Has MIDIMOOD closed shop?

Official support for: midimood.com
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joegraphy
KVRer
Topic Starter
2 posts since 10 Oct, 2018

Post Thu Oct 11, 2018 6:31 am

I tried contacting them very a them website numerous times but there were no responses. I am having issues activating the plugin on the latest version of OS X (Mojave) but kept getting denied. This is the same key they emailed to me.

Are they still in business? Kinda frustrating!

grzegorz_sa
KVRer
3 posts since 5 Oct, 2018

Post Wed Oct 17, 2018 12:45 am

Maybe some antivirus or firewall is blocking your plugin to access internet preventing the key from being validated. Disable your antivirus/firewall and then try again.

mooter
KVRian
500 posts since 29 Jul, 2002 from Chicago

Post Thu Nov 22, 2018 6:28 pm

No, I have the same problem now. I haven't used the plug in awhile, but I bought it around last xmas and didn't have any activation problems. Sounds like it may have gone under which means there's no server for the plugin to contact and confirm registration. ugh

robouser
KVRer
3 posts since 30 Oct, 2010

Post Tue Nov 27, 2018 4:08 pm

Strange to hear as they have currently a 30% Black Friday discount going until Friday

midimood
KVRist
34 posts since 28 Sep, 2016

Post Wed Jan 09, 2019 1:59 am

There were some issues with the server.
If someone still cannot activate Kameleono / Uarp / Uhold, please let me know.
To get the best response time please send email to: support@midimood.com

joegraphy
KVRer
Topic Starter
2 posts since 10 Oct, 2018

Post Sat Jun 29, 2019 7:39 am

Activation breaks every time I update the OS. Really frustration. :x

midimood
KVRist
34 posts since 28 Sep, 2016

Post Sun Jul 14, 2019 10:03 am

joegraphy wrote: Sat Jun 29, 2019 7:39 am Activation breaks every time I update the OS. Really frustration. :x
Hello,

When there is a significant change in your OS, Kameleono detects that as copying and running the plug-in on a different system.
Kameleono allows 3 activations in parallel.

If you'll get this error again, please contact support@midimood.com and we'll release your old activations.

Sorry for the inconvenience.

mooter
KVRian
500 posts since 29 Jul, 2002 from Chicago

Post Sun Jul 14, 2019 12:48 pm

Thanks for the 2.3 update!

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