v17

[audiojunkie]

I get the feeling you don't want to answer my questions. I want you to understand that copy protection is important to us users, as it is to you as a developer. We simply want to be able to continue to use the product we purchased if the company were to go out of business. Would you please tell us about your copy protection?

1. What type of copy protection does MeldaProduction products use? ie. serial number, keyfile, challenge/response, etc...

2. Does the copy protection tie itself to any piece of hardware or software other than itself?

3. After purchase, do MeldaProduction products have any need to contact the company for any reason?

Please let us (potential customers) know this information!

[Frankie.T]

Right now is just key files, like it always being, without hardware, C/R and shits like that.

The only issue now is the way you can obtain the offline installer, cause it's very convoluted and unfriendly.

Since i got no answer here, i'm gonna write a dedicate post, hoping for some sign from the "boss" and ofc hoping to be listened

[Nspace]

Frankie.T no need to rush timings or proceedings. Martin has been responding here and only a few hours have past since his last one. Plus the information put forward by our community in this thread has been deep and on point. Actually unexpected and informing us all, to the extent that most surely it is now been seriously considered at Melda Production.

The thing is that a proper response to the issues at play would probably mean a change (or at least an expansion) on the new upgrade/download protocols put in place by V17 release. Something that would most surely require Vojtech's attention, and being the date it is, at 2024, and after all that he has done all these years, it wouldn't surprise me if he is now at an off-internet location with his family, wanting to disconnect from most things precisely starting with a M...

If something like that I'm just guessing up is happening, I would give these issues some time, days, possibly weeks until a favorable solution is worked out. In fact I have yet to upgrade to V17 and will wait until this is cleared and resolved to do so.
No problem IMO on waiting for a revised release and hopefully an announcement that complies with the criteria Martin has already expressed and that also prevents the real/potential divergent functions of said installer, that our eagle-eyed fellow Melda users have so well instructed us about in this thread, is published the sooner.

[MeldaProduction]

I get the feeling you don't want to answer my questions. I want you to understand that copy protection is important to us users, as it is to you as a developer. We simply want to be able to continue to use the product we purchased if the company were to go out of business. Would you please tell us about your copy protection?

1. What type of copy protection does MeldaProduction products use? ie. serial number, keyfile, challenge/response, etc...

2. Does the copy protection tie itself to any piece of hardware or software other than itself?

3. After purchase, do MeldaProduction products have any need to contact the company for any reason?

Please let us (potential customers) know this information!

Nothings changing here. It has always been as friendly to customers as it can be - keyfiles, no limits on computers. The new plugin manager just simplifies the process by getting everything automatically from your account. But feel free to download everything yourself or doing the offline download, which basically stores everything including your licences in a folder, which you can then backup for safekeeping.

As for 3. plugins do contact our servers from time to time to ask for updates and give us info about what what DAW and OS you are using - valuable for us, so that we know what to test the most. You can disable it in "Settings / Anonymous online platform reporting" if you are somehow concerned for some reason.

Frankie.T: You keep hating everywhere and honestly it's kinda getting annoying. We are working hard here to make things work and with this response it's makes me feel "why bother"... Anyways the reality is, 99.999% people are online now, so the system is now made so that it is as friendly as possible for them. If you want to be offline, it will be a bit more complicated, sorry. It's not possible to make everyone happy, so we try to make the vast majority happy.

Edit: We are actually thinking about some offline installer, we'll see.

[Frankie.T]

Frankie.T: You keep hating everywhere and honestly it's kinda getting annoying. We are working hard here to make things work and with this response it's makes me feel "why bother"... Anyways the reality is, 99.999% people are online now, so the system is now made so that it is as friendly as possible for them. If you want to be offline, it will be a bit more complicated, sorry. It's not possible to make everyone happy, so we try to make the vast majority happy.

Edit: We are actually thinking about some offline installer, we'll see.

What?
I hate no one, nowhere.
I just made a question/request, that was ignored till now.

I give you my apologies if my question get you annoyed, it wasn't the purpose.

I'm just doing music since 1999 and i saw lots of this stuff happening and as customer i'm kinda annoyed, so if my message came to you a bit harsh, again, my apologise.

But i also hope you can understand the feelings of someone who saw during these decades lot's of software being discontinued, locked on bad DRM and systems, became obsolete, being aquired by other companies that changed the plugins, the way they worked, and all that stuff.
Over and over, is a kind of bad loop keep happening, where you basically trash your money and put lots of work and time to sort this things out.

I understand many are online and don't bother about these stuff, but for those who care, i just asked for a reply about this, and you are now the first who gave it, and probably the only who is in charge for that kind of reply, idk.

And so i thank you for the reply, and even more if you could do something about it.

For the third time, i give you my apoligise if my post made you annoyed, it wasn't the purpose.

[audiojunkie]

I get the feeling you don't want to answer my questions. I want you to understand that copy protection is important to us users, as it is to you as a developer. We simply want to be able to continue to use the product we purchased if the company were to go out of business. Would you please tell us about your copy protection?

1. What type of copy protection does MeldaProduction products use? ie. serial number, keyfile, challenge/response, etc...

2. Does the copy protection tie itself to any piece of hardware or software other than itself?

3. After purchase, do MeldaProduction products have any need to contact the company for any reason?

Please let us (potential customers) know this information!

Nothings changing here. It has always been as friendly to customers as it can be - keyfiles, no limits on computers. The new plugin manager just simplifies the process by getting everything automatically from your account. But feel free to download everything yourself or doing the offline download, which basically stores everything including your licences in a folder, which you can then backup for safekeeping.

As for 3. plugins do contact our servers from time to time to ask for updates and give us info about what what DAW and OS you are using - valuable for us, so that we know what to test the most. You can disable it in "Settings / Anonymous online platform reporting" if you are somehow concerned for some reason.

Frankie.T: You keep hating everywhere and honestly it's kinda getting annoying. We are working hard here to make things work and with this response it's makes me feel "why bother"... Anyways the reality is, 99.999% people are online now, so the system is now made so that it is as friendly as possible for them. If you want to be offline, it will be a bit more complicated, sorry. It's not possible to make everyone happy, so we try to make the vast majority happy.

Edit: We are actually thinking about some offline installer, we'll see.

Thank you for your response! I hope you will understand—should anything happen to MeldaProduction, we simply want to be able to pull our our offline installer and keyfile from our backup archive and be able to reinstall—even to a new computer. We aren’t wanting to reduce the number of your sales or bypass your copy protection.

I personally believe that protecting the consumer’s rights to install and use software, even after a company is gone, will increase sales, and especially the consumer’s trust.

Please do keep the off line installers! I think you will be surprised at how often they will be used! I really appreciate you taking the time to listen and respond to your customers!

[rtoip]

---

[topaz]

MSF content seems to want to install to a double sub folder on win10

ie: F:\MSoundFactory\Meldaproduction\MSoundFactory.

With 16 I could have simply F:\Meldaproduction\MSoundfFactory

Preference are set to F:\ but no matter what I tried the sub folder persists ?

[martin-meldaproduction]

MSF content seems to want to install to a double sub folder on win10

ie: F:\MSoundFactory\Meldaproduction\MSoundFactory.

With 16 I could have simply F:\Meldaproduction\MSoundfFactory

Preference are set to F:\ but no matter what I tried the sub folder persists ?

Do you mean MSoundFactory path? Default on PC is C:/Samples, but if you install some MSF addon, it creates subfolder MeldaProduction. The reason is better organization and avoiding conflicts in folder names, so if you install i.e. MSoundFactoryEssentials and Meldway Grand piano you end up with these two subfolders:

C:\Samples\MeldaProduction\MSoundFactoryEssentials
C:\Samples\MeldaProduction\Meldway Grand

[topaz]

I don't install library's on my C drive.?

Will test again.

MSF content seems to want to install to a double sub folder on win10

ie: F:\MSoundFactory\Meldaproduction\MSoundFactory.

With 16 I could have simply F:\Meldaproduction\MSoundfFactory

Preference are set to F:\ but no matter what I tried the sub folder persists ?

Do you mean MSoundFactory path? Default on PC is C:/Samples, but if you install some MSF addon, it creates subfolder MeldaProduction. The reason is better organization and avoiding conflicts in folder names, so if you install i.e. MSoundFactoryEssentials and Meldway Grand piano you end up with these two subfolders:

C:\Samples\MeldaProduction\MSoundFactoryEssentials
C:\Samples\MeldaProduction\Meldway Grand

[Rockis]

I still think Automatic update is too forceful. When i double click the app, it downloads next one right away automatically then i cannot choose previous version. If the next version has bugs or something at one's computer, it is also problem.

And i believe any kind of personal information shouldn't be collected or detected. This is also forceful even if it is simple information.
Meta, X, Open AI, Google, chinese companies.... they all collect our information without consent. I think this is really big problem these days.

What we like about meldaproduction is tweakablity and choices that we can make. Especially high loyalty users become bundle users bc of the degree of freedom in meldaproduction's policy and plugins. Thats why we love meldaproduction. I can wait several weeks more. Always thanks for your hardworking and communication.

[Hexspa]

I still think Automatic update is too forceful. When i double click the app, it downloads next one right away automatically then i cannot choose previous version. If the next version has bugs or something at one's computer, it is also problem.

And i believe any kind of personal information shouldn't be collected or detected. This is also forceful even if it is simple information.
Meta, X, Open AI, Google, chinese companies.... they all collect our information without consent. I think this is really big problem these days.

What we like about meldaproduction is tweakablity and choices that we can make. Especially high loyalty users become bundle users bc of the degree of freedom in meldaproduction's policy and plugins. Thats why we love meldaproduction. I can wait several weeks more. Always thanks for your hardworking and communication.

I haven't experienced this yet but I do have a related gripe from UAD. Any time you instantiate their plugins, UA Connect (their plugin manager) launches. That's fine except for the fact that it triggers Windows' UAC full screen confirmation to install updates. This is a massive workflow killer. The only workaround is to rename the app so it won't launch, which is unacceptable.

So, yeah. Automatic updates are best when user-selectable. I already paid money for the license, I don't want to pay in time or inconvenience also.

[martin-meldaproduction]

I still think Automatic update is too forceful. When i double click the app, it downloads next one right away automatically then i cannot choose previous version. If the next version has bugs or something at one's computer, it is also problem.

And i believe any kind of personal information shouldn't be collected or detected. This is also forceful even if it is simple information.
Meta, X, Open AI, Google, chinese companies.... they all collect our information without consent. I think this is really big problem these days.

What we like about meldaproduction is tweakablity and choices that we can make. Especially high loyalty users become bundle users bc of the degree of freedom in meldaproduction's policy and plugins. Thats why we love meldaproduction. I can wait several weeks more. Always thanks for your hardworking and communication.

I haven't experienced this yet but I do have a related gripe from UAD. Any time you instantiate their plugins, UA Connect (their plugin manager) launches. That's fine except for the fact that it triggers Windows' UAC full screen confirmation to install updates. This is a massive workflow killer. The only workaround is to rename the app so it won't launch, which is unacceptable.

So, yeah. Automatic updates are best when user-selectable. I already paid money for the license, I don't want to pay in time or inconvenience also.

Guys, good thougths. We are going to release a new version of MPluginManager this week. There will be an option in the settings where you can enable or disable automatic package updates (for plugins and instruments). If disabled, you will have the choice to perform the update or not. This feature was available in the pre-release versions, making the update process less aggressive. For MPluginManager itself, this option will not be available, as we want to ensure you stay on the most recent version of the installer. In case of any issues in installer itself (which we do not expect), you can usually find the older version in your Downloads folder, or we can provide links to previous installers if needed.

[zedeloc]

Martin,

I think that's an excellent solution. I, too, have experienced the relentless UAD full screen update prompts.... With a client next to me. It was really annoying and doesn't look professional in my opinion. The proposed solution that is being implemented by Melda is perfect, and I wish companies like Universal Audio were willing to do the same. Thank you, Martin and Melda in general.

[Hexspa]

Martin,

I think that's an excellent solution. I, too, have experienced the relentless UAD full screen update prompts.... With a client next to me. It was really annoying and doesn't look professional in my opinion. The proposed solution that is being implemented by Melda is perfect, and I wish companies like Universal Audio were willing to do the same. Thank you, Martin and Melda in general.

Please send UAD feedback! They need to feel the pressure. I'm so adamant about this because they're a big company and I don't want smaller devs to be influenced by this. It's not ok!

To Melda: thanks for doing the right thing. We appreciate you.