Bitwig

stamp · Post by **stamp** » Wed Jun 09, 2021 8:07 pm

mevla wrote: Wed Jun 09, 2021 5:04 pm
stamp wrote: Wed Jun 09, 2021 4:40 pm Betas needs to be on line on first launch. After that you can use it offline until expiration.
Related question, is it possible to run a beta version alongside an official version on same machine ? Taking care not to open existing projects with the beta, that is.

Yes.

minortom · Post by **minortom** » Wed Jun 09, 2021 8:19 pm

mevla wrote: Wed Jun 09, 2021 5:04 pm
stamp wrote: Wed Jun 09, 2021 4:40 pm Betas needs to be on line on first launch. After that you can use it offline until expiration.
Related question, is it possible to run a beta version alongside an official version on same machine ? Taking care not to open existing projects with the beta, that is.

Yes, and also it's ok to open existing projects in beta, just don't save.

carlca · Post by **carlca** » Wed Jun 09, 2021 8:59 pm

To his great credit, Nick Allen is on Twitter at the moment gently easing custom unrest. I've just witnessed a good example of this where someone who had lost paid work from this, ended up thanking Nick for addressing the root problem

Tj Shredder · Post by **Tj Shredder** » Wed Jun 09, 2021 9:11 pm

PieBerger wrote: Wed Jun 09, 2021 1:37 pm To the Bitwig Community,

This morning between 1:00 and 7:20 Central European Time (CET), a bug affecting our servers broke the activation process of Bitwig Studio and caused the application to go into demo mode. The issue has now been resolved and everything is working again.

We want to sincerely apologize for any problems, inconvenience, or worry this situation caused. That it happened in the first place is embarrassing and not up to our standards.

Even though the original issue is resolved, we are working on further improvements of the activation system, double- and triple-checking that something like this won't repeat itself in the future.

Best regards,
The Bitwig Team

It seemed not everybody grabbed this post, so I just quoted... The learning process is triggered...

dlandis · Post by **dlandis** » Wed Jun 09, 2021 9:11 pm

coroknight wrote: Wed Jun 09, 2021 4:00 pm
slackhead wrote: Wed Jun 09, 2021 3:34 pm
coroknight wrote: Wed Jun 09, 2021 2:42 pm As a software engineer I'm inclined to cut them some slack.
Not sure I agree. I look after IT for a manufacturing company and I hate to imagine the responses I would get if I told our production managers that we can't use our tube laser machines because of the connection to a server a thousand miles away!
Of the web services I use, Bitwig’s auth service has been one of the most stable. You really can’t compare laser software to web services just like you can’t compare laser software to NASA space shuttle software.

Much agreed; this is literally the first time their CP has affected me at all. And while their explanation is somewhat vague, it does sound like the Fastly issue may have been the culprit (at least, the stated comment may allow for that scenario without naming the cause of the bug that hit their servers. But then again, what do I know?) I'm just very happy that it's all back up and running and Bitwig is reviewing the issue with an eye towards rectification.

haircut · Post by **haircut** » Wed Jun 09, 2021 10:36 pm

Wait, so it’s back up and running now? How do I make mine work? sorry I missed that. On beta 4 now

haircut · Post by **haircut** » Wed Jun 09, 2021 10:36 pm

Wait, so it’s back up and running now? How do I make mine work? sorry I missed that. On beta 4 now.

carlca · Post by **carlca** » Wed Jun 09, 2021 11:03 pm

bitwigger9 wrote: Wed Jun 09, 2021 10:36 pm Wait, so it’s back up and running now? How do I make mine work? sorry I missed that. On beta 4 now.

Just start it up and enter your account details when prompted.

helbnt · Post by **helbnt** » Thu Jun 10, 2021 12:19 am

Is anyone still having problems? I am still getting the "Invalid Credentials, no account found..." error message when trying to login with 3.3.7 or 4.0 Beta 2. Help!

helbnt · Post by **helbnt** » Thu Jun 10, 2021 1:01 am

helbnt wrote: Thu Jun 10, 2021 12:19 am Is anyone still having problems? I am still getting the "Invalid Credentials, no account found..." error message when trying to login with 3.3.7 or 4.0 Beta 2. Help!

For those still stuck, running through the Offline Activation steps worked for me.

wpostma · Post by **wpostma** » Thu Jun 10, 2021 5:38 am

This is pretty terrible and embarassing and as someone who has Bitwig 8 track and was considering buying the full pro level product, I guess maybe I should hold onto my coins.

dlandis · Post by **dlandis** » Thu Jun 10, 2021 6:18 am

wpostma wrote: Thu Jun 10, 2021 5:38 am This is pretty terrible and embarassing and as someone who has Bitwig 8 track and was considering buying the full pro level product, I guess maybe I should hold onto my coins.

You certainly should make a decision with which you can live, but (in the spirit of FWIW) this is literally the first time anything like this has happened and it happened when there was an acknowledged issue worldwide with Fastly. The explanation offered, while it very courteously does not name Fastly expressly, hints at something that may indeed be related.

Just something to consider.

slackhead · Post by **slackhead** » Thu Jun 10, 2021 7:10 am

excuse me please wrote: Thu Jun 10, 2021 7:03 am Which explanation? And where? Do I have to smell their explanations now?
Nothing here, nothing at Bitwig com.....

It is on the Bitwig website:
https://www.bitwig.com/discover/

middle_color · Post by **middle_color** » Thu Jun 10, 2021 8:16 am

To recover from the incident they could implement midi comping in v4

dellboy · Post by **dellboy** » Thu Jun 10, 2021 8:34 am

Does Bitwig require a permanent server connection to function ?

Will it not boot at all if you lose your internet connection ?

Bitwig

KVR Audio

This is not funny, Bitwig