Muse Research

RML1960 · Post by **RML1960** » Sun Mar 11, 2007 2:22 pm

why not follow the linux model and open the source code for making the vst's receptor compatible?

inasense7 · Post by **inasense7** » Sun Mar 11, 2007 7:11 pm

I am also ready to dump my receptor. I sent mine out to get updated for the faster processor and bigger hard drive , but it is getting alittle fustrating waiting for instrument updates. I am running most of my AUs off my Mac. One of the reasons I purchased the receptor was : I purchased a Mac G5 Quad and wanted to take some of my PC plug-ins with me. For example I have been waiting approximatley 6 months for Muse Research to come out with a solution to get Terra Tec Komplexer to work on the Receptor. I spoke to Rick Escobar numerous times and he stated "The Komplete 4 update should fix alot of these problems." When I spoke to Rick he always seemed sincere and stated that they were working on it. In April Terre Tec is releasing a Mac Au version of Komplexer. This solves my problem.

mrmost · Post by **mrmost** » Mon Mar 12, 2007 4:14 pm

From a Muse Research employee,

jespero wrote: I like to use stylus rmx 1.5.1 and have wait
for the up date since I got it (7 month ago)
The last update is from: 8 nov 2005.
every time I got the answer: WE ARE WORKING ON IT !!

I am a komplete 2 user and have B4II,pro53,fm7,absynth3,kontakt2,kompakt and
battery 2 on my receptor.
I upgrade to komplete 4 so I could get elektrik piano and acustic piano and the other NI komplete upgrades and again : WE ARE WORKING ON IT !!

We feel strongly that the way to reduce the installer bottleneck will be to run Windows installers directly on Receptor. That's coming up in our next release --- yes, I understand that's the same as "WE ARE WORKING ON IT". But we will be in beta on that in a few weeks.

The plan is to open plugin installation up so the community can share their experiences and they won't have to wait for us. I am sure that Stylus RMX 1.5 will be at the top of that list.

jespero wrote: I really need a elpiano so I look at plugorama and found LL3 (receptorized).
I buy it do the crossgrade (300 dollar).
then install it and WHAT!! IT WILL NOT PLAY AFTER I TURN THE RECEPTOR ON AGAIN????
iTS THE SAME WITH LL2.
Last update 10 may 2006.

We found the LL bug and it will be fixed in the next update. It took many days to figure out the pattern --- and then a few to fix it. It turns out to turn on/off in 35 minute cycles (which just happens to be a 32 byte int's worth of microseconds). An embarrassing mistake on my part, having worked on midi/audio software for many many years now!

Bottom line is that, yes, we are a small (but growing) company. We have tried to stay focused on the most requested plugins and most problematic features. We get that compatibility is a big problem for customers and have a plan to deal with it.

And finally we are music makers ourselves and really appreciate that you guys are out their making music with Receptor and bearing with the product.

-- mrmost

thesoundsmith · Post by **thesoundsmith** » Mon Mar 12, 2007 4:33 pm

Ah, mrmost - the LL2/LL3 bug was not in the plug implementation, but in the OS? Is that what you are saying? So there's no way for me to wheedle the patch out of you guys before my Sunday gig?

oh well, the idea of a REAL installer ion Receptor, so ANYTHING will install (or at least a much larger set of choices) is absolutely fantasitc! And that's got to be a very interesting coding challege as well. Good luck, and I hope it is released soon, but NOT TILL IT'S READY! (In other words, as much as I am screaming for the update, make it work right before you release it, ignore my screams...)

jespero · Post by **jespero** » Mon Mar 12, 2007 8:52 pm

Hi mrmost

Thanks for your reply.

It's realy nice to know what is going on, in the company.

It makes live alot easier, and you don't get fustrated as I was the other day.

It's sounds great what we can expect from our receptor's in the future (hopefully soon).

Jesper

I live in Denmark so sorry for my english.It's difficult for me to explain my self precisely.
I have no intensions to harm muse at all, I see my self as a loyal customer and I like my receptor
very much and this forum to.
Alot has been said so let's be positive about the future.

Watto · Post by **Watto** » Mon Mar 12, 2007 11:25 pm

mrmost wrote:From a Muse Research employee,

mrmost wrote:We feel strongly that the way to reduce the installer bottleneck will be to run Windows installers directly on Receptor. That's coming up in our next release --- yes, I understand that's the same as "WE ARE WORKING ON IT". But we will be in beta on that in a few weeks.

The plan is to open plugin installation up so the community can share their experiences and they won't have to wait for us. I am sure that Stylus RMX 1.5 will be at the top of that list.

Mate, thank you very much for talking to us - from my point of view, I'd rather hear that something's happening, than not hear anything at all, regardless of time frame.

What you've described sounds very exciting! Please pass on our best wishes to the rest of the Muse boys, and let them know that we're actually nice people - we just get frustrated when we feel like we're getting shut out

Cheers!

Watto

ksiragusa · Post by **ksiragusa** » Tue Mar 13, 2007 11:56 am

Yes, thanks for the update.

Please do keep us informed as it does feel good to know that there is progress. I can't wait to use this box to it's full potential.

Kim

adj · Post by **adj** » Tue Mar 13, 2007 2:01 pm

ksiragusa wrote:Yes, thanks for the update.
Please do keep us informed as it does feel good to know that there is progress. I can't wait to use this box to it's full potential.

Kim

+1

Good post mrmost -- ta for that

fishermusic · Post by **fishermusic** » Wed Mar 14, 2007 4:53 am

I used mine a bit at first....did some live TV stuff. But in the studio it's just too buggy and a kind of a difficult little unit to get into to. so it's been sitting in a rack case...off.

BTW - Running 4 GS3 VisionDAW systems and 3 Macs (Mac Pro, G5 and mini) all networked (midi over lan and VNC for monitors) so it's not like I unable to build a complicated system.

I think receptor was a great idea, but being 1-3 years behind some plugins initial release (realguitar for example) has really killed my and other composers I work with interest in these units.

Just my two cents.

ADino · Post by **ADino** » Thu Mar 29, 2007 3:45 pm

Hey all, I dont post a lot, try to check in here once inawhile, as I havent purchased a Receptor, but have been on the fence for quite some time..it is a wonderful idea, seems like there are still a lot of problems though, which puts me off from getting one. I keep hoping these issues can be resolved, as I could use a functioning all the time, do what I need it to do unit such as this. I feel for the guy who started this thread, as I couldnt afford to spend +2G's on a unit and have it sit on a shelf unused. I read on other forums that there are guys who get it to work ok, depending of course what they are using it for. I will keep checking, as I would truly love to gig using Ivory, Scarbee n some Atmo, then bop into my studio n plug the Recptr into me Mac..trouble free of course.
This is in no way a dig at Muse, as mentioned, its a great idea, n soon as they get this thing working as smooth as my Rolands, I'll get 1. Sooner rather than later hopefully.

elmokeys · Post by **elmokeys** » Tue Apr 10, 2007 5:30 am

I won't bother all of you with all the details although if I don't get my Muse working properly tomorrow, I may post the last two letters I sent to Muse.

First the good news: The people at tech support, especially a guy named Torin, will go out of their way to be polite, friendly and will spend a great deal of time to work through a problem. Torin is articulate, empathetic and patient and the rest of the staff there is nice too. In addition, a letter I sent complaining about the problems I was having using the Garritan Personal Orchestra were dealt with the very next day. I got prompt attention, a phone call and what seemed to be a genuine attempt to work me through the mess. I have to say that the staff's intentions seem genuine.

Now, the bad news. Even with their help,after two phone calls and a lot of time spent not making music, not spending time with my family and not tending to my very sick wife, I still can't use Garritan PO, Why? I am not sure that I know. I know that it takes at most ten minutes (at most) to install the program on my PC. The problems I had with registering Pro-53 and then buying the cross platform license and using the I-Lok (where did they dig up that idea?) were just part of the steep and wasteful learning curve that goes with owning a module so convoluted that it is downright frightening.

I have owned equipment for 35 years, including instruments by Korg, Yamaha, Kurzweil, Roland, Novation, Alesis, Moog, Arp - well, you get the idea. I have worked with and easily installed many computer programs including the ones that baffle my Receptor. Yes, hardware is much, much more straightforward and reliable (don't tell me it isn't...in all that time I have had only three keyboards that have crashed - my receptor crashes virtually every time I use it!)but working with a PC, as flawed as it is and as buggy as it can be at times, is a picnic on a sweet June day compared to the Receptor. The limitations on the programs one can use in the Receptor, the problems with installation, and the crashes have been depressing and frustrating.

The concept is great, it looks good on paper (in ads) and some may have more luck than I have, but can anyone say that this is the best, most reliable gear that they have ever purchased or that it comes highly recommended by you?

I will give it one more chance, maybe even two or three, but I have this hunch that Ebay awaits me and that I will take a financial beating and that my investment (including the 2GB of RAM I installed)of time is going to be wasted...

oh well...I pray that is not the case.

uncaduncad · Post by **uncaduncad** » Tue Apr 10, 2007 7:00 pm

That's awesome!

flattop · Post by **flattop** » Wed Apr 11, 2007 3:33 am

Yes, I believe there hs been mention of Muse attempting to do a global interface for authorization. Every company has to do it *their way* and makes the issue of Receptorizing individual plugins difficult.

Where Muse has dropped the ball is communicating this to their user base, if true or not. As a business owner, not communicating to customers is like pronouncing a death sentence. It is better to communicate bad news than to ignore the issue.

#3 from the list probably has a fair amount of bearing in this arena also. Muse has spent a lot of effort and resources with their alignment with EastWest.

It is a shame since the platform has so many possibilities. I spend my time finding free VST's or inexpensive ones to fulfill needs. If you need a poly analog synth VST, try the Memorymoon. $25. Great VST for the money.

Wes Taggart
Analogics
http://www.analogics.org/

Lagrange · Post by **Lagrange** » Wed Apr 11, 2007 4:20 am

Wow this is interesting stuff as I've been shopping around for a Receptor unit for the old rig.. One of my main concerns is compatibility.. After reading this I'm considering just building a custom XP box or maybe going with a dedicated rack mount PC daw.. Anyhow I hope MUSE works out the kinks in a timely fashion for those of us that have DEADLINES and all..

Good luck for those that dropped coin already..

L

tripjack · Post by **tripjack** » Wed Apr 11, 2007 4:57 pm

"The concept is great, it looks good on paper (in ads) and some may have more luck than I have, but can anyone say that this is the best, most reliable gear that they have ever purchased or that it comes highly recommended by you? "

Most reliable? Not necessarily as it does crash on occasion, but just about as often as my Giga PC does. Highly Recommended? Absolutely. I'm kinda stumped by all the problems people seem to be having, my little used Rev.B that I got on ebay has been a champ, and paid for itself pretty quickly as I can charge cartage fees for bringing to the sessions I do at other studios. In my own studio, I have it hooked up with ADAT output and have seperate digital stero output pairs for Ivory, BFD, B4 and whatever else I want to use, or I've also set it up with just BFD using individual outs for more flexibility with drum mixing etc. My only complaint would be the power of the unit, but as I said mine's a rev.B and the Pro versions are supposed to have more juice than these old models. Maybe I just got lucky and I don't own any of the problem VSTs, but my Receptor experience has been top notch all around.

Muse Research

KVR Audio

Help Muse, I'm beginning to lose my faith ....