[Fixed in 4.4] Weird bug: latest "Spectral Suite" update not included in upgrade plan

[pdxindy]

Really, you all are just fine now? Bitwig may have failed to rob me of my money this time, but they still robbed me of my joy in using bitwig. I won’t ever be going back.

you're already back...

[_leras]

Really, you all are just fine now? Bitwig may have failed to rob me of my money this time, but they still robbed me of my joy in using bitwig. I won’t ever be going back.

Ableton staff member in the house!

[simmo75]

Really, you all are just fine now? Bitwig may have failed to rob me of my money this time, but they still robbed me of my joy in using bitwig. I won’t ever be going back.

They did the right thing!
What would you have done, if you made a mistake and were in their position?

[simmo75]

Really, you all are just fine now? Bitwig may have failed to rob me of my money this time, but they still robbed me of my joy in using bitwig. I won’t ever be going back.

Ableton staff member in the house!

I doubt it, but hey, you're loving stirring it all up! You're being pathetic.

[_leras]

You and others were disrespectful and lacking manners as well by calling those who complained children or loonies or crazies etc. That shouldn't be hard to see.

Anyway Bitwig disrespected their paying customers and quite possibly broke contract law as well.

So perhaps it's time for the Mods to lock some of these threads so we can put this all behind us.

Bitwig deserves a second chance and a fresh start but be aware that any such action by any developer in the future will generate a similar reaction from the people who fuel this industry....the paying customers.

So with that said I'm out of here. Let's all move on.

Well some really were, and deserved being teased and pulled up on it. We can agree to disagree.

I think they just misjudged and miscommunicated. And I gave them the benefit of the doubt.

They didn't need a second chance from me. I was confident they would sort this out.

Yes. Agreed. Everyone agrees 4.4 was the right way to go. It was very obvious from the get go.

[_leras]

Really, you all are just fine now? Bitwig may have failed to rob me of my money this time, but they still robbed me of my joy in using bitwig. I won’t ever be going back.

Ableton staff member in the house!

I doubt it, but hey, you're loving stirring it all up! You're being pathetic.

You know the smiley giggling thing means it a joke, right?

[skiltrip]

There is NO better scenario that could have unfolded than the one Bitwig announced. We got everything with really no room for continued animosity. Unless you're really into holding grudges, this should be nothing but a great day for Bitwig users.

[HBIII]

Really, you all are just fine now? Bitwig may have failed to rob me of my money this time, but they still robbed me of my joy in using bitwig. I won’t ever be going back.

They did the right thing!
What would you have done, if you made a mistake and were in their position?

The right thing would have been to never try to milk the customers who already paid for a year of updates for every penny they could. A slap in the face and a sorry afterward doesn’t cut it for some people. I don’t think there is anything they can do to regain my trust in the short term.

[Phil B]

My posts have largely been about trying to sort out the EULA and related topics, hopefully with a bit of a sense of humor too. So not emotional at all, in my opinion. The substance of the back and forth has been very interesting, and that’s why I’ve been posting. But I don’t know why a third of this thread has to be people complaining about consulting adults trying to have a discussion, and telling us we’re wrong to have the discussion because they like bitwig - that’s the super annoying noise part

Cool .. yea I agree some of the points raised have been interesting .. but as for the third of the thread bit, by definition shouldn't a discussion involve giving a listen to all sides? Like I'd said in another post, when ppl are riled up or sensitive they tend to strongly disagree or dismiss other viewpoints some of which may be valid too. Just getting super annoyed with something or dismissing it as noise because it doesn't agree with one's own viewpoint is in a way a fundamental part of the problem that leads to situations like this week long saga. In my experience being overly polarized one way or another undermines more than leads to constructive discussion.

Anyway all's well that ends well. While I'm sure that this will only encourage some that went into panic mode from declaring victory (as I think some already have), I'm also certain this could have been done more peacefully, and without the ridiculous threats or claims of altruism and "support" thrown around.

My problem is that they weren't actually disagreeing with any of the viewpoints being expressed. I would have absolutely loved a debate on interpretations of the EULA, myself. But that "one third" (or whatever it was) contingent was ... oh nevermind, who cares anymore. The voices were heard. I'm moving on. I suggest anyone who was morally shaken over people's tone on the internet just read a book next time.

[Hink]

My point is you were on no more higher moral ground than anyone else. I hope you can get that fact out of all of this.

It's true. I teased some of the vitriolic behaviour.

No, you are guilty of exactly the same behavior that you have accused others of but you just haven't understood that fact yet.

Respectful communication and manners are free, people.

You and others were disrespectful and lacking manners as well by calling those who complained children or loonies or crazies etc. That shouldn't be hard to see.

Anyway Bitwig disrespected their paying customers and quite possibly broke contract law as well.

If you thought the response to that was going to be cotton candy and rainbows then I think your expectations were not realistic.

At any rate those reactions, not just here but across the internet worked to force Bitwig to fix their mistakes which they most certainly would not have done without the backlash or they wouldn't have made those mistakes in the first place.

So perhaps it's time for the Mods to lock some of these threads so we can put this all behind us.

Bitwig deserves a second chance and a fresh start but be aware that any such action by any developer in the future will generate a similar reaction from the people who fuel this industry....the paying customers.

So with that said I'm out of here. Let's all move on.

like I said earlier in the thread I dont often subscribe to company forum threads but I had to this one because no bitwig mods have been around since 9/21. I would rather wait on closing the thread and let them deal with it and when they wish it to end. I have something important I am doing in a bit, I'll be away for a few hours and when I come back I'll rethink it if I havent seen them.

_leras, and everyone else who is still unaware, the use of the "C" is strictly forbidden here, I deleted some posts with the word incognito which is also not allowed (I am sure you were unaware. Per Ben, first time is a 30 day suspension, then a ban. I think people fail to realize the word is among if not the most offensive word to women in the english language for many, many people. I personally cringe every time I hear it because I know how much it offends my wife and every single woman I have ever loved. Please choose words wisely and dont put me in this position (please, I hate banning), I have already been extremely abused because of this, one terminal sock puppet was banned and if anyone clicked on the link for my song I posted in this thread they would have seen his comment calling me that just because of this (that was indeed a huge step over the line, to comment on my music with such a word and based on the history)...trust me, at this point I have nothing less to lose here and yes I will defend women and their honor until I take my last breath (also one truly finds out who their friends are).

[simmo75]

There is NO better scenario that could have unfolded than the one Bitwig announced. We got everything with really no room for continued animosity. Unless you're really into holding grudges, this should be nothing but a great day for Bitwig users.

Totally agree!
Thanks to everyone (minus the few elitist Bitwig disciples, you know who you are, lol!) who made this happen and to Bitwig for doing the right thing.

[teknoman]

BW got this right. I would have been OK with a slightly higher subscription (inflation, etc.), would have been OK with a 2-tiered subscription (maintenance/features). I would NOT have been OK with them rolling this in to current subs and then charging for add-ons later (what's the point of a sub?).
But I'm certainly OK with what they have done.

If they do need to capture more revenue in the future, all that's needed is communication and a little notice. Additionally, add-ons are why I don't use some of the other DAWs and as long as I have a subscription (with their definition of what's included), I'm not paying for a single add-on. It appears that they got the message and we can be happy that we had an effect on the outcome.

BW software is still the best even if they didn't reverse course on this. Can't wait to dive in to the Spectral Suite.

[teknoman]

I should add that I just renewed my sub for another year .

[spiritlev]

I deleted some posts with the word incognito which is also not allowed

Am I the only one scratching my head as to why that would be a bad word that is not allowed?

I feel I may be missing something.

[steff3]

Hats off to Bitwig. Thanks for rethinking the policy and customer relationship.