sbangs_air wrote:Hello, Air plugins started life out as AAX exclusives as we have moved into a range of other platforms we have had to do allot of work. Please rest assured this is a priority for us and we are working hard to adjust this for all our plugins. In a relatively short amount of time we have achieved quite allot but are committed to constant improvement.
Well honestly I'm not very impressed. It might be that it's an extensive process to move from one type of plugin to another one but when you are offering your plugins to customers using the VST-standard then you have an obligation to make them compatible.
I could understand if you specifically had stated that the plugins are NOT compatible with high resolution screens. Then people could have decided if this was something they could live with. Or you could have offered them in a beta state for free until this problem is solved.
You didn't. The plugins are stated as compatible as VST with Windows. People have paid for the plugins but they can't use them. I could have purchased a plugin only for OSX with the same result which is not functional.
If this is such a substantial task why don't you hire another programmer that can take care of bugs like this?
When having the time to develop new plugins I find the explanation that you "have had to do allot of work" a bad excuse.
And I don't even believe that this problem can't be solved fairly easily if there was a commitment to it.
Last edited by Hans25 on Wed Sep 09, 2015 2:24 pm, edited 1 time in total.