Roland Cloud

VST, AU, AAX, etc. plug-in Virtual Instruments discussion
yehboy1
KVRist
91 posts since 13 Mar, 2017 from new orleans

Post Wed Nov 07, 2018 7:32 am

I was just about to sign up the for the Roland Cloud. But now that I see that the company won't fulfill what is arguably the strongest selling point to their business model (one free plugin after 12 months), I'm staying away until it starts doing so.

Funkybot's Evil Twin
KVRAF
5778 posts since 16 Aug, 2006

Re: Roland Cloud

Post Wed Nov 07, 2018 7:36 am

If you're someone who really cares passionately about this topic, you should consider flooding their social media (Facebook, Instagram, Twitter) and support channels with requests to fulfill their promises. They may delete your messages, but then again, you'll at least know someone from Roland/Virtualsonics read them versus here where they have no representation. And maybe they just ignore your message, but at least then other potential customers will see it. Heck, post about it on your Twitter and tag them so when people search for things like Roland, or Roland Aria or Roland Cloud they have a chance of seeing your feedback.

Mushy Mushy
KVRAF
10213 posts since 7 Sep, 2008

Re: Roland Cloud

Post Wed Nov 07, 2018 7:36 am

"I was wondering if you'd like to try Magic Mushrooms"
"Oooh I dont know. Sounds a bit scary"
"It's not scary. You just lose a sense of who you are and all that sh!t"

D-Fusion
KVRAF
3399 posts since 13 Jul, 2004 from Earth

Re: Roland Cloud

Post Thu Nov 08, 2018 4:09 am

The Plugins from the content store will never get updated.
I have complained about it for a year and in the beginning they said that if it was a bigger update the Content store versions would be updated too.
The last time i complained they told me that they where 2 different products so they had nothing todo with keeping those updated.

I gave up on complaining and subscribed in the end.
Bought a Roland Integra 7. 3 days ago so i think i will stop being a member when my membership runs out if there is no sign of the loyalty program being active at that time.

This is one of the reasons i have moved over to hw the last 2 years since i do get a product that works whenever i want without annoying copyprotection schemes, renting or other obstacles.

Fotizimo
KVRer
25 posts since 13 Dec, 2015

Re: Roland Cloud

Post Thu Nov 08, 2018 5:48 am

yehboy1 wrote:
Wed Nov 07, 2018 7:32 am
I was just about to sign up the for the Roland Cloud. But now that I see that the company won't fulfill what is arguably the strongest selling point to their business model (one free plugin after 12 months), I'm staying away until it starts doing so.
Where did you see this information?

Fotizimo
KVRer
25 posts since 13 Dec, 2015

Re: Roland Cloud

Post Thu Nov 08, 2018 5:57 am

D-Fusion wrote:
Thu Nov 08, 2018 4:09 am
This is one of the reasons i have moved over to hw the last 2 years since i do get a product that works whenever i want without annoying copyprotection schemes, renting or other obstacles.
One of my frustrations with hardware is when the developers stop providing updates for that as well. So in this case, Roland has three separate products they need to keep at feature parity:

Hardware
Cloud VST
Non-Cloud VST

To me, this means the non-cloud and hardware instruments will get the least attention as they are not seeing the recurring revenue of the cloud option.

So I have been subscribed to the cloud option for almost a year and thought the loyalty program was already in place. Did it never materialize? It still shows on their FAQ page as becoming available.

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rod_zero
KVRAF
2936 posts since 28 Jan, 2011 from MEXICO

Re: Roland Cloud

Post Thu Nov 08, 2018 7:40 am

I wonder if a complain with the local consumer agency could get you a refund d of the yearly subscription, and them use that money for another year and when they don't deliver the yours program again fill another complain and keep doing that for eternity.
dedication to flying

D-Fusion
KVRAF
3399 posts since 13 Jul, 2004 from Earth

Re: Roland Cloud

Post Thu Nov 08, 2018 11:42 am

Fotizimo wrote:
Thu Nov 08, 2018 5:57 am
D-Fusion wrote:
Thu Nov 08, 2018 4:09 am
This is one of the reasons i have moved over to hw the last 2 years since i do get a product that works whenever i want without annoying copyprotection schemes, renting or other obstacles.
One of my frustrations with hardware is when the developers stop providing updates for that as well. So in this case, Roland has three separate products they need to keep at feature parity:

Hardware
Cloud VST
Non-Cloud VST

To me, this means the non-cloud and hardware instruments will get the least attention as they are not seeing the recurring revenue of the cloud option.

So I have been subscribed to the cloud option for almost a year and thought the loyalty program was already in place. Did it never materialize? It still shows on their FAQ page as becoming available.
That is what i love about hw. They mostly are a done product without the need for hunting updates now and then.
When it comes to hw it is important to me that it includes midi din connector and if it is usb only i don't buy it since drivers might not be supported in the future.

No active loyalty program so far on the cloud but it is a good value for what you get when you compare it to other monthly payments as tv license, Netflix and so on.

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beely
KVRAF
1608 posts since 6 Jul, 2013

Re: Roland Cloud

Post Tue Nov 13, 2018 10:13 am

"Interna" Series seem to be available now in the Cloud - SRX Dance Trax and SRX World....

Nothing on the site about them so far...

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sinemotor
KVRist
141 posts since 24 Dec, 2015

Re: Roland Cloud

Post Tue Nov 13, 2018 12:46 pm

beely wrote:
Tue Nov 13, 2018 10:13 am
"Interna" Series seem to be available now in the Cloud - SRX Dance Trax and SRX World....

Nothing on the site about them so far...
That's interesting since I was looking for those SRX plugins. No doubt Dance Trax is a rebranded version of SRX-08 Platinum Trax.

It's worth noting that those "SRX plugins" are also released as expansions for FA synths on the Roland.axial website. They are all in there (but with different names obviously) except for the SRX Supreme Dance et SRX Dynamic Drums but I realised it's because those were made in collaboration with Spectrasonics so Roland doesn't want to deal with copyright stuff. It's also the same reason why some waveforms and patches are missing inside SRX Orchestra and Keyboards. This was my little investigation.

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DrGonzo
KVRAF
2032 posts since 24 Oct, 2000 from A Swede Living in Budapest

Re: Roland Cloud

Post Tue Nov 13, 2018 12:57 pm

I really don't get it... why don't Roland start responding to all requests of getting their one-year plugins? Ignoring it just leads to speculation and bad publicity. It just looks like they didn't think things through when they announced it.

/C
Plughugger Sound Design
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electro
KVRAF
4376 posts since 6 May, 2002

Re: Roland Cloud

Post Tue Nov 13, 2018 5:13 pm

Its obviously permanent licenses are going to come but is just not implemented yet.

You should request a dongle option for permanent licenses.
Intel Core2 Quad CPU + 4 GIG RAM

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Jace-BeOS
KVRAF
4735 posts since 7 Jan, 2005 from Corporate States of America

Re: Roland Cloud

Post Tue Nov 13, 2018 5:57 pm

So, is this whole Roland Cloud thing going exactly as naysayers predicted?
- dysamoria.com
my music @ SoundCloud

ghettosynth
KVRAF
11420 posts since 13 Oct, 2009

Re: Roland Cloud

Post Tue Nov 13, 2018 6:21 pm

ENV1 wrote:
Wed Nov 07, 2018 6:29 am
It would be sad if a reputable company like Roland would actually employ such tactics.
Right? I don't know how anyone could have predicted that Roland wouldn't live up to promises related to future software.

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fmr
KVRAF
8080 posts since 16 Mar, 2003 from Porto - Portugal

Re: Roland Cloud

Post Wed Nov 14, 2018 3:11 am

ghettosynth wrote:
Tue Nov 13, 2018 6:21 pm
ENV1 wrote:
Wed Nov 07, 2018 6:29 am
It would be sad if a reputable company like Roland would actually employ such tactics.
Right? I don't know how anyone could have predicted that Roland wouldn't live up to promises related to future software.
:lol:

Seriously, I bet on this horse though, so I expect you are wrong this time. :borg:
Fernando (FMR)

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