Retrologue issue

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I can get Steinberg Retrologue synth to run fine on Reaper and Studio One, but it doesn't even show up in Waveform or Tracktion.

I've cleared the list and re-scanned and checked the folders that are being scanned and still no luck.

Has anyone had to deal with this issue or have any ideas what I might be missing?
D Scarlatti, Dell XPS8700 i7/8gb mem/1tb hd/Steiny UR22/Presonus ER5s/Nektar LX61 kbd ctrlr/Win 10 Pro/S1 4.6/ my music here: https://www.magix.info/us/profile/my-profile/media/

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