See Peter this is precisely one of the things i mentioned here :http://www.kvraudio.com/forum/viewtopic ... 3#p6468513Peter - IK Multimedia wrote:The 20% off is by using a coupon code and per the promotion page at http://www.ikmultimedia.com/news/news.php?id=684MogwaiBoy wrote:More misadventures in IK Custom Shop:
1) I have 45 credits
2) I'm browsing the Custom Shop desktop application. I want to buy one of the T-Racks Classic plugins which is 50 credits. I'm 5 credits short.
3) This weekend there is a 20% off sale, so the plugin should be 50 credits - 20% = 40 credits.
4) So the plugin costs 40 credits during the sale. I have 45 credits... I'm good to go, right?
Short answer: NO.
Long answer: When I click on 'Buy' it says... I don't have enough credits! But I don't want to buy it at 50 credits, I want to apply the discount and buy it at 40 credits.
So even though I have 45 credits available for a 40 credit plugin... I can't buy it. I basically have to pay full price for the plugin because I can only apply the disount coupon AFTER buying MORE credits.
I should note that the MINIMUM credit purchase is 25 (25 Euro), so I'm screwed.
What options do I have? This thing is so, so broken.I will relay your experience and thoughts on this, thank you.Other promotional offers or discounts such as Custom Shop Gear Credits or JamPoints cannot be combined with the coupon code.
I was following your threads and replies on this forum regarding this because i wanted to know will this nonsense end sometime in the future and it seems to me that you always just pass "experiences" to someone else at your company and they are being lost after that.
There was a funny buzz back then and it was something like: STFU and just take my money - but i believe someone from your company didn't hear for this.

