Tracktion Software

mindnoise · Post by **mindnoise** » Sun May 28, 2017 10:30 am

I got the email today suggesting a "Yuge" 25% discount on upgrades.
But the discount code does not work on any upgrade package.
I am with T since Version 3, now on 7.

Anybody else has this?

carlosigls · Post by **carlosigls** » Sun May 28, 2017 11:27 am

Yes, the discount code not working.

Peter Widdicombe · Post by **Peter Widdicombe** » Sun May 28, 2017 1:23 pm

Same thing here. You have the option to apply the discount in the cart, and again at checkout. Neither one seems to work. You then have the option to REMOVE the discount code, which then "removes" the discount that didn't get applied in the first place.

... and entering it in conventional Upper/lower case doesn't work either.

grymmjack · Post by **grymmjack** » Sun May 28, 2017 2:22 pm

+1 it isn't working.

Dear Tracktion people,

Please fix this.

Thanks

SteveMoyes · Post by **SteveMoyes** » Sun May 28, 2017 3:45 pm

+1
Not working for me either.

rlindsey0 · Post by **rlindsey0** » Sun May 28, 2017 5:07 pm

They may have fixed it. I just used the discount code successfully about 15 minutes ago.

murnau · Post by **murnau** » Sun May 28, 2017 5:16 pm

rlindsey0 wrote:They may have fixed it. I just used the discount code successfully about 15 minutes ago.

Confirmed!

mindnoise · Post by **mindnoise** » Sun May 28, 2017 5:18 pm

I sent a ticket to support,

they mailed me back and sais it's fixed, now.

on a Sunday, cool!

MountainKing · Post by **MountainKing** » Sun May 28, 2017 5:24 pm

But is it just me or doesn't the code take off 25 % but only 20 %. It took 10 usd off a standatd upgrade I put into the basket.

murnau · Post by **murnau** » Sun May 28, 2017 5:30 pm

MountainKing wrote:But is it just me or doesn't the code take off 25 % but only 20 %. It took 10 usd off a standatd upgrade I put into the basket.

It take off 25% but than add a "Transaction Fee" think it's VAT.

tonedef71 · Post by **tonedef71** » Sun May 28, 2017 5:44 pm

murnau wrote:
MountainKing wrote:But is it just me or doesn't the code take off 25 % but only 20 %. It took 10 usd off a standatd upgrade I put into the basket.
It take off 25% but than add a "Transaction Fee" think it's VAT.

I am seeing a $3.95 transaction fee (on a Waveform Basic upgrade). Do they have to charge VAT to folks purchasing from the States?

murnau · Post by **murnau** » Sun May 28, 2017 5:53 pm

tonedef71 wrote:
murnau wrote:
MountainKing wrote:But is it just me or doesn't the code take off 25 % but only 20 %. It took 10 usd off a standatd upgrade I put into the basket.
It take off 25% but than add a "Transaction Fee" think it's VAT.
I am seeing a $3.95 transaction fee (on a Waveform Basic upgrade). Do they have to charge VAT to folks purchasing from the States?

I dunno.. i only assumed as i don't know what this "Transaction Fee" is.

telecharge · Post by **telecharge** » Sun May 28, 2017 5:57 pm

tonedef71 wrote:
murnau wrote:
MountainKing wrote:But is it just me or doesn't the code take off 25 % but only 20 %. It took 10 usd off a standatd upgrade I put into the basket.
It take off 25% but than add a "Transaction Fee" think it's VAT.
I am seeing a $3.95 transaction fee (on a Waveform Basic upgrade). Do they have to charge VAT to folks purchasing from the States?

The discount code also reduces their "Transaction Fee." At least, it does for me. I'm seeing an order total of $41.45.

I don't think they have to charge us this fee, but they do. I checked my T7 purchase, and it had the additional fee, too.

MountainKing · Post by **MountainKing** » Sun May 28, 2017 5:58 pm

Yes, I got this transaction fee as well. But only 10 bucks off (which is 20 %).

MountainKing · Post by **MountainKing** » Sun May 28, 2017 6:00 pm

Also it would be nice to see that theis "MEMORIAL" code would work for resellers (like jrrshop) as well. But I think it doesn't.

Tracktion Software

KVR Audio

Memorial Day discount code not working (2017)