KVR Audio

Mix26 · Post by **Mix26** » Sun Dec 05, 2021 11:53 pm

no matter what, I cannot get it to activate in Ilok. I even bought a dongle but doesnt seem to see it. Any help would be appreciated. I follwed all the videos and directions I could find.

resynthesis · Post by **resynthesis** » Mon Dec 06, 2021 12:05 am

Have you put in a ticket?

Robmobius · Post by **Robmobius** » Mon Dec 06, 2021 12:06 am

Talk to their support, they are very quick.

MadDogE134 · Post by **MadDogE134** » Mon Dec 06, 2021 1:50 am

if you have your account all set up with ilok. ilok software installed and the dongle is in you should be able to look at it through the ilok software itself. as i recall slate digtial automatically sends the license to your ilok account. if all went well you should be able to see the license in the ilok software after you have logged in. from within the ilok software manger you will have to activate the slate digital license. once that is done and if license info is still not seen then you may have to reset your DAW plugin 'blacklist' if it has one.

cheers

Mix26 · Post by **Mix26** » Mon Dec 06, 2021 2:20 am

I can see the license in Ilok but just can't activate it. I got a 3rd gen dongle ready in the usb port. But when I try to activate it there are no locations to choose from. Doesnt matter if cloud session is open or closed. 0 of 2 activations used. Guess I will have to contact Slate Digital.

MadDogE134 · Post by **MadDogE134** » Mon Dec 06, 2021 3:07 am

oh ok... yeah contact slate and see what they tell you. maybe something wasn't completed. good luck cheers

sprnva · Post by **sprnva** » Mon Dec 06, 2021 1:41 pm

Does the dongle show up in the iLok Licence Manager in the left panel? If not then it's not seeing your dongle. That would mean either the dongle or the USB port isn't working.

Here's how it should look with one machine location and two dongles:

Bought my first Slate Digital plug in but ....