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gundam
gundam
2 April 2019 at 3:56am

"nOw fReE"

really?!?! I hope to get a $50 coupon for the upgrade I paid for version 6.... what a joke of a company....

Mike_Pain
Mike_Pain
2 April 2019 at 1:36pm

Yeah, I hope to get also a coupon!!! It was free once (all Versions before), then you had to upgrade and now it's free again! Interesting product policy. Not really fair for loyal customers...

Mike_Pain
Mike_Pain
2 April 2019 at 8:47pm

I contacted support for a refund and they answered the following:

"There was a charge for Play 6 up until development costs were recouped, and now it has become free. We aren't able to refund your purchase of that upgrade."

So in the future I probably won't support eastwest anymore...

gundam
gundam
3 April 2019 at 1:39am

"ThErE WaS A ChArGe fOr pLaY 6 Up uNtIl dEvElOpMeNt cOsTs wErE ReCoUpEd, AnD NoW It hAs bEcOmE FrEe. We aReN'T AbLe tO ReFuNd yOuR PuRcHaSe oF ThAt uPgRaDe."

What a shit company.

STAY AWAY FROM SOUNDSONLINE PEOPLE!!.

gundam
gundam
3 April 2019 at 1:37am

"ThErE WaS A ChArGe fOr pLaY 6 Up uNtIl dEvElOpMeNt cOsTs wErE ReCoUpEd, AnD NoW It hAs bEcOmE FrEe. We aReN'T AbLe tO ReFuNd yOuR PuRcHaSe oF ThAt uPgRaDe."

What a shit company. I wish I could sell their trash software. Paypal offers you a really long time to open up a case against them. I would honestly check if you can still file a chargeback against them. I will certainly do so.

I feel like a dope supporting some software companies given their devious and backwards policies.

STAY AWAY FROM SOUNDSONLINE PEOPLE!!.

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