DIVA known issues

Official support for: u-he.com
Post Reply New Topic
RELATED
PRODUCTS

Post

I have a problem with missing notes too and there are different cases. I made a new bass sound starting from scratch (no previously loaded presets) and played some short notes. The following things happen randomly (reloading the project every time):

- Some notes are silent
- Cubase crashes or freezes
- When playing notes with Diva other plug-ins go silent. Removing Diva after
that results in freezing for a few seconds.

I'm on Win 7 SP1 (64 bit), Cubase 6.0.5 (32 bit), Diva 1.0.1

Cheers,
Andreas

Post

Beachboy wrote: - Cubase crashes or freezes
That's nothing new, right ;)

Post

That's nothing new, right
That's right, but after so many years I still don't get used to it :hihi:

Post

Notes sometimes not sounding I can fix by loading my project in Ableton Live then reloading it.

I have a new problem though. If I have five instances of Diva in Ableton Live 8 it works fine but if I reload the project a day later I get only crackle when I look at each Diva Gui sometimes the midi light is on as if Im holding down a note in all of them when I am not touching anything. Abletons CPU meter stays locked at 24% and then I get a loud continuous tone it takes a very long time for it to respond then I get the fatal error audio engine is not responding then crash.

I can fix it by deleting two Diva instances. Then putting them back in.

Post

ford442 wrote:i just loaded my project with 6 divas (1.01) and one of the instances was silent until i reloaded my project (Cubase 6)
Sounds very similar to the Cubase 6 bug I've noticed sometimes. Next time maybe check the Scope, on one of the silent instances, and see if you get the same as this when you try to play it? (about 10 posts down from the top of the page)

http://www.kvraudio.com/forum/viewtopic ... start=2760

Post

Not sure if this is a problem with Logic or Diva, so here goes.

I recently recorded an instance with Diva in Logic. The first three notes have the same cut off rate on the filter and the last of the four notes I played has the rate increased via the pitch wheel. When I option drag or copy the region, all the notes in the copied regions play at the faster rate. Not exactly sure what to do about it.

Post

This appears to be a Logic problem as I tried it with both Zebra and Alchemy and the problem persists.

Post

CPCompany wrote:This appears to be a Logic problem as I tried it with both Zebra and Alchemy and the problem persists.
Does it happen with a non-uhe 3rd party plugin?

Post

Don't know if this has been reported but Diva v517 sometimes causes problems in Studio one 2.
Cpu spikes, loud clicks when switching presets, some strange noises, silent notes, problems with multiple instances and even had a crash.
All my other plugins are working normal...windows 7 32bit.

Post

Hi Urs and Clemens,

is there any progress in the silent notes and seconds of freezing Cubase problem?
Would be nice to have a fix for it (Win7 64 bit, Cubase 6.0.5 32 bit, Diva's latest build)

Thanks,
Andreas

Post

There is no patch coming for the silent sometimes crackle Diva bugs I've been told by U-HE support that it is my DAW not DIVA even though this problem only happens with Diva. They have fast support though it just has bugs that are random and hard to recreate for the support team to look into. I
sent them two Live 8 projects and they worked perfect at their end they also work perfect at my end for a few days in a row then they go silent again or patches with crackle.

Post

@Kaboom75 Running Live 8.2.8 here and a Win HP7 machine running Diva's latest public revision. What is the issue? I'll test it here if I can. Any particular patch?

Post

@Kaboom, if we couldn't recreate the problem, maybe it's an accidental MIDI learn? Try deleting this file:

Vstplugins/Diva.data/Support/com.u-he.Diva.midimap.txt

Otherwise, it's entirely possible that it's a host or driver issue. Once Diva stunns the host/driver by a long delay, it may just, well, stunn the driver. In that case we can't do anything.

However, we're looking into all sorts of possibilities, including a complete stall/freeze in the filters. Which should never happen, and hasn't happenend for us.

Also, you said that the MIDI Led froze. If that happens, can you still turn a knob?

Cheers,

;) Urs

Post

deleted Vstplugins/Diva.data/Support/com.u-he.Diva.midimap.txt

Still got problems.

Two out of four divas silent but the silent Diva's midi light comes on when I hold a key.

Sometimes when I Load it after deleting Vstplugins/Diva.data/Support/com.u-he.Diva.midimap.txt

One or more Divas has no sound but the midi activity light is on even though holding no keys but Diva's knobs can be turned.

If I make a new project with around four Divas I can jam all day no problem but if I save it and open it later on in the day or the next day sometimes I get the silent divas problem.

If I keep reloading the project over and over sometimes it loads and works perfect.

Thanks for the help I will send in the problem to Ableton support see what they say. I have never had this problem with Zebra or Ace which is why I thaught it was a bug in Diva.


Ableton Live 8.2.8
Windows 7 64bit
Diva 517
Midi Controller Novation 61SL MKII Automap 4


CPU Core i7 3.8ghz
RAM 6GB Corsair Dominator Ram
GPU nvidia GTX 260
Sound Card Creative X-Fi Titanium

Post

Kaboom75 wrote:If I keep reloading the project over and over sometimes it loads and works perfect.
I have the exakt same problem as Kaboom75. It happens in Windows 7 (64 bit) and Windows XP each time with Cubase 6.0.5. It's random if Cubase freezes, the notes are silent or everything is fine. Yesterday I exported a song where Diva played correctly but when the export bar reaches the point where the first notes of Diva were, Cubase stopped working completely.

Post Reply

Return to “u-he”