10,2 terrabyte hard drive.

[TSC]

In Biotek, open the global menu and disable 'Open GL' - see if that helps

[carllackey]

it was disabled. every time i open it, in any host i also have to re register it.

[TSC]

Sounds like you need to contact our support team: support@tracktion.com

They can put you in contact with our instrument team who will be able to dive into your setup and advise further

When you contact them, please let them know the exact version of Biotek that you are running - plus your exact OS build

They will get you sorted - and BTW, its certainly the fastest way to get issues resolved so don't hesitate to reach out there as well as here