Pesting me to update Collective
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- KVRian
- 524 posts since 16 Mar, 2017
Frequently when I open Waveform (was happening on 9, now on 10) it is asking me to update Collective, claiming I have (I think it was version 1.0.1) with 1.2.1 available, but I actually have 1.2.1 installed. I downloaded and installed more than once but it continues to prompt for this.
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- Tracktioneer
- 542 posts since 31 Dec, 2012 from Seattle
Ping the support team and they will pass along to the web guru's: support@tracktion.com
Tracktion Software Corporation
- KVRian
- 1312 posts since 3 May, 2005 from Victoria, BC
If you didn't download through the download manager, i.e. you got it directly from the website, download manager won't know you installed it. You should be able to hit ignore button, and you won't get notified again until next version comes out.
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- KVRAF
- 1790 posts since 30 Dec, 2012
Did you press the "Ignore" button in the download manager?
If so, and it still prompts, let support know with your email address and we'll see if there's something odd on the web end.
If so, and it still prompts, let support know with your email address and we'll see if there's something odd on the web end.
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- KVRian
- Topic Starter
- 524 posts since 16 Mar, 2017
I think I did click Ignore last time, and this hasn't come up since this last suggestion was posted, so hoping that did the trick. If it does come back for this same version again I will let you know.
