u-he

GruvSyco · Post by **GruvSyco** » Sun Mar 30, 2014 4:23 pm

AstralExistence wrote:
GruvSyco wrote:Op should have tried the demo first, it sounds like.

I'd give him his refund and a few links to some other devs products like that 1 or, je n'est ce quoi, that other. It seems knee jerk reactions are more common place with them. But, I suppose, I can be a dick sometimes.
i can be a jerk online sometimes too. but in actual life im a very kind and good person who always makes sure he does the right thing. that's very important to me. and if i make a mistake in life i do my best to fix it.

I was being a bit passive aggressive towards a couple other devs in that reply... I really should have coffee before posting in the morning.

Urs and team U-he have some of the best customer support out there. Generally speaking, if you haven't heard from them rather immediately, there's generally a good reason like... it's the weekend. That said, it does appear some of them guys do read the forums during non-business hours too.

murnau · Post by **murnau** » Sun Mar 30, 2014 4:43 pm

everybody make a mistake sometimes, we are all humans. as you apologize and dont lie make you really a fine person in my eyes and as urs said all is good you dont worry! you did the only right thing!

AstralExistence · Post by **AstralExistence** » Sun Mar 30, 2014 5:02 pm

Urs wrote: Rob will be back in the office tomorrow and wade through the support emails that arrived since Friday night.

urs, please tell rob i apologize to him too.

Urs · Post by **Urs** » Sun Mar 30, 2014 5:02 pm

GruvSyco wrote:it's the weekend.

This

Urs · Post by **Urs** » Sun Mar 30, 2014 5:05 pm

AstralExistence wrote:
Urs wrote: Rob will be back in the office tomorrow and wade through the support emails that arrived since Friday night.
urs, please tell rob i apologize to him too.

Don't worry, really. I think Rob spent the whole weekend with his new guitar, and I haven't seen anything here that would throw him (or me fwiw)

AstralExistence · Post by **AstralExistence** » Sun Mar 30, 2014 5:07 pm

Urs wrote:
GruvSyco wrote:it's the weekend.
This

that it is

AstralExistence · Post by **AstralExistence** » Sun Mar 30, 2014 5:10 pm

Urs wrote:
AstralExistence wrote:
Urs wrote: Rob will be back in the office tomorrow and wade through the support emails that arrived since Friday night.
urs, please tell rob i apologize to him too.
Don't worry, really. I think Rob spent the whole weekend with his new guitar, and I haven't seen anything here that would throw him (or me fwiw)

ok

zeusweiler · Post by **zeusweiler** » Sun Mar 30, 2014 9:01 pm

i'm in the other boat, after buying DIVA a month ago i realised after demo'ing zebra 2 that for my particular needs i think i also bought the wrong synth out the 2, i am currently lusting after zebra but funds are tight. so if URS would allow it i would easily swap my DIVA licence for your zebra 2 in a heartbeat OP, however i don't want to incur any fees, but if it solves a problem and its allowed straight swap?

either way both synths are very quite special, i wish i could afford to hold on to diva and buy zebra 2 but at the moment this is not possible.

zvenx · Post by **zvenx** » Sun Mar 30, 2014 9:32 pm

isn't there a clear no transfer in nine months rule for all u-he software?

rsp

zeusweiler · Post by **zeusweiler** » Sun Mar 30, 2014 9:41 pm

I think I have to hold on to DIVA for 9 months but was thinking I could help resolve this situation for the op, I will save for zebra 2 anyways and it's no bad thing if I have to hold on to DIVA
I've heard you can pay a small fee to top up the remaining months to transfer quicker but since I have only had it just over a month I have no interest in doing that

murnau · Post by **murnau** » Sun Mar 30, 2014 9:44 pm

zvenx wrote:isn't there a clear no transfer in nine months rule for all u-he software?

rsp

really? ..what was this thread all about again?

AstralExistence · Post by **AstralExistence** » Mon Mar 31, 2014 12:39 am

zeusweiler wrote:i'm in the other boat, after buying DIVA a month ago i realised after demo'ing zebra 2 that for my particular needs i think i also bought the wrong synth out the 2, i am currently lusting after zebra but funds are tight. so if URS would allow it i would easily swap my DIVA licence for your zebra 2 in a heartbeat OP, however i don't want to incur any fees, but if it solves a problem and its allowed straight swap?

either way both synths are very quite special, i wish i could afford to hold on to diva and buy zebra 2 but at the moment this is not possible.

that would be great if we could do that. i would trade with you in a heartbeat. my boat was i bought zebra over diva because at the time i had a very old pc and diva was not an option. im not saying zebra isn't an incredible synth but to me, and the kind of music i make like you, diva would fit much better. sure, i wont 'lose' if i have zebra instead of diva i mean we are talking zebra here but i just much prefer the sound of diva as you prefer the sound of zebra.

david.beholder · Post by **david.beholder** » Tue Apr 01, 2014 11:10 pm

Is this topic full of thin, like sine wave with no distortion, trolling?

u-he

KVR Audio

i made a mistake.