KVR Audio

Markus Krause · Post by **Markus Krause** » Mon May 04, 2020 9:15 am

I admit that i made misstakes in the past when the company was still young. I apologize for it and I have learned from it. I fixed and changed things - many of them already years ago.
Since this year the copy protection is a keyfile only or has been completely removed to make sure that older products continue to work for a long time in the future.
I listen to the customers a lot and take feedback seriously. I regularly release big and free updates which can be downloaded here:
https://www.tone2.com/download.html

Best Regards,
Markus Krause

surreal · Post by **surreal** » Mon May 04, 2020 9:21 am

ATS · Post by **ATS** » Mon May 04, 2020 9:25 am

Your free updates really are insanely valuable. Nothing but good things to say about Tone2. I been with yah since beta testing Firebird.

enCiphered · Post by **enCiphered** » Mon May 04, 2020 9:26 am

Absolutely no need to apologize. Show me a person who has never made a mistake. You won´t find anyone, believe me.
You deserve the highest praise and respect for your Icarus 2 approach. I mean, the way you integrated the whole KVR community into the update process.

Gosh · Post by **Gosh** » Mon May 04, 2020 9:33 am

I have never had a problem with my Tone2 products. I contacted support (Troels and Bastian) two or three times and received friendly and helpful answers. So, I have only good things to say about your company, Markus

chk071 · Post by **chk071** » Mon May 04, 2020 9:41 am

No need to apologize. Absolutely none.

SLiC · Post by **SLiC** » Mon May 04, 2020 9:44 am

Gosh wrote: Mon May 04, 2020 9:33 am I have never had a problem with my Tone2 products. I contacted support (Troels and Bastian) two or three times and received friendly and helpful answers. So, I have only good things to say about your company, Markus

+1

dune_rave · Post by **dune_rave** » Mon May 04, 2020 9:58 am

Vortifex · Post by **Vortifex** » Mon May 04, 2020 9:59 am

Markus, there are some developers out there who do have reasons to apologise to their customers, but you are definitely not one of them.

Examigan · Post by **Examigan** » Mon May 04, 2020 10:08 am

Great products and support, no apology needed here!

excuse me please · Post by **excuse me please** » Mon May 04, 2020 10:12 am

"Did you also know that their installers come with hunter-killer side program that searches all through your Program Files, System32, WOW64 and so on, looking for ripped off copies of their products, and when it finds one it dials home and meanwhile kills the synth, etc., it deems unlicensed?"
viewtopic.php?f=1&t=443447

Well, if you'd like to be ruthless then I've plenty of ruthlessness in reserve. Just give me a call if you do want some more

revvy · Post by **revvy** » Mon May 04, 2020 10:15 am

^ C u next Tuesday EMP

EnGee · Post by **EnGee** » Mon May 04, 2020 10:16 am

Examigan wrote: Mon May 04, 2020 10:08 am Great products and support, no apology needed here!

+1

Many years ago I wasn't so thrilled about Tone2, but last few years I really liked the products and support and I completely changed my attitude

I have two synths only though. I have another two on my list and I'm not into modern dance music!! But I'm into old Disco

Anyway, great products and very innovative methods to sound generation! Really from the very few that looking to explore new synthesis

GaryG · Post by **GaryG** » Mon May 04, 2020 10:19 am

@emp: that's a five year year old topic, not sure you can beat them over the head with that unless you have proof it's still the case (sounds not going by Markus' first post...)

chk071 · Post by **chk071** » Mon May 04, 2020 10:21 am

excuse me please wrote: Mon May 04, 2020 10:12 am "Did you also know that their installers come with hunter-killer side program that searches all through your Program Files, System32, WOW64 and so on, looking for ripped off copies of their products, and when it finds one it dials home and meanwhile kills the synth, etc., it deems unlicensed?"
viewtopic.php?f=1&t=443447

Well, if you'd like to be ruthless then I've plenty of ruthlessness in reserve. Just give me a call if you do want some more

The issue I have with that is that more or less every installers search for files, and deletes them in the process, e.g. when updating a previous version.

Is that a "hunter-killer" process then? (What is that anyway? Sounds vicious.

Gotta love such esoteric emotional fabrications.)

Anyway, this is not the place for such discussions I assume. I had a talk with a relative earlier, by the way. About the new age of "vulnerability". And, we agreed that, back in the days, we simply refrained from buying products from a company, if we had some serious issues with them or their products. Nowadays it seems like loads of people are offended if one edge of their iPhone doesn't fit them, though. It's the new age of vulnerability. We're all so hurt, by everyone and everything. Nice times to live in.

I apologize for my mistakes made in the past