Failed downloads due to bad internet - Now downloads blocked! Please help (Artillery)

Official support for: sugar-bytes.de
scatman84
KVRer
13 posts since 14 Mar, 2007

Post Tue Apr 17, 2018 1:23 am

Hello SB Support,

I tried to download the latest version of my paid VST - Artillery. (I can provide you my serial number and purchase details) My login - shrivats_k@ymail.com

I had an extremely bad internet due to which my downloads kept failing. :(

Now all my downloads are blocked! I have also contacted you through your on site support page.

Please release my download, my major project depends on it!

Thanks in advance.

Sugar Bytes
KVRian
1108 posts since 27 Apr, 2007

Re: Failed downloads due to bad internet - Now downloads blocked! Please help (Artillery)

Post Tue Apr 17, 2018 4:34 am

Hi scatman84,

I set your download attempts to zero, so it should work now, please try again.
Sorry for the trouble!

Just in case...please don't use a download helper or a download manager addon within your browser.
Most times that is the problem when downloads do not work.

Best,
Nadine

scatman84
KVRer
13 posts since 14 Mar, 2007

Re: Failed downloads due to bad internet - Now downloads blocked! Please help (Artillery)

Post Tue Apr 17, 2018 5:03 am

Hi Nadine,

I'm able to download now! Thanks a lot! Amazing support!

Cheers! Appreciate your quick action!

Regards...

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