ReFx Nexus 3 (N3) Finally here!

[LoveEnigma18]

On sending a feature requests for sep outs:

Polite request sent...

Response - "I have forwarded your suggestion to our developers for consideration".

I like to believe it was actually printed out, and they physically scrunched it up before throwing a great cross-office shot into the basketball hoop they have installed over the trash.

Great. One thing I really appreciate about reFX is fast reply to support tickets. Never seen any faster support. Even their ticketing system is nice and easy.

[tony10000]

On sending a feature requests for sep outs:

Polite request sent...

Response - "I have forwarded your suggestion to our developers for consideration".

I like to believe it was actually printed out, and they physically scrunched it up before throwing a great cross-office shot into the basketball hoop they have installed over the trash.

Great. One thing I really appreciate about reFX is fast reply to support tickets. Never seen any faster support. Even their ticketing system is nice and easy.

Yes, very quick...keep the feedback flowing!

[LoveEnigma18]

On sending a feature requests for sep outs:

Polite request sent...

Response - "I have forwarded your suggestion to our developers for consideration".

I like to believe it was actually printed out, and they physically scrunched it up before throwing a great cross-office shot into the basketball hoop they have installed over the trash.

Great. One thing I really appreciate about reFX is fast reply to support tickets. Never seen any faster support. Even their ticketing system is nice and easy.

Yes, very quick...keep the feedback flowing!

Not for the Nexus4 upgrade price though. I only have Nexus4.

It is pretty clear $99 is the Nexus4 upgrade price and it will not change, so guess it is just a time waste to debate on this topic. I fully agree that the upgrade price is not justified but gotta move on my friend, the early the better.

[tony10000]

On sending a feature requests for sep outs:

Polite request sent...

Response - "I have forwarded your suggestion to our developers for consideration".

I like to believe it was actually printed out, and they physically scrunched it up before throwing a great cross-office shot into the basketball hoop they have installed over the trash.

Great. One thing I really appreciate about reFX is fast reply to support tickets. Never seen any faster support. Even their ticketing system is nice and easy.

Yes, very quick...keep the feedback flowing!

Not for the Nexus4 upgrade price though. I only have Nexus4.

It is pretty clear $99 is the Nexus4 upgrade price and it will not change, so guess it is just a time waste to debate on this topic. I fully agree that the upgrade price is not justified but gotta move on my friend, the early the better.

As the upgrade price is 50% of what I paid for Nexus 3, no upgrade for me.

And I meant keep the feedback flowing to reFX customer support. If they receive enough, maybe they will rethink this....

[mladi]

Even their free christmas gift expansion for their loyal customers is Nexus4 only this year.

[LoveEnigma18]

On sending a feature requests for sep outs:

Polite request sent...

Response - "I have forwarded your suggestion to our developers for consideration".

I like to believe it was actually printed out, and they physically scrunched it up before throwing a great cross-office shot into the basketball hoop they have installed over the trash.

Great. One thing I really appreciate about reFX is fast reply to support tickets. Never seen any faster support. Even their ticketing system is nice and easy.

Yes, very quick...keep the feedback flowing!

Not for the Nexus4 upgrade price though. I only have Nexus4.

It is pretty clear $99 is the Nexus4 upgrade price and it will not change, so guess it is just a time waste to debate on this topic. I fully agree that the upgrade price is not justified but gotta move on my friend, the early the better.

As the upgrade price is 50% of what I paid for Nexus 3, no upgrade for me.

And I meant keep the feedback flowing to reFX customer support. If they receive enough, maybe they will rethink this....

Fair enough.

Yes, I will share anything that could be a useful addition or improvement. Looks like they are open about suggestions, except pricing of course. The last thing we would want is Nexus5 in another 2 years. Otherwise I will be in the same situation as you guys, lol.

From what I understand, the inability to use the latest expansions in Nexus3 is what hurts more than the $99 upgrade.

[tony10000]

Fair enough.

Yes, I will share anything that could be a useful addition or improvement. Looks like they are open about suggestions, except pricing of course. The last thing we would want is Nexus5 in another 2 years. Otherwise I will be in the same situation as you guys, lol.

From what I understand, the inability to use the latest expansions in Nexus3 is what hurts more than the $99 upgrade.

If they want to sell new packs, they will have to reduce friction and get everyone to upgrade to the latest version.

[LoveEnigma18]

I suppose it's the other way they are thinking. They will keep releasing Nexus4 packs and perhaps users will eventually make the move.

Anyway, sorry, but I wouldn't want to comment further on this. There's no point to discuss this anymore IMHO. It's all up to reFX. If their business is impacted, which we won't know, they will do something about it, but chances are negligible if at all.

[m-ac]

(...)
From what I've seen in past years, he'd ban first then worry later

Don't they need to automatically refund those banned clients?

I'd imagine so, but I've read reports on reddit and other forums about licenses just getting pulled - no refund. With them using refx cloud now, it's even easier to get yourself blacklisted.

[tony10000]

(...)
From what I've seen in past years, he'd ban first then worry later

Don't they need to automatically refund those banned clients?

I'd imagine so, but I've read reports on reddit and other forums about licenses just getting pulled - no refund. With them using refx cloud now, it's even easier to get yourself blacklisted.

From the TOS:

9. Refusal of Service
The Company reserves the right, at its sole discretion, to exclude or otherwise limit the provision of any product or service, including access to the Site, to any person or entity, for any reason.

11. Termination
This Agreement is effective until terminated by the Company, with or without cause, in the Company's sole and unfettered discretion. The Company may terminate this Agreement without notice to You if You fail to comply with any of its terms. Any such termination by the Company shall be in addition to and without prejudice to such rights and remedies as may be available to the Company, including injunction and other equitable remedies.
The disclaimers, limitations on liability, ownership, termination, interpretation, Your licence to the Company, Your warranty and the indemnity provisions of this Agreement shall survive the termination or expiry of this Agreement.
This Agreement will automatically terminate if You violate or assist in the violation of any of the restrictions of paragraph 2(2).
On the termination of this Agreement, you must destroy any Content in your possession whether in electronic or printed format.

[GMusic]

good point... thats mostly forgotten: of course further updates with new features - meaning everything between the major numbers 4 & 5 will be free of charge! (not saying that N5 is scheduled or planned in any form at the moment).

A kind request: please have Bartek do a video on all the new features/improvements of Nexus 4. I think he could demonstrate how the upgrade may be worth its price

[tony10000]

good point... thats mostly forgotten: of course further updates with new features - meaning everything between the major numbers 4 & 5 will be free of charge! (not saying that N5 is scheduled or planned in any form at the moment).

A kind request: please have Bartek do a video on all the new features/improvements of Nexus 4. I think he could demonstrate how the upgrade may be worth its price

Bartek does videos for Vengeance, not for reFX. Different companies.

[GMusic]

good point... thats mostly forgotten: of course further updates with new features - meaning everything between the major numbers 4 & 5 will be free of charge! (not saying that N5 is scheduled or planned in any form at the moment).

A kind request: please have Bartek do a video on all the new features/improvements of Nexus 4. I think he could demonstrate how the upgrade may be worth its price

Bartek does videos for Vengeance, not for reFX. Different companies.

He did a video on Nexus 3 (with over 200,000 views), I don't see why he couldn't do one on Nexus 4.

[mladi]

Bartek is great, a nice guy and his bursts of enthusiasm are very funny. Anyway if he would claim that N4 is a great update and start giggeling he wouldn't come over as trustworthy as before anymore imo.

[tony10000]

good point... thats mostly forgotten: of course further updates with new features - meaning everything between the major numbers 4 & 5 will be free of charge! (not saying that N5 is scheduled or planned in any form at the moment).

A kind request: please have Bartek do a video on all the new features/improvements of Nexus 4. I think he could demonstrate how the upgrade may be worth its price

Bartek does videos for Vengeance, not for reFX. Different companies.

He did a video on Nexus 3 (with over 200,000 views), I don't see why he couldn't do one on Nexus 4.

I guess I didn't see that one...I think he works for Manuel, so we will see.