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Looks like it was all about the email address. I changed it from my free online email address and it worked very easily. In fact, it took less than 10 minutes to purchase and get my codes. Thanks Hans and Urs for your help. :D

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Well, all those advices about Visa when using PayPal or having a paid adress didn't work for me in the past, because I do have a paid email adress plus my PayPal was setup with Visa. But nevermind, I got all my u-he toys. I just had to use Credit Card as an payment option. Still I think Share*it sucks. Too many issues to get what you want...

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bM3w wrote:Too many issues to get what you want...
Yeah, hmmm... maybe...

We're thinking of setting up our own store (we = wife, friends and me). It's supposed to be not that hard, technically, and we could integrate some more services. The biggest showstopper for that is all the legal shit that goes with it. I got a nice lawyer and all, but working out proper mustard incl. tax/vat laws is really not anything I currently wanna go through. Maybe next year though...

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Yeah, I can fully see this. When running a relatively small business like you do why wanna deal with all that crap?! However having your own store would probably be the best from a customers point of view. Or maybe just changing services. Aren't there others than Share*it? I'd be seriously concerned when I read about just these couple of complaints in this thread. Who knows how many possible customers you lost, just because they gave up on Share*it?! I did just recently. It was a 15 Euro software only, but I ran into my usual problems with Share*it, so I gave up on buying this product. Too much hassle.

Cheers,
bM3w

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Urs

The problem I see is dependence on Share*it. If there were two different methods to purchase -- paypal or some other service in addition to Share*it -- that would probably sufficient.

i wouldn't bother with the direct sales unless there is significant volume. Like if your collective of stores is pushing hundreds of orders a day. Or you are otherwise unable to accommodate non-shareit customers.

I'm speaking both as a person who hates share*it, and a person who used to develop ecommerce applications.

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I dunno, it's perfectly possible to set up your own online store with CC card processing - I've done it for a small company (here in the UK) and the costs were pretty reasonable.

Obviously, it depends on the providers and you sales figures etc, but the biggest cost was upgrading the bank account to merchant status (to be able to acess direct internet transactions). Once that was done, we paid small monthly figure, and transaction charges + plus a percentage of the sale on all sales to the payment provider, and they handled all the actual transactions and stuff via a whole bunch of gateway API's etc. Worked great, and we could do whatever we wanted on the front end and the rear end of the transaction, with the secure payment page hosted by them (but branded the same as your site for a seamless presentation).

I think it's totally worth it, assuming the costs work out. Obviously, the more/higher value sales you do, you can get different packages with lower the transaction charges.

Worth checking out, anyway...
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...i didn't mean to imply I was against the online store idea. just that that is a big step and setting up an alternate paying method is a simple step.

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Nonplus wrote:...i didn't mean to imply I was against the online store idea. just that that is a big step and setting up an alternate paying method is a simple step.
It seems like that... but ShareIt does virtually all accounting for me. I just add 12 figures a year, send it to my tax advisor and I'm done on the input side. For what I can see, an approach like PayPal isn't as easily processed...

I don't know yet... will make up my mind somewhen after Summer vacation which starts in 14 days.

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Urs:

paypal is just an easy way for you to collect fees and promotes some level of confidence. It's reasonable, pragmantic to be wary of giving CC info to anyone online.

beej:
yeah - i used to code those gateway APIs you speak of ;-)

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