EOS (1) needed - No support at Audiodamage

VST, AU, etc. plug-in Virtual Effects discussion
KVRAF
2820 posts since 3 Mar, 2006

Post Mon May 17, 2021 10:54 pm

I'd love to pick up AD plugs and upgrade my old ones if they ever properly migrate my account over to the new site...

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KVRian
513 posts since 3 Jul, 2016

Post Wed Sep 15, 2021 2:31 pm

LiteOn wrote:
Tue May 04, 2021 1:46 am
codec_spurt wrote:
Mon May 03, 2021 5:20 pm
I'm up for buying new plugins from them.
Really, after all that non-service you had experienced after apparently several years?
I always wanted to try the Automaton plugin - but now it seems to have disappeared from their site..
Is there a demo available somewhere ?? - is it really discontinued ?? wtb - cheers
Last edited by AcrossTheSky on Wed Sep 15, 2021 2:36 pm, edited 1 time in total.

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KVRAF
30742 posts since 27 Jul, 2005 from the wilds of wanny

Post Wed Sep 15, 2021 2:34 pm

Its really discontinued :shrug:

KVRist
302 posts since 26 Jul, 2018 from Germany

Post Wed Sep 15, 2021 3:27 pm

Btw: EOS 1 is (as far I remember) 32bit only

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KVRist
479 posts since 23 Jan, 2008

Post Wed Sep 15, 2021 10:22 pm

I sent a support email on August 9th.
I bought a 914 Mk 2 from pluginboutique.com and there is an older version than the official website. And also I do not have access to the latest installer of Ratshack Reverb 3 (it remained on the old remote site).
I still have no answer.

I also asked about downgrade to Kombinat Dva and Discord 3 two times - May 7 and 18. There is also no answer.

KVRist
298 posts since 28 Oct, 2005 from Germany

Post Wed Sep 15, 2021 10:52 pm

Support from Audio Damage was non existent years ago and still is. Luckily I sold all plugins long time ago.

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KVRAF
2000 posts since 16 May, 2004 from Soviet Union

Post Thu Sep 16, 2021 12:24 pm

future-bit wrote:
Wed Sep 15, 2021 10:22 pm
I sent a support email on August 9th.
I bought a 914 Mk 2 from pluginboutique.com and there is an older version than the official website. And also I do not have access to the latest installer of Ratshack Reverb 3 (it remained on the old remote site).
I still have no answer.

I also asked about downgrade to Kombinat Dva and Discord 3 two times - May 7 and 18. There is also no answer.
That exactly i been write about PB viewtopic.php?p=8130009#p8130009
But ofcourse that's not a problem at all.

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KVRAF
1753 posts since 17 Jun, 2005

Post Wed Sep 22, 2021 9:48 pm

There is no support at Audio Damage. I haven't received a reply in over two months, and when trying to approach the matter through Plugin Boutique customer support, they in turn told me to wait while they contact Audio Damage at their end - but then emailed me back after about two weeks that they hadn't heard anything back from the company, either. I appreciate them trying to contact AD for me, but it just boils down to shrugging together at how AD basically cannot be contacted these days.

KVRAF
21269 posts since 12 Jul, 2003 from West Caprazumia

Post Thu Sep 23, 2021 2:55 am

Tbh I think they - and others - should probably stop selling AD plugins then...

KVRAF
4542 posts since 21 Sep, 2005

Post Thu Sep 23, 2021 1:05 pm

qe
Last edited by codec_spurt on Mon Oct 11, 2021 4:12 pm, edited 1 time in total.

KVRAF
3983 posts since 26 Nov, 2015 from Way Downunder

Post Thu Sep 23, 2021 2:47 pm

Didn't they just release a new plugin recently? So they have time to develop but not support?

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