This is just more of the run around garbage. You'll note that very page says that it was modified on Sept. 20, 2020. What changes were made then? (Yes, I've already asked support the same question).Peter - IK Multimedia wrote: ↑Mon Jun 14, 2021 10:20 amI don't recall this being a change, I just went to the EULA on our web site and searched. If this is different than you have seen in the past you might want to note that in your support ticket as I am unaware of any change. I also don't know what EULA you agreed to during the installation but I'm sure IK Support can help with that too if there is any clarification necessary.
But let's dig deeper on this implication that it's always been that way. The first post in this very thread (on Jan 31, 2019) asked
If this is not a change, then all you had to say is "Yes. It's always been that way." Of course, it hasn't always been that way, but that's beside the point. But you said:
But now, you imply that it's always been that way. Why couldn't you or Ryan give a straight answer to a straightforward question? We even gave you months (in this very thread) to "check into it." And yet you still never answered it with anything remotely approaching directness.
It hasn't alway been that way. Someone quoted the end user documentation in this very thread. At that point it only said:
That same person wated a straightforward answer to their question in Nov. 2019. We still haven't cleared up this policy you claim hasn't changed and it'sdbeen 10 months since the first post of this thread at that point:agharta wrote: ↑Thu Nov 14, 2019 10:21 am
"Software Transfer. You may not transfer, license or sublicense your rights as Licensee of the software or any IK Multimedia product, as licensed to you under this agreement without prior written consent of the rights owner. The carrier on which the IK Multimedia product has been distributed may be transferred or otherwise made available to any third party only with the prior written consent of the rights owner and provided that (a) the original media and license(s) accompany the carrier and (b) the party transferring the media does not retain a copy of the media."
The language you quoted has aboslutely been added and the policy is not what it was before. If indeed it's always been that way, then why couldn't the two IK reps actually just answer the question?
For the life of me, I cannot understand why IK deals with customers this way. Their forum and interactions on third-party forums are just run around after run around. Evading questions. Carefully couching answes. Telling people to "Contact support" usually in the context of trying to shut down discussion of a problem so it can be handled out of sight.
It is genuinely a terrible way to treat customers and potential customers. There are plenty of companies that have policies that I don't agree with, but they at least don't hide their policies and then lie when they change them. Why alienate people so unnecessarily? So bizarre.