Struggling to get strummer working on AME3

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Hello everyone, I'm pretty new to using AME3 on FL Studio and tried reading through the documentation but I'm really struggling.
On the strummer page I've set the chords correctly and it says that note C3 in piano roll is supposed to be the first sequence, but when I add C3 all it makes is string scratching noise, and not actually playing the strumming pattern I've created. Does anyone have a clue on how to fix this? any help would be highly appreciated

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Some DAWs are offset by an octave, sometimes 2. If it says play C3, try C2 or even C4 and see if it works then. If it does, you know your octave is offset by "X" amount. Also, make sure that Strummer is actually turned on by the toggle switch in the bottom-left corner of the Ample plug-in window.

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