Factory NKS (Diva/Zebra/Hive) not appearing in KK on OSX

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Hi, for some reason the factory libraries for Diva, Zebra, and Hive are not appearing in Komplete Kontrol on Mojave - there aren't even entries for the directories in the Preferences -> Library -> Factory window. I've tried reinstalling with the NKS option checked, installing the NKS preview soundset for Hive (Diva's were already installed), rescanning plugins and libraries - nothing has worked. Is there a known workaround for this?

Edit: A fair chunk of the NKS library is on another drive and I'm thinking that's what may be causing this?

Edit 2: Checked the XML and com.native-instruments.u-he-Diva files based on suggestions in Jester McGee's NI forum post, everything seems to be pointing the right way within them. Preview images show up when plugins are manually loaded, /shared/NI Resources directory also checks out.

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It might be best to contact our support so we can help you analyse the situation and find the solution.
Sometimes it's as easy as rebuilding your NI NKS database, we might know more if we get some more details.

https://u-he.com/support/#contact
That QA guy from planet u-he.

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Thanks for the response. It looks like it resolved itself somehow after I updated my arturia plugins, even though I'd rescanned plugins several times prior. Makes no sense but I'm not complaining.

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