Uhbik 2.0 RC2 Revision 19684 (updated to RC2)

[tasmaniandevil]

same GUI problems with VST3 and AU. I deleted the old VST versions. Is there a way to include that in the installer? clean up old files

The Mac installer is cleaning up all old files during installation.
You can have the old 2019 alpha version installed and update straight to this RC without issues.
The old graphics are deleted and replaced with the new ones.

The only reason I can think of right now for why this wouldn't work is some sort of permission issue in the location these files are stored.
This could prevent the installer from removing and replacing these files.
If you are up for it, we could check some of those files or folders to determine the source of the issue.
In this case, please contact our support. But please be patient, we have a national holiday tomorrow, so we won't be back at work before Monday.

https://u-he.com/support/#contact

If you don't want to wait this long, you can of course do the same I already suggested a couple of posts above; delete the Uhbik folder in the application support section and then run the latest installer again.

[david.beholder]

same GUI problems with VST3 and AU. I deleted the old VST versions. Is there a way to include that in the installer? clean up old files

The Mac installer is cleaning up all old files during installation.
You can have the old 2019 alpha version installed and update straight to this RC without issues.

Well considering two people are having issue – that's not true.

Also is there a way how to set old vsts using different resource folder? So we can have Uhbik 1 and Uhbik 2 together.

P.S. I'm still looking for hints how to contact Ableton about IPluginConnectivity. My name is not Urs and I don't have phone numbers of all Berlin audio devs.

[Weasel-Boy]

* Cubase: the host bypass option is not working (use the plugin's own bypass)

We are not able to fix this for now IIRC because bypassing the plug-ins would change latency and then Cubase would stutter. We have to address this another time, and for now the only Bypass is in the plug-in's own editor window.

Understood...but as you know, this one's been around quite a while. Can it be fixed?

[Urs]

* Cubase: the host bypass option is not working (use the plugin's own bypass)

We are not able to fix this for now IIRC because bypassing the plug-ins would change latency and then Cubase would stutter. We have to address this another time, and for now the only Bypass is in the plug-in's own editor window.

Understood...but as you know, this one's been around quite a while. Can it be fixed?

Sure, we'll fix it. We just fixed it for all other hosts except this one, but now we need to do a special fix for this case which we'll do in a subsequent update.

[Urs]

same GUI problems with VST3 and AU. I deleted the old VST versions. Is there a way to include that in the installer? clean up old files

The Mac installer is cleaning up all old files during installation.
You can have the old 2019 alpha version installed and update straight to this RC without issues.

Well considering two people are having issue – that's not true.

Also is there a way how to set old vsts using different resource folder? So we can have Uhbik 1 and Uhbik 2 together.

P.S. I'm still looking for hints how to contact Ableton about IPluginConnectivity. My name is not Urs and I don't have phone numbers of all Berlin audio devs.

Look, we have them on speed dial. They tell us "uh, not sure if anyone needs this... got any customers who do?". Hence, we try to send them some. That's what this is. As for ways to convey the message, I do know that they used to have a support forum. So... (if there is no way to contact them, how are they still alive? - I surely think that the direct exchange with our customers is vital... also, last time I visited them, ok, that is a decade ago, they did have plenty of support staff)

As for Uhbik 1 and 2 together... this is already the case, the current (and previous beta) installers have that feature: Uhbik 2.0 installs the resources needed to run the VST2 of Uhbik 1.x in parallel. All you need to do is keep a backup the olden VST2 (or download from our archives). I'm sure it's explained somewhere, and if not, our support staff (easily reached!) is prepared to walk you through it.

[Urs]

Btw. all of this ordeal is because we finally renamed them. This was not nearly as much work as the surround thing, but I can assure you that it was *months* of testing, trying, contacting, requesting, workarounding, testing again, fixing-things-for-people-who-do-not-comply-with-json, calling things, calling names and eventually calling shots. So now this is it. The future will be better for it.

[david.beholder]

Look, we have them on speed dial. They tell us "uh, not sure if anyone needs this... got any customers who do?". Hence, we try to send them some. That's what this is. As for ways to convey the message, I do know that they used to have a support forum. So... (if there is no way to contact them, how are they still alive? - I surely think that the direct exchange with our customers is vital... also, last time I visited them, ok, that is a decade ago, they did have plenty of support staff)

Opened one: https://forum.ableton.com/viewtopic.php?p=1835190

As for Uhbik 1 and 2 together... this is already the case, the current (and previous beta) installers have that feature: Uhbik 2.0 installs the resources needed to run the VST2 of Uhbik 1.x in parallel. All you need to do is keep a backup the olden VST2 (or download from our archives). I'm sure it's explained somewhere, and if not, our support staff (easily reached!) is prepared to walk you through it.

I literally tried following:

1. from /Library/Application Support/u-he/ Removed Uhbik folder
2. Install vst2 from Uhbik_9629_Mac
3. Moved vst2s to /Library/Audio/Plug-Ins/VST/Uhbik
3. Install vst3 from Uhbik_19679_Mac
4. Moved vst3 to /Library/Audio/Plug-Ins/VST/U-he
5. Looks like vst2 is rendering with issues (see bypass button) and crashing Live onClose

[reppinghades]

We hope to release the 2.0 update in about two weeks, if no showstoppers emerge during the next few days.

Will we be seeing the one with black all over with white stripes?

[Kypresso]

Look, we have them on speed dial. They tell us "uh, not sure if anyone needs this... got any customers who do?". Hence, we try to send them some. That's what this is. As for ways to convey the message, I do know that they used to have a support forum. So... (if there is no way to contact them, how are they still alive? - I surely think that the direct exchange with our customers is vital... also, last time I visited them, ok, that is a decade ago, they did have plenty of support staff)

Opened one: https://forum.ableton.com/viewtopic.php?p=1835190

As for Uhbik 1 and 2 together... this is already the case, the current (and previous beta) installers have that feature: Uhbik 2.0 installs the resources needed to run the VST2 of Uhbik 1.x in parallel. All you need to do is keep a backup the olden VST2 (or download from our archives). I'm sure it's explained somewhere, and if not, our support staff (easily reached!) is prepared to walk you through it.

I literally tried following:

1. from /Library/Application Support/u-he/ Removed Uhbik folder
2. Install vst2 from Uhbik_9629_Mac
3. Moved vst2s to /Library/Audio/Plug-Ins/VST/Uhbik
3. Install vst3 from Uhbik_19679_Mac
4. Moved vst3 to /Library/Audio/Plug-Ins/VST/U-he
5. Looks like vst2 is rendering with issues (see bypass button) and crashing Live onClose

Theres a proper support channel available via the front page of the ableton website, click on the Help tab and scroll to the bottom, where it says in large letters "Contact Support" with a choice for sales or technical support.
Not sure why you couldn't find this yourself, its not exactly hidden some where difficult to find?

[tasmaniandevil]

Well considering two people are having issue – that's not true.

And the next sentence I wrote was:
The only reason I can think of right now for why this wouldn't work is some sort of permission issue in the location these files are stored.

Also is there a way how to set old vsts using different resource folder? So we can have Uhbik 1 and Uhbik 2 together.

Already answered here:
viewtopic.php?p=9137187#p9137187

P.S. I'm still looking for hints how to contact Ableton about IPluginConnectivity. My name is not Urs and I don't have phone numbers of all Berlin audio devs.

Also answered here:
viewtopic.php?p=9137187#p9137187

5. Looks like vst2 is rendering with issues (see bypass button) and crashing Live onClose

Also mentioned here (last sentence):
viewtopic.php?p=9137187#p9137187

If you continue to only see what you want to see and ignore the rest of what I am writing, then I cannot help you.

[david.beholder]

And the next sentence I wrote was:
The only reason I can think of right now for why this wouldn't work is some sort of permission issue in the location these files are stored.

I'm not sure, but willing to help.
Just don't say it works, when it doesn't.

Also is there a way how to set old vsts using different resource folder? So we can have Uhbik 1 and Uhbik 2 together.

Already answered here:
viewtopic.php?p=9137187#p9137187

No it's not. Literally no word about it.

If you continue to only see what you want to see and ignore the rest of what I am writing, then I cannot help you.

I of course can contact support. But this attitude instead of "thank you for bug report with details" looks at least strange.

Theres a proper support channel available via the front page of the ableton website, click on the Help tab and scroll to the bottom, where it says in large letters "Contact Support" with a choice for sales or technical support.
Not sure why you couldn't find this yourself, its not exactly hidden some where difficult to find?

Thanks for the hint. Also without passive agressive "not sure why you couldn't find this yourself, its not exactly hidden some where difficult to find?" it would look much better.
Yes, I don't exactly know contact support on Ableton site and there is no problem with it.

[gauderbock]

Just to confirm that the Reaper offline rendering crash is no more. Thanks!

[Urs]

No it's not. Literally no word about it.

Not literally, but implied. So if Tas writes "this is how you do it", it should be obvious that the answer to your "can I do it this other way" is a straight "no".

Look, this is obviously a super rare installation issue (2 out of how many hundreds?). Contacting our support as Tas has suggested time and time again might be helpful to you, while nitpicking about semantics of who said what is not.

There is no bug we can fix if the problem is Apple's own installer that can't handle, say, a permission issue, or of it lost a manifest from a previous installation.

[SamDi]

You can now scale Uhbik's GUI up to 300%. Let us know if everything looks OK on large displays with a high resolution.

This are really great news. As far as I can judge, everything looks OK on a first sight. If not, I am going to let you know

[david.beholder]

No it's not. Literally no word about it.

Not literally, but implied. So if Tas writes "this is how you do it", it should be obvious that the answer to your "can I do it this other way" is a straight "no".

One person's "implied answer" is other person's "is it yes or no".

Look, this is obviously a super rare installation issue (2 out of how many hundreds?).

)) That's what you may tell us.

while nitpicking about semantics of who said what is not.

That semantics is important to me as customer. And if put on my shoes you'd see why.