SampleTank 4 on the way

VST, AU, AAX, etc. plug-in Virtual Instruments discussion
Mkdaws32@gmail.com
KVRist
44 posts since 11 Jun, 2018

Post Thu Mar 14, 2019 1:27 pm

DrumAddict wrote:
Thu Mar 14, 2019 11:08 am
DarkStar wrote:
Thu Mar 14, 2019 10:27 am
DrumAddict wrote:
Thu Mar 14, 2019 10:02 am
how long it takes until the IK Support responds to their support tickets ?
Generally within 1-2 business days. But you can always Replay to your Ticket asking for a progress report / guidance.
i would like to hear it or answere from other customer , sorry .

1-2 business days i can not believe because its already 4 days and no answere . tbh it is inacceptable .
Always 1-2 days for me, and I’ve contacted support a few times over the past few years.

Bruceferraudi
KVRer
11 posts since 23 Feb, 2019

Re: SampleTank 4 on the way

Post Thu Mar 14, 2019 1:52 pm

mrsugmad wrote:
Wed Mar 13, 2019 7:41 pm
Bruceferraudi wrote:
Wed Mar 13, 2019 10:40 am
Talvin wrote:
Wed Mar 13, 2019 8:12 am
Today I upgraded my PC to 32 GB hoping the crashes would disappear. As a test I tried loading Red Strat Full and then Black LP Full.
In standalone I had an instant crash, in Studio One 4 Black LP played no sounds.
In defense of IkMultimedia I can say that the support was really responsive and they are working on a fix. Right now it's best to avoid a combination of the sounds which cause problems.
What sounds cause crashes in Studio One?

I'm still very concerned and will probably return my USB copy before I open/install it bc I have a modest system compared to many who have posted on here and so I'm sure my system would crash even quicker and easier and I don't want to spend money upgrading my system for another year, not to mention I'm about maxed on hard drive space. I also despise troubleshooting music software and I've been doing it for about 15 years and I just don't have the time and energy for that kinda unpaid stress anymore. The last install process with Sampletank 3 was incredibly stressful and time consuming.

Studio One 2.7
Windows 10
I7-3630 quad mobile 2.4
8gb ram
1 tb7200rpm hybrid
128gb SSD
==============================================================

Your version of Studio One is over 4 years old. Perhaps a upgrade is in order?
Thanks for the suggestion but I don't need or want an upgrade-it already does far more than I'd ever have use for and I'd much rather spend my cash elsewhere. Not to mention all my other VSTs work flawlessly. I'd consider upgrading to 12-16gb ram but again would rather not bc I'd just assume replace the entire computer in a year or two.

bill45
KVRAF
2347 posts since 15 Jun, 2006

Re: SampleTank 4 on the way

Post Thu Mar 14, 2019 2:12 pm

Ok, their first suggestion did not work.So now I have to download
Team builder software which will allow them to look into my computer
remotely.Don't even know my id or password Wow!!

User avatar
Burillo
KVRAF
3223 posts since 15 Nov, 2006 from Hell

Re: SampleTank 4 on the way

Post Thu Mar 14, 2019 2:50 pm

bill45 wrote:
Thu Mar 14, 2019 2:12 pm
Ok, their first suggestion did not work.So now I have to download
Team builder software which will allow them to look into my computer
remotely.Don't even know my id or password Wow!!
you must have meant TeamViewer. if you're worried about remote access, then TeamViewer is perfectly safe and very easy to use. you have to run it, and it will tell you your ID and the password that you're supposed to tell to support. just leave it running and they'll take care of the rest. just don't be an idiot and throw your hands up in the air screaming "i don't know how to do that".
From Russia with love

bill45
KVRAF
2347 posts since 15 Jun, 2006

Re: SampleTank 4 on the way

Post Thu Mar 14, 2019 2:58 pm

Team viewer sorry.My ik user name and password

bill45
KVRAF
2347 posts since 15 Jun, 2006

Re: SampleTank 4 on the way

Post Thu Mar 14, 2019 3:00 pm

Not being an idiot.I think i'm being patient.

bill45
KVRAF
2347 posts since 15 Jun, 2006

Re: SampleTank 4 on the way

Post Thu Mar 14, 2019 8:55 pm

Has anyone else has problems with Sampletank 4 max upgrade on windows 7 ?
Could sampletank 3 be causing issues with sampletank 4.American acoustic shows up in sampltank 3
But it will not load.

ShawnMH
KVRist
76 posts since 3 Jun, 2016

Re: SampleTank 4 on the way

Post Thu Mar 14, 2019 9:51 pm

bill45 wrote:
Thu Mar 14, 2019 8:55 pm
Has anyone else has problems with Sampletank 4 max upgrade on windows 7 ?
Could sampletank 3 be causing issues with sampletank 4.American acoustic shows up in sampltank 3
But it will not load.
American Acoustic was originally for ST3. As long as you have MAX, it should work fine in both ST3 and ST4.

It should be installed in the ST3 file/folder path.

If you somehow happened to buy the upgrade (cheaper) version MAX by mistake, then it (and other instruments) might not be authorized.

The upgrade to ST4 MAX (I think) required one to previously own ST3 Max. This is how I bought the upgrade.

User avatar
Burillo
KVRAF
3223 posts since 15 Nov, 2006 from Hell

Re: SampleTank 4 on the way

Post Fri Mar 15, 2019 2:26 am

nope, upgrade to MAX is really a cross-grade, not an upgrade. you didn't even need to own SampleTank 3 or 2 to qualify.
From Russia with love

zzz00m
KVRAF
1719 posts since 17 Sep, 2016

Re: SampleTank 4 on the way

Post Fri Mar 15, 2019 5:56 am

ShawnMH wrote:
Thu Mar 14, 2019 9:51 pm

The upgrade to ST4 MAX (I think) required one to previously own ST3 Max. This is how I bought the upgrade.
I only had the standard ST3, and bought ST4 MAX for the crossgrade price, which I believe anyone with a registered IK product over $99+ is eligible for.

So now in addition to all of the new ST4 MAX goodies, I have everything from ST3 MAX available in my ST4 downloads list. :D
Last edited by zzz00m on Sat Mar 16, 2019 6:08 am, edited 1 time in total.
Windows 10; with instruments from Ableton, AIR, Ample Sound, AAS, Cakewalk, IK Multimedia, iZotope, KV331, NI, PreSonus, Seaweed Audio, SONiVOX, TAL, Tracktion, u-he, Way Out Ware, XLN, others...

SLiC
KVRAF
3276 posts since 2 Dec, 2004 from North Wales

Re: SampleTank 4 on the way

Post Fri Mar 15, 2019 7:42 am

zzz00m wrote:
Fri Mar 15, 2019 5:56 am
ShawnMH wrote:
Thu Mar 14, 2019 9:51 pm

The upgrade to ST4 MAX (I think) required one to previously own ST3 Max. This is how I bought the upgrade.
I only had the standard ST3, and bought ST4 MAX for the crossgrade price, which I believe anyone with a registered IK product over $99+ is eligible for.

So now in addition to all of the new ST4 MAX goodies, I have everything from ST3 MAX available in my downloads. :D
This - I was complaining about the amount of downloading I had to do even though I bought the USB version then realised I didn't even know I was going to get all that ST3 MAX stuff so I STFU :ud:

Almost 40 separate downloads and installs (including the piano) in addition to what was on the USB!

That's a lot of stuff!
i7 Win 10 + Surface, BWS, StudioOne 4, X32 Desk. Rubicon R8s, DM12, P8, Virus TI, Syst1m, 500hp Eurorack, Elektron A4, RYTM, OT, Heat, Digitone, MPC Live, OP-Z, Mother+DFAM, Drums, Guitars, Basses and Amps

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dandezebra
KVRian
1040 posts since 21 Dec, 2013 from USA

Re: SampleTank 4 on the way

Post Fri Mar 15, 2019 7:45 am

Is there a complete list of what must be downloaded if you got the USB version?

Peter mentioned the Additional Pianos but it sounds like there might be more.

User avatar
TD75
KVRer
8 posts since 30 Apr, 2015

Re: SampleTank 4 on the way

Post Fri Mar 15, 2019 7:47 am

ShawnMH wrote:
Sat Mar 09, 2019 6:43 pm
Can anybody tell me what parts are in the ST4 Multi: Grooves/Light Cheese.st4m?

It is crash-poofing on me, so I am assuming one or more instruments may be corrupt for me.

EDITS:
and now... ST4 Multi: Grooves/Noises.st4m, Perpetua.st4m, Ritmi.st4m, Technicality.st4m

and...ST4 Multi: Motion/Animas.st4m, Bacterium.st4m

also...ST4 Multi: Pads/Nagging.st4m

Singles:
ST4 Arpeggio/Climax Groove, Noisy FM, White Sequence

ST4 Synth FX/White Noise Analog 4s.st4i
I can confirm that these are also crashing for me as well. Seems like there are some corrupt files/presets.

SLiC
KVRAF
3276 posts since 2 Dec, 2004 from North Wales

Re: SampleTank 4 on the way

Post Fri Mar 15, 2019 7:50 am

dandezebra wrote:
Fri Mar 15, 2019 7:45 am
Is there a complete list of what must be downloaded if you got the USB version?

Peter mentioned the Additional Pianos but it sounds like there might be more.
The software tells you- if the pack/picture (under single instrument) has an arrow on top you need to download it, if its a padlock on top you need to buy it, if its neither its installed! You can select to hide packs you don't have a licence for (top) and that makes it easier to see- :tu:
i7 Win 10 + Surface, BWS, StudioOne 4, X32 Desk. Rubicon R8s, DM12, P8, Virus TI, Syst1m, 500hp Eurorack, Elektron A4, RYTM, OT, Heat, Digitone, MPC Live, OP-Z, Mother+DFAM, Drums, Guitars, Basses and Amps

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SJ_Digriz
KVRAF
5908 posts since 5 Jul, 2001 from Just about .... there

Re: SampleTank 4 on the way

Post Fri Mar 15, 2019 7:55 am

We need to be able to individually hide packs from both the select list and have those selections reflect in the search results. I don't need to see the SE or limited versions of libraries.
If you have to ask, you can't afford the answer

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