Never received a download license
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- KVRer
- 1 posts since 1 Oct, 2010
I purchased the Sylenth1, three days ago and still have not received a download license. i emailed customer support 3 times and have never received any response. I was emailed a paypal receipt immediately and the money was taken from my account, so i'm not sure what the problem is. anybody else experience this.
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- KVRAF
- 9957 posts since 15 Sep, 2005 from East Coast of the USA
Are you sure it didn't go into a Spam or Junk folder?dtveith wrote:I purchased the Sylenth1, three days ago and still have not received a download license. i emailed customer support 3 times and have never received any response. I was emailed a paypal receipt immediately and the money was taken from my account, so i'm not sure what the problem is. anybody else experience this.
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- KVRian
- 1330 posts since 25 Sep, 2006
Hi, I've sent you several emails but it seems they get blocked by your mail server. Please let me know another email address we can use and I'll make sure you receive your license right away.dtveith wrote:I purchased the Sylenth1, three days ago and still have not received a download license. i emailed customer support 3 times and have never received any response. I was emailed a paypal receipt immediately and the money was taken from my account, so i'm not sure what the problem is. anybody else experience this.
