It will last until the end of the month.
JRR shop info etc
- KVRAF
- 16398 posts since 22 Nov, 2000 from Southern California
- KVRAF
- 2244 posts since 21 Nov, 2015
Yepp, all the best to you Eric!
And, if anyone in here is still worried somehow; just shoot him a message, he will respond & offer help in just a millisecond. No problem at all with the good old JRR.
And, if anyone in here is still worried somehow; just shoot him a message, he will respond & offer help in just a millisecond. No problem at all with the good old JRR.
The art of knowing is knowing what to ignore.
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- KVRian
- 529 posts since 7 Mar, 2011
Is Studio One really that popular? Or does every DAW update just generate way more hits than can be handled?Uncle E wrote: ↑Tue Aug 04, 2020 10:47 amThere was never a security risk. The site crashed from all the traffic over the Studio One 5 launch. When it crashed, the connection to the database was corrupted.festeringheap wrote: ↑Mon Aug 03, 2020 11:23 pm May have to say goodbye to that extra FORUM discount, I guess.
Sucks, but maybe not worth any potential security risks currently.
re:security risks... E, I had one browser say that it was, but I am not an expert in IT. So, that, plus the slow or non-existent site, lack of timely info from JRR about the situation for over almost a month, and all the noise from all JRR users over the net about hacking, breaches etc etc just made for an uncertain feeling about the safety of using JRR.
Thanks for setting the record straight about what went down, but I believe that most would have thought that a simple explanation on the home page, or any one of your social media channels much earlier in time, could have allayed a lot of the fears about JRRshop.
- KVRAF
- 16398 posts since 22 Nov, 2000 from Southern California
We have an extraordinary relationship with Presonus and have done a number of exclusive promotions with them. Thus, when new versions come out, much of those thousands of previous customers come back to us to upgrade.festeringheap wrote: ↑Thu Aug 06, 2020 6:44 pm Is Studio One really that popular? Or does every DAW update just generate way more hits than can be handled?
That was caused by a botched attempt to put up a maintenance page. Such a simple task yet we completely failed. It was very frustrating.re:security risks... E, I had one browser say that it was
Sure, you're right. I just didn't have the time and also didn't think of it (especially the social media sites, which I rarely use). All I can say is that I was and still am completely focused on fixing the site. Aside from the missing order history and perhaps some odd missing product information, the site should be operating better now than in the previous 22 years. The search is working better now than it has in 8 years. Simultaneously to fixing the current site, we also been working on the new site and are planning to launch it in September.Thanks for setting the record straight about what went down, but I believe that most would have thought that a simple explanation on the home page, or any one of your social media channels much earlier in time, could have allayed a lot of the fears about JRRshop.
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- KVRian
- 529 posts since 7 Mar, 2011
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- KVRist
- 455 posts since 31 Jan, 2018
Eric, will you be able to restore the order histories for previous users or is that a long-shot/something to forget about?
In either case, good luck with everything surrounding the site!
In either case, good luck with everything surrounding the site!
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- KVRist
- 399 posts since 25 Aug, 2018
Just got a message from JRR that they are still uploading the database. My order history was spitting out errors when I tried to access it. Here's hoping it will eventually be restored.
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- KVRist
- 466 posts since 19 Oct, 2012
Did the discount code stop working on Spectrasonics products? I had it working a week ago but didn't have the cash then. Now, all I am getting is an error code.
- KVRAF
- 5813 posts since 17 Aug, 2004 from Berlin, Germany
Btw... I hope the performance of the site was optimized? Loading was always terribly slow and it was always a very bad user experience. I always had the feeling that the whole site was running on a small home server
Also the search function had never really worked... it suggested products that were not displayed (because they were apparently not available in the system)
Also the search function had never really worked... it suggested products that were not displayed (because they were apparently not available in the system)
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- KVRian
- 529 posts since 7 Mar, 2011
Can’t access jrr for a couple of days now...
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- Banned
- Topic Starter
- 383 posts since 12 Mar, 2020 from Toilet, or on the way to toilet
Just noticed the same...