If you suddenly have issues activating/verifying Pro licence (on Windows)...

[elcallio]

...You are probably running an old version of TX, which, before 3.5.0h or something like that, seem to have slightly out-of-whack timestamps in the digital signature, which, due to the certificate used there, causes signature verification to fail -> no activation.

TL;DR : Upgrade to latest build. It not only has timestamp fixed, it uses a new, pristine code cert.

[Scrubbing Monkeys]

Thank you....

I did but haven't had time to address it. I will download latest and follow up.

Edit. No issues with the lastest version

[IXIX]

Ah, it suddenly told me my trial had expired a few days ago and had me scratching my head a bit. I wasn't far behind but installing the latest version seems to have fixed it.

[in.th]

Is it not possible to set a smaller window of time on locking up the VST slot? I was working in Cubase and couldn't minimize the interface or close or anything, had to stop working for 5 minutes until the timer finished. I'm a registered user. I don't mind the occasional issue with registration, but this VST seems to have an excessive amount of registration issues. Please at least provide a way to back out of using the VST when the registration check fails.

[in.th]

So I grabbed the latest and installed, then found my license code and got this.

TX16Wx_activation_failure.PNG

Shortly after, I wasn't able to close the VST or my DAW. Ctrl-Alt-Del...

I'm not able to find any login UI on the website to request a reset or new activation code or key (dat file).

I have a license key that is a few dozen characters long from November of 2018.

What do I do now?

[elcallio]

Send an email to support [at] cwitec.com or a PM to me. Include the email used when purchasing.

[in.th]

Thank you for the fast reply. Email sent.