Are your Sugar Bytes plug-in GUIs too small or don't fit your monitor screen size?

Official support for: sugar-bytes.de
COCPORN
KVRist
52 posts since 12 Dec, 2007 from Oslo, Norway

Post Mon Jan 25, 2021 5:30 pm

I have the same problem on a Samsung Ultrawide 49"; Aparillo seems to be stuck at some absurd scaling when used as a VST (works as expected as a stand-alone app). The Zoom-dropdown is broken, it only shows 100%, when it is obviously blown up quite a bit.

See attachment.

@psynical: Did you get a response from the devs?
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dandezebra
KVRian
1376 posts since 21 Dec, 2013 from USA

Post Mon Feb 01, 2021 7:43 pm

I am curious about this too. Such fantastic tools with so much innovation but for some, vector (or at least not blurry) GUI scaling is very important.

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Jorgeelalto
KVRian
531 posts since 31 May, 2015 from the Iberian Peninsula

Post Tue Feb 02, 2021 2:02 pm

Ended up selling my Sugar Bytes plugins because it looks like they don't get updated very much. No VST3 support to this day, and no properly scaled GUI either... I will definitely buy again a few of them if they get refreshed sometime.

functionform
KVRian
652 posts since 13 May, 2017 from Virginia

Post Wed Jul 28, 2021 8:12 pm

can't seem to find the about screen in Reaper and its scaled too large (control +/- doesn't work), and standalone looks fine, but about menu doesn't show up in windows standalone. win 10. sigh!

edit: this is for egoist, which i know isn't listed in this post list, but still is showing up zoomed within Reaper latest.

psynical
KVRian
601 posts since 16 Jan, 2019 from deep inside

Post Thu Sep 30, 2021 2:29 pm

COCPORN wrote: Mon Jan 25, 2021 5:30 pm @psynical: Did you get a response from the devs?
Sorry, never noticed your question. Yes!
From SB >>>>
-if you are familiar with the registry, send us the following entry.
To do this, press the "Windows" and the "R" key at the same time and enter 'regedit'.
- Press OK and go to HKEY_CURRENT_USER/SOFTWARE/Sugar Bytes/Factory
There you can see which resize factor is set.
-It should be a 100 there. If not, you can open the entry with a double click, click on Decimal at Basis and make a 100 out of it.
- After adjusting the registry it's also essential to restart your computer to make the adjustment permanent.
And please do not touch the zoom menu in Factory afterwards, otherwise everything will get out of step.

Please note that it can revert back if you possibly use another DAW like for example Maschine or Komplete Kontrol and we are aware of this problem, which occurs only in very rare cases.

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dandezebra
KVRian
1376 posts since 21 Dec, 2013 from USA

Post Sun Nov 14, 2021 7:08 pm

Any word on an update that isn't blurry?

Mjusick_73
KVRer
8 posts since 20 Jan, 2018

Post Sun Apr 03, 2022 6:39 am

I just bought Turnado.
Because I really couldn't imagine that the Interace wouldn't be scalable, I asked Aunt Google and ended up here.
What a bummer, I'm over 50 and my eyes just aren't cut out for this miniature GUI. :?
It's a shame because otherwise it's a great plugin.
Unfortunately I have to sell it again... :(

Sugar Bytes
KVRian
Topic Starter
1222 posts since 27 Apr, 2007

Post Mon Apr 04, 2022 1:41 am

Mjusick_73 wrote: Sun Apr 03, 2022 6:39 am the Interace wouldn't be scalable
Sorry to hear that! Yes, unfortunately, in contrast to our latest products, a zoom function did not make it in Turnado, but in our latest Turnado installer from our homepage, we at least implemented a hidden zoom possibility. It's not perfect, but it may improve your current situation regarding monitor size, while we are working on a better solution:
To decrease the plug-in just click an empty area in Turnado's User Interface to bring it in focus and hold the Shift key down while clicking the Page Down key on your keyboard. To enlarge it hold Shift + Page up. Hope this helps!

Best,
Nadine

Mjusick_73
KVRer
8 posts since 20 Jan, 2018

Post Fri Apr 08, 2022 7:35 am

Hi Nadine, thank you for your tip
Oh dear, after I made the GUI a step bigger with your tip, I realized that it was a little too big for my monitor (1680 x 1050 PX). :(
When I wanted to make it smaller, that didn't work for some reason and I typed in the wrong direction several times, so that the GUI was huge and then suddenly disappeared. And unfortunately it has never appeared again, even after restarting my DAW (Ableton) and reinstalling Turnado....
Now I also tried to open the Plugin in Cubase, you can see the result (the black asparagus) in the attached Screenshot...
Turnado_GUI_Cubase.JPG
:help: :?

Regards
Markus
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Sugar Bytes
KVRian
Topic Starter
1222 posts since 27 Apr, 2007

Post Sat Apr 09, 2022 12:57 am

Mjusick_73 wrote: Fri Apr 08, 2022 7:35 am the GUI was huge and then suddenly disappeared. And unfortunately it has never appeared again
I'm really sorry for your experience and to hear that after adjusting the size it has completely lost its GUI now. This could have happened, if you possibly clicked the Shift+ Page key too often.
Anyway, in case you're familiar with the registry, I think I have a workaround, which should hopefully solve the problem on your end. Please start the registry editor. Press the "Windows" and the "R" key at the same time and enter 'regedit'. Then press OK and go to HKEY_CURRENT_USER / SOFTWARE/Sugar Bytes/Turnado

There you can see which resize factor is set.
Untitled-2.jpg
Open the resizefactor1 entry with a double click, click on Decimal at Basis and manually enter a higher/lower value for resizefactor1.Per default it's 100. Start with 120, if that is not enough try 130. This should force a higher zoom scale.

After adjusting the registry it's also essential to restart your computer to make the adjustment permanent!

Hope this helps! If not, maybe directly write to support@sugar-bytes.de and I'm sure we'll find a solution.

Sorry for the trouble!

Best,
Nadine
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Mjusick_73
KVRer
8 posts since 20 Jan, 2018

Post Sun Apr 10, 2022 4:47 am

Hey, thank you very much for your quick reply and help! :)
Very good support!!
That worked for me!
Now at a value of 150 (I tried several values like suggested...) it has the perfect size!

Best regards
Markus!

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