Tracktion Software

lemonsqueezy · Post by **lemonsqueezy** » Sun Jun 16, 2019 8:42 pm

I'm running Manjaro Linux (Arch based) and installed Tracktion7 from the AUR-Repos without a hitch. But when I start it, it hangs on the Startup-Screen and displays the license. The problem: The "Accept" and "Cancel" buttons under the license are clickable, but don't close the window or start the program. If I hover over the Startup-Screen my cursor turns into that spinning beach ball thingy.

If I start the program from the console, this is the ominous error I get (along with the unclosable license etc.):

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➜  ~ Tracktion7                            
Tracktion7: /usr/lib/libcurl-gnutls.so.4: no version information available (required by Tracktion7)

Here's what I've found out though:

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➜  ~ locate libcurl-gnutls.so.4
/usr/lib/libcurl-gnutls.so.4
/usr/lib/libcurl-gnutls.so.4.0.0
/usr/lib/libcurl-gnutls.so.4.1.0
/usr/lib/libcurl-gnutls.so.4.2.0
/usr/lib/libcurl-gnutls.so.4.3.0
/usr/lib/libcurl-gnutls.so.4.4.0
/usr/lib/libcurl-gnutls.so.4.5.0
➜  ~ ls -l /usr/lib/libcurl-gnutls.so.4
lrwxrwxrwx 1 root root 23  5. Jun 10:44 /usr/lib/libcurl-gnutls.so.4 -> libcurl-gnutls.so.4.5.0

If the hang during start-up is caused by the unavailable version information, I cannot explain why Tracktion is not following the link to libcurl-gnutls.so.4.5.0.

curl works fine:

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➜  ~ curl-config --version
libcurl 7.65.1
➜  ~ curl --version
curl 7.65.1 (x86_64-pc-linux-gnu) libcurl/7.65.1 OpenSSL/1.1.1c zlib/1.2.11 libidn2/2.2.0 libpsl/0.20.2 (+libidn2/2.1.1) libssh2/1.8.2 nghttp2/1.36.0
Release-Date: 2019-06-05
Protocols: dict file ftp ftps gopher http https imap imaps pop3 pop3s rtsp scp sftp smb smbs smtp smtps telnet tftp 
Features: AsynchDNS GSS-API HTTP2 HTTPS-proxy IDN IPv6 Kerberos Largefile libz NTLM NTLM_WB PSL SPNEGO SSL TLS-SRP UnixSockets

Googling and Forum Searching hasn't turned up anything useful... am I missing something here?

mikoatkvr · Post by **mikoatkvr** » Sun Jun 16, 2019 8:57 pm

It might be that while you have libcurl installed you might not have the actual 'curl' package installed.... type curl on the console to see if you have it installed.

lemonsqueezy · Post by **lemonsqueezy** » Sun Jun 16, 2019 9:07 pm

I have it installed (see the output of curl --version above), this is some more output:

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➜  ~ curl
curl: try 'curl --help' for more information
➜  ~ which curl
/usr/bin/curl

mikoatkvr · Post by **mikoatkvr** » Sun Jun 16, 2019 9:41 pm

I'm wondering if your other versions of libcurl are conflicting with the search path, your symlink seems fine. maybe try moving/removing versions 4.0.0 through to 4.4.0 and try again

lemonsqueezy · Post by **lemonsqueezy** » Sun Jun 16, 2019 9:52 pm

No luck...

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➜  ~ ls -lsa /usr/lib/libcurl-gnutls*           
  0 lrwxrwxrwx 1 root root     23  5. Jun 10:44 /usr/lib/libcurl-gnutls.so.3 -> libcurl-gnutls.so.4.5.0
  0 lrwxrwxrwx 1 root root     23  5. Jun 10:44 /usr/lib/libcurl-gnutls.so.4 -> libcurl-gnutls.so.4.5.0
520 -rwxr-xr-x 1 root root 530320  5. Jun 10:44 /usr/lib/libcurl-gnutls.so.4.5.0
➜  ~ Tracktion7
Tracktion7: /usr/lib/libcurl-gnutls.so.4: no version information available (required by Tracktion7)
Initialising...
Initialising windows...
Language: German

And the GUI still hangs. As mentioned before, I don't even know if the libcurl version issue is causing this problem.

mikoatkvr · Post by **mikoatkvr** » Sun Jun 16, 2019 10:00 pm

hmm it might not be libcurl as you say. Can you run tracktion through GDB and paste the output here, it might give more insight to what id happening . command :- gdb /usr/bin/Tracktion7 then type the key r followed by enter to run T7 , if you happen to get a segfault type thread apply all backtrace and keep hitting the enter key to go through the treads.

lemonsqueezy · Post by **lemonsqueezy** » Mon Jun 17, 2019 5:03 pm

Sorry, but it doesn't look all too promising. This is the only thing I see:

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➜  ~ gdb /usr/bin/Tracktion7 
GNU gdb (GDB) 8.3
[… copyright and doc boilerblate removed …]

For help, type "help".
Type "apropos word" to search for commands related to "word"...
Reading symbols from /usr/bin/Tracktion7...
(No debugging symbols found in /usr/bin/Tracktion7)
(gdb) r
Starting program: /usr/bin/Tracktion7 
/usr/bin/Tracktion7: /usr/lib/libcurl-gnutls.so.4: no version information available (required by /usr/bin/Tracktion7)
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
[Detaching after fork from child process 27338]
[Detaching after fork from child process 27339]
[New Thread 0x7ffff5ea0700 (LWP 27342)]
[New Thread 0x7ffff569f700 (LWP 27343)]
[New Thread 0x7ffff4e9e700 (LWP 27344)]
[New Thread 0x7fffeffff700 (LWP 27345)]
[New Thread 0x7fffef7fe700 (LWP 27346)]
[New Thread 0x7fffeeffd700 (LWP 27347)]
[New Thread 0x7fffee7fc700 (LWP 27348)]
[New Thread 0x7fffedffb700 (LWP 27349)]
Initialising...
Initialising windows...
Language: German
[New Thread 0x7fffed7fa700 (LWP 27351)]
[New Thread 0x7fffd37fe700 (LWP 27353)]
[New Thread 0x7fffd3fff700 (LWP 27352)]
[New Thread 0x7fffecff9700 (LWP 27350)]
[New Thread 0x7fffd2ffd700 (LWP 27354)]
[New Thread 0x7fffd27fc700 (LWP 27355)]
[Thread 0x7fffd27fc700 (LWP 27355) exited]
[Thread 0x7fffecff9700 (LWP 27350) exited]
[Thread 0x7fffd2ffd700 (LWP 27354) exited]
[Thread 0x7fffed7fa700 (LWP 27351) exited]
[Thread 0x7fffd37fe700 (LWP 27353) exited]
[Thread 0x7fffd3fff700 (LWP 27352) exited]
[New Thread 0x7fffd1ffb700 (LWP 27356)]

The start-up screen an license show with the same problem. When I hit "Alt+F4" in order to close the license window, this is what gdb spits out:

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[Thread 0x7ffff5ea0700 (LWP 27342) exited]
[Thread 0x7ffff569f700 (LWP 27343) exited]
[Thread 0x7ffff4e9e700 (LWP 27344) exited]
[Thread 0x7fffeffff700 (LWP 27345) exited]
[Thread 0x7fffef7fe700 (LWP 27346) exited]
[Thread 0x7fffeeffd700 (LWP 27347) exited]
[Thread 0x7fffee7fc700 (LWP 27348) exited]
[Thread 0x7fffedffb700 (LWP 27349) exited]
Saving..
Closing controllers..
Closing devices..
[Thread 0x7fffd1ffb700 (LWP 27356) exited]
[Inferior 1 (process 27334) exited normally]
(gdb)

fortklang · Post by **fortklang** » Tue Jun 18, 2019 3:33 pm

Some Linux users, including me, had this error message with waveform 9. Maybe the following trick helps?
viewtopic.php?f=22&t=510022&p=7150658&h ... e#p7150658

lemonsqueezy · Post by **lemonsqueezy** » Wed Jun 19, 2019 10:37 pm

Sadly, I'm not getting anywhere with that LD_PRELOAD thingie:

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➜  ~ LD_PRELOAD=/usr/lib/libcurl-gnutls.so.4 /usr/bin/Tracktion7
/usr/bin/Tracktion7: /usr/lib/libcurl-gnutls.so.4: no version information available (required by /usr/bin/Tracktion7)
Initialising...
Initialising windows...
Language: German
Saving..
Closing controllers..
Closing devices..

➜  ~ LD_PRELOAD=/usr/lib/libcurl-gnutls.so.4.5.0 /usr/bin/Tracktion7 
/usr/bin/Tracktion7: /usr/lib/libcurl-gnutls.so.4.5.0: no version information available (required by /usr/bin/Tracktion7)
Initialising...
Initialising windows...
Language: German
Saving..
Closing controllers..
Closing devices..

It's weird though that if I try to preload the ver 4.5.0 of the library, Tracktion suddenly tries to use it instead of the plain version 4.

Am I doing this right?

lemonsqueezy · Post by **lemonsqueezy** » Wed Jun 19, 2019 10:38 pm

Btw thank you for all the help and suggestions. I know you've all got things to do apart from talking some casual through a Tracktion install, so I really appreciate it! Thanks!

mikoatkvr · Post by **mikoatkvr** » Thu Jun 20, 2019 5:56 am

Could this be video driver related? can you paste the output of command : glxinfo | grep -A12 Extended

Kott · Post by **Kott** » Thu Jun 20, 2019 8:35 am

maybe strace -f /usr/bin/Tracktion7 give us some clue
it will be a lot of lines, so better redirect output to some file

mikoatkvr · Post by **mikoatkvr** » Thu Jun 20, 2019 7:52 pm

yes i agree with Kott that strace is also useful for debugging : can you pastebin link ( https://paste.ubuntu.com/ ) the output of command :-
strace -e trace=file -o /tmp/T7strace.txt /usr/bin/Tracktion7

If you are unfamiliar with using pastebin, just copy your text from /tmp/T7strace.txt to the above mentioned site and when you press 'paste' at the bottom of the document , you will be directed to a URL which you copy here.

lemonsqueezy · Post by **lemonsqueezy** » Fri Jun 21, 2019 6:58 pm

Here we go: strace

And glxinfo | grep -A12 Extended:

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Extended renderer info (GLX_MESA_query_renderer):
    Vendor: Intel Open Source Technology Center (0x8086)
    Device: Mesa DRI Intel(R) HD Graphics (Coffeelake 3x8 GT2)  (0x3e98)
    Version: 19.0.6
    Accelerated: yes
    Video memory: 3072MB
    Unified memory: yes
    Preferred profile: core (0x1)
    Max core profile version: 4.5
    Max compat profile version: 3.0
    Max GLES1 profile version: 1.1
    Max GLES[23] profile version: 3.2
OpenGL vendor string: Intel Open Source Technology Center

mikoatkvr · Post by **mikoatkvr** » Fri Jun 21, 2019 7:26 pm

ok a couple of things I have noticed that might be worth looking into.

(1) the mesa driver for your Intel card might need an environment variable set ( I will give you a command below)

(2) I see references to Tracktion4 being used in your config file from strace ( could this be causing problems ? did you have a previous earlier version installed ? )

(3) Is this causing a problem having multiple paths for the same lib ? .... /usr/lib/tls/haswell/x86_64/libcurl-gnutls.so.4

To eliminate the video card driver being the culprit run Tracktion with this command :-

export MESA_GL_VERSION_OVERRIDE=4.1 && /usr/bin/Tracktion7

Tracktion Software

KVR Audio

[Linux] Tracktion7 installs, but hangs during start