Warning: Serious bug with the Crossover tool (other DAW essential tools ?)

[mevla]

If you switch off the 'red' band and then switch it on again, the

Crossover tool will emit a short beep at maximum volume power.

This is not good for your ears, it is not good for the speakers. Worse with headphones.

I am now hesitant to use any of the DAW essential tools I have bought yesterday. What could happen by just playing around with the options ? This is way too much stress. Don't want to buy new monitors, cannot replace the ears.

Can someone from Tracktion follow up on this as soon as possible ? I am thinking of a reimbusment at the moment.

System: Linux Mint 17, jackd, latest Bitwig. I use this setup extremely often with various kinds of plugins and never had that. This is clearly a bug, and a bad one, on the part of the Tracktion plugin.

Thanks.

[FigBug]

Hi,

I also saw your message to tech support. So far I haven't been able to reproduce this issue -- is anybody else seeing it? I'm going to add a hard limiter to all the plugins for safety, so if they do get into a state where they are making crazy output, it won't blow stuff up.

Roland

[lay it prodctions]

This happens 4 sure it also happened in DAW Essentials YouTube video on my you tube channel

[mevla]

It happened once, and since I got your email reply I tried to reproduce it but w/o success so far. But it did happen once and lay it also heard it. A limiter IMHO maybe good but it's like not addressing the problem. Of course, if it can't be reproduced easily that's not easy.

There's one though that can be reproduced all the time, concerning MasterMix. When presets are selected something wrong happens with the audio.

To try to get that I used MasterMix in Bitwig and recorded the stereo out in Mixbus 32C. Each time the preset is changed there's an xrun (this is Linux here). And there's an audio glitch at the same but that does not go through the regular audio channel. If needed I can use a mic to record the glitches when presets are selected. It's some garbage noise, ot too loud, but disturbing. No other plugin does that.

MasterMix is quite nice otherwise. Quite a valuable product there. I agree with all reviews - great tool. I've used it on some sketches and it does a very good job in separating instruments in those cases.

The xrun/glitch problem with MasterMix also happens when focus on the track is made. Here's the Mixbus 32C audio recording of MasterMix used in Bitwig:

On the left is a run with selecting various MasterMix presets while the track is playing. On the right is a recording of the same track without choosing any presets.

mastermix-xruns.png

Here is a zoomed in of the same above, showing more precisely the xruns as they happen when going from one MasterMix preset to the other. Each xrun has an audio glitch.

mastermix-xruns1.png

This happens all the time. No need to do any special setup. System is Linux Mint 17 (Ubuntu based) 64bits with latest Bitwig.

I'm mentionning this because it might be related to the other problem if something gets executed when presets or options are changed that should not get executed or something like that.

Thanks.