[FIXED] Accessibility - Scaling Issue of the 'Save Preset' Pop-up Screen

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[ EDIT ] - I have updated this bug report, to reflect that all the u-he plugins which previously exhibited this Windows scaling issue, have now been resolved, as of the stated updates below. Note, obviously Zebralette3 public beta is still in development and so will undoubtedly also receive the same fix in due course. Thank you u-he for resolving this issue. :D

There is an accessibility issue with many of the newer u-he plugins and updates relating to the scaling of the 'Save preset' pop-up screen.

Several of the newer/more recently updated u-he plugin updates exhibit an scaling bug, which is isolated only to the 'Save Preset' screen (the rest of the plugins' behaviour is unaffected). Wherein, the 'Save Preset' popup screen becomes far too large to fit on the screen at certain Windows OS scaling settings and/or display resolutions.

Which renders the 'Save Preset' screen inaccessible and unusable to users (e.g. they have unreachable text fields and/or buttons), making it either difficult or impossible to name and then save user presets.

All the following tested u-he plugins are either the latest official releases, unless a newer 'public beta' has been made available on KVR forums, in which instances, it is those latest 'beta versions' which were tested instead.

List of the Affected plugins (i.e. the ones with an incorrectly scaled 'Save Preset' screen bug) are...

Zebralette3

Subsequently FIXED plugins:
ColourCopy ~ resolved in the revision 16742 release.
Twangstrom ~ resolved in the revision 16742 release.
MFM2 ~ resolved in the revision 16742 release.
Diva ~ resolved in the revision 16744 beta.
ACE ~ resolved in the revision 16744 beta.
FilterscapeVA ~ resolved in the revision 16744 beta.
Satin ~ resolved in the revision 16744 beta.
FilterscapeVA ~ resolved in the revision 16744 beta.
Filterscape ~ resolved in the revision 16744 beta.
FilterscapeQ6 ~ resolved in the revision 16744 beta.


Save Preset Pop Up too big to fit screen.png


List of the Unaffected plugins (i.e the correctly scaled 'Save Preset' screen, without the bug.) are...

Podolski
Presswerk
Repro-1
Repro-5
TripleCheese
TyrellN6
Zebra2
ZebraHZ
Protoverb
Runciter & all the other Uhbik-* plugins


Previously - Save Preset Pop Up Correct Size to fit screen.jpg

Tested with:
Windows 11 - OS Scaling 300%
u-he Plugins = GUI Scaling 200%
Screen Display = 4k x 2k (3840 x 2160 native)
DAW = FL Studio v2024.1.1.3936 (latest release)
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Last edited by MrJubbly on Fri Oct 18, 2024 10:35 am, edited 1 time in total.

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Just a confirmation that this issue appears to have been resolved, at least for ColourCopy
Twangstrom & MFM2, as of the latest RC2 releases here.

Hopefully, the rest of the affected plugins highlighted in RED above, will also receive that same fix, in due course?

u-he - dialog scaling fixed in 9.10.24 RC2 Updates.jpg

The above image shows the dialog window scaling correctly using the following updates, which fixed the issue.

ColourCopy 1.0.2 RC2 16742 Win updated 2024-10-09
MFM2 2.5.1 RC2 16742 Win updated 2024-10-09
Twangström 1.0.2 RC2 16742 Win updated 2024-10-09

Tested with:
Windows 11 - OS Scaling 300%
u-he Plugins = GUI Scaling 200%
Screen Display = 4k x 2k (3840 x 2160 native)
DAW = FL Studio v2024.1.1.3936 (latest release)
You do not have the required permissions to view the files attached to this post.

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We have uploaded latest builds for the remaining affected plugins (ACE, Bazille, Diva, Hive, Filterscape, Satin).
You can download them (revision 16744) from the latest build archive. Links to the archive are found at the bottom of each product page.

https://u-he.com
That QA guy from planet u-he.

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tasmaniandevil wrote: Wed Oct 16, 2024 11:00 am We have uploaded latest builds for the remaining affected plugins (ACE, Bazille, Diva, Hive, Filterscape, Satin).
You can download them (revision 16744) from the latest build archive. Links to the archive are found at the bottom of each product page.

https://u-he.com
Thank you. Yes, I confirm that the (revision 16744) betas did indeed fix the dialog window scaling issues for all the above-stated plugins.

Much appreciated! :tu:

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