Problems with Synthmaster Player 2.9 presets when reloading song

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Hi Barry

I can't view your pictures. A message says you have to post 5 times before your links become viewable.

I can understand your disappointment. For me Synthmaster Player has great presets and I started to use it loads when I first installed it, then I found the preset sounds were changing when I reloaded projects which was really disappointing too.

I've still got projects unfinished because of the issues I'm having with Synthmaster player. I own Synthmaster One and Synthmaster 2.9 as well, but I'm reluctant to use them in case the same problem occurs!

There seems to be no interest in fixing this issue and a complete lack of communication.

The last thing I heard was it was going to be sorted out in April. That's been and gone.

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LeeHR wrote: Fri May 14, 2021 6:32 pm I've still got projects unfinished because of the issues I'm having with Synthmaster player. I own Synthmaster One and Synthmaster 2.9 as well, but I'm reluctant to use them in case the same problem occurs!

There seems to be no interest in fixing this issue and a complete lack of communication.

The last thing I heard was it was going to be sorted out in April. That's been and gone.
I should have mentioned that I was talking about Synthmaster 2.9.9.

Until it's fixed I can recommend you try Vital Basic. It's a free synth, and it's absolutely amazing. Maybe it'll save your projects so you don't waste any more time.

A sad situation. I don't think I would have purchased Synthmaster if I knew about Vital back then.

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Hello mgc2865,
have you already found the solution to your problem?
I have the same problems now after the 2.9.14 update.

Best wishes
pyton

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barry_mckokkiner wrote: Tue May 11, 2021 3:57 pm Hey I have something similar with Ableton 10 Lite.

In fact, ever since I bought Synthmaster last month, there's never been a bug-free session, and I'm thoroughly disappointed with the purchase.

Presets sound different after moving irrelevant knobs, sound glitching out and peaking at 46 db (not minus), triangle waves turning into squiggly lines which reset after reselecting them...

A couple of hours ago I sat down with Synthmaster to try and replicate a bassline. I have two absolutely identical sines that sound 1-4 semitones apart! The number of semitones varies when I try to reset them by reloading the preset and turning the knobs back to default position, but they're never in unison. This is infuriating.

Here I'm trying to capture some screenshots, and the "Load Random" button is not working! Is this some kind of an exclusive 50 dollar alpha-test?

https://i.imgur.com/CgPeD2N.png
https://i.imgur.com/sjuuk1L.png

These are the two sine waves. They're identical, are they not? But my ears say they are currently a semitone apart. The "Coarse tune" knob says +64, 0 semitones for both. But sometimes the knob is at 12 o'clock, but it says -2 octaves? What?

I can init preset and create two sine waves from scratch and this works, for some reason. But trying to salvage my own preset doesn't?
Hi,

Sorry for the issue. Could you send me the presets of this issue? Also could you write me which version you are using?

All the best

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Hello

On 11/06/2022 I installed the latest updates and now everything works correctly!

Best regards
pyton

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barry_mckokkiner wrote: Tue May 11, 2021 3:57 pm Hey I have something similar with Ableton 10 Lite.

In fact, ever since I bought Synthmaster last month, there's never been a bug-free session, and I'm thoroughly disappointed with the purchase.

Presets sound different after moving irrelevant knobs, sound glitching out and peaking at 46 db (not minus), triangle waves turning into squiggly lines which reset after reselecting them...

A couple of hours ago I sat down with Synthmaster to try and replicate a bassline. I have two absolutely identical sines that sound 1-4 semitones apart! The number of semitones varies when I try to reset them by reloading the preset and turning the knobs back to default position, but they're never in unison. This is infuriating.

Here I'm trying to capture some screenshots, and the "Load Random" button is not working! Is this some kind of an exclusive 50 dollar alpha-test?

https://i.imgur.com/CgPeD2N.png
https://i.imgur.com/sjuuk1L.png

These are the two sine waves. They're identical, are they not? But my ears say they are currently a semitone apart. The "Coarse tune" knob says +64, 0 semitones for both. But sometimes the knob is at 12 o'clock, but it says -2 octaves? What?

I can init preset and create two sine waves from scratch and this works, for some reason. But trying to salvage my own preset doesn't?
We apologize for this issue. I need ableton project to be able to understand and repreduce what the problems are. Because unfortunately the issue you mentioned does not happen in my system.

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