Why does Sony/Purolator have to suck so much ass?

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Just had to share with you folks here. Okay, so my Pioneer CD burners dead - and I like the looks of this Sony UXL800 dual DVD external burner thingy. So I order it off the net no problem. Sony even informed me they shipped it on a Saturday, which surprised me! So I'm waiting for a notice to come in the mailbox to say I have a parcel to pick up at the post office, and no big rush either - this week or next.... So I get a phone message at home yesterday evening that goes to the effect of "ThisiswandaaberjollyhaguscallingfromPurolator... Wehavea undeliverable packageinour*#*(St. branch. Your # is 12345, and must be accompanied with 2piecesofIDwithgovernmentissuedaddress and photo. Our hours are *^$# to *&$^pm. You can reach us at 1888567847439380. Thankyou".... I mean come ON! WTF! :roll: So I play the message back about 14 times to get these #'s as best I could, and call them. This guy answers, and had the best radio DJ voice I ever heard. I explained the situation, and he said 'Well, we're probably missing you apt. # and/or entry code - if you'd like to give it to me, I can enter it in the system and get your packaged delivered this evening... ' Phew, okay - so I give him all that and chuckle to him 'Thanks so much, I'm surprised Sony is so quick to deliver these items...'
And the DJ jumps in "Sony? Oh dear! We might have a bit of a problem then..." Why's that? "Well, we can't change their addresses they give us. You'll have to call Sony's Customer Help Line and get them to change it for you. And they in turn will notify us of those changes. And from there we'll ship the package to you..." But, but, but - Ahhhh f**k! :x

So I look at the e-mail Sony had sent to confirm the shipping, and they got my address fine - minus my entry code. But I mean, how long does it take a driver to look on the board for that? And why does Sony, Yamaha, et al have to use such a joke of a courier company in Canada? For the few extra bucks for them to use UPS or Fed Ex, it would make alot more happier customers in the long run. :roll:

Burns my ass completely for what should be a simple order of a well packed small device I could pick up at my leisure at my local post office - and now all this! Thanks Sony and Purolator! :tantrum:

You don't need grades, just a drivers license to work for Purolater... And apparently one needs even less to hire Purolater as their representitive courier company! :bang:

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